2014 International PROSTAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
10 distinct recall campaigns
319,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 33.3% |
| Braking behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Vehicle Speed Control | 1 |
Electrical System: 1; Engine: 1; Power Train: 1; Service Brakes: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 2 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 2
150,000 and above miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
2018: 1; 2019: 1; 2020: 1
Pattern summary
Electrical System leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11083971 · 2018-04-09 (April 9, 2018)
ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS OFFERED BY NAVISTAR-INTERNATIONAL COMPANY. PLEASE REVIEW FOR PUBLIC SAFETY REASONS.
Owner-reported narrative. 313,000 miles reported. Look up ODI 11083971 at NHTSA ↗
Owner report 11280414 · 2019-11-15 (November 15, 2019)
TL* THE CONTACT OWNS A 2014 INTERNATIONAL PROSTAR PLUS. WHILE DRIVING 55 MPH, THE LOW WATER AND TEMPERATURE RISE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT EVERY HOUR, A GALLON OF WATER NEEDED TO BE PLACED INSIDE THE RESERVOIR. THE VEHICLE WAS TAKEN TO GIBBS TRUCK CENTER-GIBBS IDEALEASE FRESNO (2712 SOUTH 4TH STREET, HWY 99 EXIT 130 JENSEN AVENUE, FRESNO, CA 93725, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT WATER WAS ENTERING THE ENGINE AND THAT THE EGR SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANU…
Owner-reported narrative. 325,000 miles reported. Look up ODI 11280414 at NHTSA ↗
Owner report 11301904 · 2020-01-26 (January 26, 2020)
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
Owner-reported narrative. Look up ODI 11301904 at NHTSA ↗
Recall history
10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V581000 · Structure | Fuel System, Diesel:Storage:Tank Assembly
Reported: 2013-11-20 (November 20, 2013)
Navistar, Inc. is recalling certain model year 2013-2014 International ProStar sleeper cab vehicles manufactured December 12, 2012, through August 8, 2013 and equipped with feature code 16XSA, 16XSB, 16XSC or 16XSD chassis skirts. In the affected vehicles, the rear chassis skirt upper horizontal support S-bracket may rub the fuel tank causing a hole in the tank.
Consequence: A hole in the tank would allow fuel to leak onto the roadway causing dangerous driving conditions, which could result in a vehicle crash, property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will reinstall the chassis skirt with proper clearance, free of charge. If necessary, the fuel tank will be replaced. The recall began on March 31, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's recall number is 13517.
NHTSA campaign record ↗14V107000 · Power Train:Axle Hubs | Power Train:Axle Assembly
Reported: 2014-03-07 (March 7, 2014)
Navistar, Inc. is recalling certain model year 2014 International Prostar trucks manufactured September 2013 through December 2013, and equipped with feature code 14GXP 6X2 rear axles with 'R' hubs and Dual Track rear axles. In the affected vehicles, axle shafts of an incorrect length may have been installed which can cause the splines on the axles shafts to be only partially engaged into the side gears of the rear axle differential.
Consequence: The partial engagement could cause the axle shaft splines or side gears to fail which may result in loss of power to the drive wheels causing the vehicle to stall on the roadway, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the incorrect wheel hubs and axle shafts with the correct ones and replace any damaged side gears, free of charge. The recall began on March 18, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's number associated with this recall is 14506.
NHTSA campaign record ↗14V201000 · Service Brakes, Air:Disc:Caliper
Reported: 2014-04-17 (April 17, 2014)
Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have an incorrect number of bolts mounting the brake caliper to the caliper mounting plate and some of the bolts may be improperly torqued.
Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 14508.
NHTSA campaign record ↗14V688000 · Electrical System
Reported: 2014-10-31 (October 31, 2014)
Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient size for the electrical load of the circuit. This can result in an increase in resistance and heating at the connectors.
Consequence: An increase in resistance and heating at the connectors could cause a vehicle fire.
Remedy: Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began on March 2, 2015. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 14516.
NHTSA campaign record ↗15V241000 · Visibility:Defroster/Defogger/Hvac System:Fan/Motor
Reported: 2015-04-22 (April 22, 2015)
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
NHTSA campaign record ↗15V607000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2015-09-29 (September 29, 2015)
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International ProStar trucks manufactured May 18, 2010, to April 5, 2013, 2012-2014 International LoneStar trucks manufactured September 7, 2011, to March 25, 2013, and 2011-2013 International TranStar trucks manufactured October 18, 2010, to February 20, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy: Navistar will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Navistar customer service at 1-800-448-7825, or Fontaine customer service at 1-844-597-7393.
NHTSA campaign record ↗15V776000 · Vehicle Speed Control:Accelerator Pedal
Reported: 2015-11-20 (November 20, 2015)
Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position sensor can move and result in a high engine idle.
Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15517.
NHTSA campaign record ↗16V556000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2016-07-26 (July 26, 2016)
Navistar, Inc. (Navistar) is recalling certain model year 2014-2017 International ProStar trucks manufactured June 11, 2013, through May 19, 2016. In the affected vehicles, the connection for the cube fuse terminal may break resulting in a total loss of power to the cab and an unexpected engine stall.
Consequence: An unexpected engine stall can increase the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the cube fuse with a chassis-mounted power distribution module (PDM), free of charge. An interim notice was sent to owners on September 14, 2016. The recall began on October 28, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16508.
NHTSA campaign record ↗17V792000 · Equipment
Reported: 2017-12-11 (December 11, 2017)
Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗23V353000 · Exterior Lighting:Back Up Lights
Reported: 2023-05-18 (May 18, 2023)
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
NHTSA campaign record ↗