2007 Jaguar XK: complaints, problems and recalls

IN THE EVENING OF 10/12/2006, WITHIN ONE DAY OF DRIVING A NEWLY PURCHASED 2007 JAGUAR XK, UPON STARTING, THE VEHICLE RACED INDEPENDENTLY BETWEEN 6 AND 8,000 RPMS UNCONTROLLABLY. THIS "RUNAWAY" CAR EVENT COULD ONLY BE CEASED BY SHUTTING THE CAR DOWN. THE VEHICLE WAS RETURNED TO THE JAGUAR DEALERSHIP IMMEDIATELY THE NEXT MORNING WITH DETAILS OF THE OCCURRENCE. ON 10/13/2006, THE SERVICE MANAGER AT CROWN JAGUAR, JOHN SCHNEPP INDICATED THAT HE HAD REPORTED THE INCIDENT TO JAGUAR AND HAD BEEN INFORMED BY JAGUAR THAT THE VEHICLE WAS RELEASED WITH D…

Owner-reported narrative. 150 miles reported. Look up ODI 10171038 at NHTSA ↗

2007 JAGUAR XK CONVERTIBLE WITH BAD DESIGN WITH DASH AND WINDSHIELD. CONSUMER STATES THAT THE REFLECTION OF THE DASHBOARD ON THE WINDSHIELD NEARLY CAUSED HER TO RUN OVER 2 PEOPLE . *KB THE CONSUMER STATED THE COMBINATION OF THE SUN REFLECTING ONTO THE LIGHT COLORED DASHBOARD CREATED A SHADOW EFFECT ON THE WINDSHIELD FIVE INCHES HIGH HORIZONTALLY AND GRADUATING ON EACH END OF THE WINDSHIELD VERTICALLY SEVEN INCHES, WHICH CAUSED A BLIND SPOT OVER THE WINDSHIELD.

Owner-reported narrative. Look up ODI 10213865 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMPUTER PROGRAM AND REPLACED THE ABS. THE FAILURES ARE TEMPORARILY CORRECTED FOR APPROXIMATELY A WEEK, BUT THEN RECUR. THE FAILURE MILEAGE WAS LESS THA…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10216415 at NHTSA ↗

ON 1/14/07, TOOK 6-MONTH-OLD 2007 XK TO DEALER FOR KNOCKING SOUND COMING FROM FRONT OF VEHICLE. FOUND TO BE "RUNNING AS INTENDED," NO PROBLEM FOUND. FIVE DAYS LATER, FOUND CAR TO BE COMPLETELY DEAD IN PARKING LOT AFTER LEAVING A RESTAURANT. JAGUAR ROADSIDE ASSISTANCE JUMP-STARTED THE VEHICLE THE FOLLOWING MORNING, RECEIVING AN 'ENGINE FAILURE' WARNING MESSAGE UPON START-UP. CAR WAS TOWED IN ON FLATBED. SOFTWARE UPDATE PERFORMED BY BARRETT JAGUAR SERVICE DEPARTMENT. ALSO REPAIRS MADE AS REQUESTED DUE TO GAS-CAP RELEASE PROBLEMS. *TR

Owner-reported narrative. 4,400 miles reported. Look up ODI 10216948 at NHTSA ↗

JAQUAR 2007 XR XENON HEADLIGHTS (BILATERAL!) BULBS WITHIN HEADLAMP CASE ACTUALLY FULLY MELTED. CAUSED A SMALL CONTAINED FIRE, WHILE CAR WAS PULLING OUT OF DRIVEWAY. DRIVER WITNESSED THIS & CALLED FOR TOW AFTER CONTAINING RT SIDE FIRE INSIDE HEADLAMP..BROUGHT IN FOR SERVICE...ORDERED NEW HEADLIGHTS....WAITED 1 MONTH FOR PARTS TO COME FROM UK....COULDNT DRIVE CAR---NO LAMPS AVAILABLE AT NIGHT...JAGUAR RULED CAR DRIVEABLE WHILE AWAITING PARTS...DRIVER DISAGREED FOR SAFETY REASONS. ONE MONTH WENT BY, HEADLAMPS, BULBS REPLACED....CALLED JAQUAR SAID…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10239275 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 JAGUAR XK CONVERTIBLE. WHILE APPROACHING A STOP SIGN, THE CONTACT APPLIED THE BRAKES. THE VEHICLE LUNGED FORWARD INSTEAD OF STOPPING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE KEPT MOVING FORWARD AT LESS THAN 2 MPH. THE VEHICLE DID NOT COME TO A COMPLETE STOP UNTIL IT WAS APPROXIMATELY THREE FEET INTO THE INTERSECTION. THE DEALER STATED THAT THE ISSUE WAS COMMON AND TO CONTINUE DRIVING THE VEHICLE. HE WAS ADVISED TO CALL BACK IF THE FAILURE RECURRED. THE VEHICLE WORKED NORMALLY FOR APPROXIMATELY 3,000 MILE…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10240634 at NHTSA ↗

