2021 Infiniti QX80: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
3 distinct recall campaigns
62,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 28.6% |
| Fuel system concerns | 2 | 28.6% |
| Transmission and shifting | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 2 |
| Fuel/Propulsion System | 2 |
| Vehicle Speed Control | 2 |
| Exterior Lighting:Turn Signal | 1 |
| Power Train | 1 |
| Unknown Or Other | 1 |
| Visibility:Sun/Moon Roof Assembly | 1 |
Engine: 2; Fuel/Propulsion System: 2; Vehicle Speed Control: 2; Exterior Lighting:Turn Signal: 1; Power Train: 1; Unknown Or Other: 1; Visibility:Sun/Moon Roof Assembly: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 3 |
| 2024 | 1 |
| 2026 | 3 |
2023: 3; 2024: 1; 2026: 3
Pattern summary
Engine leads the component reports. Engine operation appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11500418 · 2023-01-06 (January 6, 2023)
2021 INFINITI QX80. CONSUMER WRITES IN REGARD TO REAR TURN SIGNALS BEING TO LOW ON VEHICLE CAUSING SAFETY CONCERNS.
Owner-reported narrative. Look up ODI 11500418 at NHTSA ↗
Owner report 11517534 · 2023-04-17 (April 17, 2023)
The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles.
Owner-reported narrative. Look up ODI 11517534 at NHTSA ↗
Owner report 11550409 · 2023-10-17 (October 17, 2023)
The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.
Owner-reported narrative. 62,000 miles reported. Look up ODI 11550409 at NHTSA ↗
Owner report 11575429 · 2024-03-04 (March 4, 2024)
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance repr…
Owner-reported narrative. Look up ODI 11575429 at NHTSA ↗
Owner report 11709395 · 2026-01-07 (January 7, 2026)
This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches. I have said this is a safety issue and neither the dealer nor Inifiniti Customer Consumer Affairs have taken this seriously and remedied the situation. They all say there is nothing they can do. I have taken it to the dealer 6 times and opened up…
Owner-reported narrative. Look up ODI 11709395 at NHTSA ↗
Owner report 11711375 · 2026-01-16 (January 16, 2026)
I have been saying that my vehicle is a safety hazard since April 2022. I have had it to the dealer 4x since then in addition to opening up several cases with Inifiniti Customer Service, but nobody has been able to protect my family and I and remedy the situation. At times the vehicle will not accelerate even when I push the gas all the way down. Then it will kick in and surge forward. I also have told them that at times it feels as if someone has rear ended me. There is a recall out there for cars manufactured through April 2020, but mine…
Owner-reported narrative. Look up ODI 11711375 at NHTSA ↗
Owner report 11750272 · 2026-07-14 (July 14, 2026)
The vehicle loses power due to failure of fuel pump, this causes the vehicle to stall out whilst driving. exactly as described in [XXX] this is a known issue with 2021 Infiniti QX80 and Infiniti tells me there is no open recal for our vehicle. This is unsafe and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11750272 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V373000 · Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module
Reported: 2021-05-20 (May 20, 2021)
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
NHTSA campaign record ↗21V599000 · Back Over Prevention:Display Function
Reported: 2021-08-02 (August 2, 2021)
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
NHTSA campaign record ↗26V455000 · Equipment:Other:Labels
Reported: 2026-07-15 (July 15, 2026)
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
NHTSA campaign record ↗