2017 Jaguar XE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
2 distinct recall campaigns
30,455 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 8 of 20 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 4 | 20.0% |
| Steering behavior | 2 | 10.0% |
| Transmission and shifting | 1 | 5.0% |
| Braking behavior | 1 | 5.0% |
| Electrical and battery issues | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 8 |
| Air Bags | 5 |
| Electrical System | 3 |
| Fuel/Propulsion System | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
| Electrical System:12v/24v/48v Battery | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel System, Diesel | 1 |
Engine: 8; Air Bags: 5; Electrical System: 3; Fuel/Propulsion System: 2; Back Over Prevention: Rearview System Braking: 1; Electrical System:12v/24v/48v Battery: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel System, Diesel: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 3 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 1 |
2017: 1; 2018: 2; 2019: 3; 2021: 2; 2022: 3; 2023: 1; 2024: 3; 2025: 4; 2026: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10959810 · 2017-03-09 (March 9, 2017)
TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK, ROLLED AWAY, AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10959810 at NHTSA ↗
Owner report 11092829 · 2018-05-10 (May 10, 2018)
TL* THE CONTACT OWNS A 2017 JAGUAR XE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8,000.
Owner-reported narrative. 8,000 miles reported. Look up ODI 11092829 at NHTSA ↗
Owner report 11119853 · 2018-08-14 (August 14, 2018)
TAKATA RECALL
Owner-reported narrative. 73 miles reported. Look up ODI 11119853 at NHTSA ↗
Owner report 11197371 · 2019-04-19 (April 19, 2019)
ENGINE START STOP BUTTON PROVIDES HAPTIC FEEDBACK WHEN PRESSED BUT DOES NOT START OR STOP THE ENGINE, UNLESS PUSHED WITH ENOUGH FORCE. THE HAPTIC FEEDBACK LEADS THE OPERATOR TO BELIEVE THEY HAVE CORRECTLY DEPRESSED THE BUTTON BUT THE ENGINE HAS NOT STOPPED/STARTED. THIS IS CONCERNING AS WHILE THE CAR IS IN "DRIVE" YOU COULD THINK YOU HAVE STOPPED THE ENGINE WHEN THE BUTTON HAS CLICKED BUT NOT STOPPED THE ENGINE.
Owner-reported narrative. 4,000 miles reported. Look up ODI 11197371 at NHTSA ↗
Owner report 11269774 · 2019-10-20 (October 20, 2019)
I WOULD LIKE TO REPORT FOR YOUR ASSISTANCE REGARDING MY WIFE, INCI'S UNFORTUNATE ACCIDENT ON 10/04/2019. SHE IS SUFFERING SIGNIFICANT PAIN DUE TO POST-ACCIDENT STERNUM AND RIB FRACTURES. I AM REPORTING THIS ACCIDENT REPORT FOR HER. AS CLEARLY DOCUMENTED BY THE ATTACHED VIDEO CLIP, SHE COMES AT THE FRONT OF THE GARAGE AND STOPS THE CAR FOR OPENING THE GARAGE DOOR. INSTEAD OF TURNING RIGHT SIDE TO PARK THE CAR THAT ACCELERATES WITHOUT ANY CONTROL STRAIGHTFORWARD AND HITS THE WALL. ALTHOUGH THE SPACE BETWEEN THE CAR AND WALL IS APPROXIMATELY …
Owner-reported narrative. 2,900 miles reported. Look up ODI 11269774 at NHTSA ↗
Owner report 11281976 · 2019-11-23 (November 23, 2019)
WHEN THE CAR GETS CLOSE TO 1/4 OF A TANK OF GAS IT COMPLETELY STOPS AND IT SWITCHES INTO NEUTRAL, HEADLIGHTS SHUT OFF, AND THE CAR COMPLETELY STALLS OUT. TONIGHT IS THE SECOND TIME IN A WEEK THIS HAS HAPPENED ON THE INTERSTATE IN HEAVY TRAFFIC. THERE'S LESS THAN 30K MILES ON MY CAR! SOMEONE IS GOING TO GET KILLED! MY FAMILY IS IN DANGER AS WE SIT STRANDED ON THE SIDE OF THE INTERSTATE, AND IF SOMETHING HAPPENS TO US I'M SUING THIS COMPANY!
Owner-reported narrative. 32,000 miles reported. Look up ODI 11281976 at NHTSA ↗
Owner report 11397878 · 2021-02-25 (February 25, 2021)
TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT WHILE THE WIFE WAS DRIVING 20 MPH, THE FUEL GAUGE SUDDENLY DECREASED TO EMPTY AND AFTER STOPPING SMOKE WAS SCENE COMING FROM UNDER THE HOOD. AFTER LIFTING THE HOOD IT WAS DISCOVERED THAT DIESEL FUEL WAS PRESENT IN THE ENGINE COMPARTMENT AND INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER JAGUAR OF MONMOUTH LOCATED AT 105 NJ-36, EATONTOWN, NJ 07724 WHO DIAGNOSED THAT THE FUEL RETURN HOSE HAD RUPTURED CAUSING DIESEL FUEL TO LEAK. ALSO FUEL HAD LEAKED INTO T…
Owner-reported narrative. 41,000 miles reported. Look up ODI 11397878 at NHTSA ↗
Owner report 11437721 · 2021-10-21 (October 21, 2021)
I was involved in a car accident on May 27, 2021, in which I was rear ended by another vehicle at a high speed rate. My car was completely totaled. To my surprise, not a single airbag deployed and a passenger and I were injured in the accident. I have police reports and photos.
Owner-reported narrative. Look up ODI 11437721 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V286000 · Fuel System, Diesel
Reported: 2017-04-27 (April 27, 2017)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XE vehicles equipped with a 2.0L diesel engine. The vehicles have a fuel return hose that may leak.
Consequence: A diesel fuel leak onto the road surface may cause a skid hazard, increasing the risk of a crash. If the fuel leak contacts a hot engine or exhaust component, there would be an increased risk of a fire.
Remedy: Jaguar will notify owners, and dealers will replace the fuel return hose, free of charge. The began May 2, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H016.
NHTSA campaign record ↗21V248000 · Structure:Body
Reported: 2021-04-08 (April 8, 2021)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
NHTSA campaign record ↗