VEHICLE IS EQUIPPED WITH A KEYLESS START OPTION. ON TWO OCCASIONS WITHIN 3 DAYS, THE CAR WOULD NOT STAY RUNNING WHEN THE START BUTTON WAS DEPRESSED. ON EACH OCCASION, AFTER 5-6 ATTEMPTS AT STARTING THE ENGINE, EACH TIME THE ENGINE WOULD STALL WHEN THE TRANSMISSION WAS PLACED IN EITHER D OR R. AFTER WAITING APPROXIMATELY 5 MINUTES, THE CAR WOULD START AND OPERATE NORMALLY. BOTH TIMES THE VEHICLE WAS DRIVEN TO DEALER SERVICE AND EACH TIME THE TECHNICIAN WOULD NOTE "NO PROBLEM FOUND-COULD NOT DUPLICATE PROBLEM." IN BOTH INSTANCES, TECHNICIAN REPRO…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10242173 at NHTSA ↗

I EXPERIENCED 4 UNCONTROLLED ACCELERATION EVENTS WITH MY LEASED 2007 JAGUAR XK COUPE IN THE MONTHS PRIOR TO MARCH 2009. THE CAR WAS TAKEN TO DEALER EACH TIME AND "EXTENSIVELY TESTED". THERE WAS NO ANSWER EVER GIVEN FOR THE CAUSE. THE JAGUAR NORTH AMERICA DISTRIBUTOR CONSUMER OFFICE WAS INEFFECTIVE AND UNRESPONSIVE DESPITE NUMEROUS CONTACTS WITH THEM. I RETURNED THE CAR TO BILL KNIGHT FORD/JAGUAR TULSA IN MARCH 2009 AND LEASED A 2009 JAGUAR XK. *TR

Owner-reported narrative. Look up ODI 10311270 at NHTSA ↗

Reported: 2009-05-19 (May 19, 2009)

JAGUAR IS RECALLING 112 MY 2007-2009 XK VEHICLES FITTED WITH RUN FLAT TIRES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.138, "TIRE PRESSURE MONITORING SYSTEM, (TPMS)." THE TPMS WARNINGS WERE TURNED OFF. IF THE TPMS ELECTRONIC CONTROL UNIT WERE TO SEND A SIGNAL TO THE INSTRUMENT CLUSTER TO DISPLAY A TPMS WARNING TELLTALE, THE LIGHT WOULD NOT ILLUMINATE NOR WOULD THE SUPPLEMENTARY WARNING TEXT ON THE INSTRUMENT CLUSTER MESSAGE CENTER BE DISPLAYED.

Consequence: FAILURE TO WARN OF TIRE DEFLATIONS IS A NON-COMPLIANCE WITH FMVSS 138 AND COULD LEAD TO TIRE FAILURE AND A CRASH.

Remedy: DEALERS WILL UPDATE THE CAR CONFIGURATION FILE SETTINGS TO ENABLE THE INSTRUMENT CLUSTER TO FLAG THE WARNING SYMBOLS AS REQUIRED BY FMVSS 138 AND ASSOCIATED TEST IN THE INSTRUMENT CLUSTER MESSAGE CENTER. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JUNE 8, 2009. OWNERS MAY CONTACT JAGUAR AT 1-201-818-8500.