2019 Infiniti QX80: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
2 distinct recall campaigns
11,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 20 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 9 | 45.0% |
| Braking behavior | 3 | 15.0% |
| Transmission and shifting | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Unknown Or Other | 5 |
| Back Over Prevention: Camera System | 2 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
| Visibility/Wiper | 2 |
| Engine | 1 |
| Exterior Lighting | 1 |
Electrical System: 8; Unknown Or Other: 5; Back Over Prevention: Camera System: 2; Fuel/Propulsion System: 2; Service Brakes: 2; Visibility/Wiper: 2; Engine: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 8 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 3 |
| 2025 | 3 |
| 2026 | 1 |
2019: 2; 2020: 8; 2021: 2; 2022: 1; 2023: 3; 2025: 3; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 9 complaint narratives. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11221458 · 2019-06-20 (June 20, 2019)
THE CRUISE CONTROL DOES NOT WORK GOING DOWN A HILL. IT WORKS ON A LEVEL ROAD. IT WORKS GOING UP A HILL. I SET IT AT SAY 50 MPH ON US ROUTE 30, BOSWELL, PA GOING DOWN A HILL AND WITHOUT APPLYING THE BRAKES THE VEHICLE WOULD BE GOING 60 MPH AT THE BOTTOM OF THE HILL. THIS IS DANGEROUS. DEALER TOLD ME NOT TO USE THE CRUISE CONTROL GOING DOWN A HILL!
Owner-reported narrative. 1,900 miles reported. Look up ODI 11221458 at NHTSA ↗
Owner report 11291109 · 2019-12-24 (December 24, 2019)
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPE…
Owner-reported narrative. Look up ODI 11291109 at NHTSA ↗
Owner report 11299027 · 2020-01-13 (January 13, 2020)
2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO…
Owner-reported narrative. 500 miles reported. Look up ODI 11299027 at NHTSA ↗
Owner report 11307365 · 2020-02-05 (February 5, 2020)
ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11307365 at NHTSA ↗
Owner report 11309694 · 2020-02-17 (February 17, 2020)
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'…
Owner-reported narrative. Look up ODI 11309694 at NHTSA ↗
Owner report 11320766 · 2020-04-10 (April 10, 2020)
I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .
Owner-reported narrative. 34,000 miles reported. Look up ODI 11320766 at NHTSA ↗
Owner report 11321848 · 2020-04-21 (April 21, 2020)
MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE …
Owner-reported narrative. 16,000 miles reported. Look up ODI 11321848 at NHTSA ↗
Owner report 11322880 · 2020-04-30 (April 30, 2020)
THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.
Owner-reported narrative. 25,000 miles reported. Look up ODI 11322880 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V654000 · Back Over Prevention: Sensing System: Camera
Reported: 2019-09-12 (September 12, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
NHTSA campaign record ↗26V455000 · Equipment:Other:Labels
Reported: 2026-07-15 (July 15, 2026)
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
NHTSA campaign record ↗