2017 International DURASTAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
6 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
2022: 1
Pattern summary
Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11449955 · 2022-02-02 (February 2, 2022)
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was fi…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11449955 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V141000 · Parking Brake:Conventional:Mechanical:Linkage And Cable
Reported: 2016-03-08 (March 8, 2016)
Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to February 1, 2016, and 2016 IC AC transit buses manufactured January 28, 2015, to February 2, 2015. The metal connecting clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.
Consequence: If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.
Remedy: Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.
NHTSA campaign record ↗17V792000 · Equipment
Reported: 2017-12-11 (December 11, 2017)
Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗19V216000 · Fuel System, Diesel: Pre-Heater
Reported: 2019-03-20 (March 20, 2019)
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
NHTSA campaign record ↗20V219000 · Fuel System, Diesel: Pre-Heater
Reported: 2020-04-17 (April 17, 2020)
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
NHTSA campaign record ↗20V810000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software
Reported: 2020-12-23 (December 23, 2020)
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
NHTSA campaign record ↗23V248000 · Electrical System:Wiring
Reported: 2023-04-06 (April 6, 2023)
Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence: An overheated electrical circuit can increase the risk of a fire.
Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
NHTSA campaign record ↗