2017 Infiniti QX80: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
1 distinct recall campaigns
77,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 7 of 17 complaints (41.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 23.5% |
| Transmission and shifting | 2 | 11.8% |
| Engine operation | 2 | 11.8% |
| Braking behavior | 2 | 11.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 7 |
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Service Brakes | 2 |
| Electrical System:Instrument Panel:Speedometer/Odometer | 1 |
| Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm) | 1 |
Air Bags: 7; Electrical System: 4; Unknown Or Other: 4; Engine: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Service Brakes: 2; Electrical System:Instrument Panel:Speedometer/Odometer: 1; Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (2). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 4 |
2018: 2; 2019: 1; 2020: 1; 2022: 5; 2023: 1; 2024: 2; 2025: 1; 2026: 4
Pattern summary
Air Bags leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11142613 · 2018-10-25 (October 25, 2018)
THE VEHICLE WAS STATIONARY AND PARKED IN MY DRIVEWAY WITH THE WINDSHIELD FACING TOWARD THE STREET. PASSING TRAFFIC EVIDENTLY KICKED UP A ROCK CHIP AND CAUSED THE WINDSHIELD TO CRACK ALL THE WAY DOWN THE MIDDLE. IN MY EXPERIENCE, IT IS NOT TYPICAL FOR A WINDSHIELD TO CRACK FROM THE TOP OF THE GLASS ALL THE WAY TO THE BOTTOM OF THE GLASS DUE TO A ROCK STRIKE WHILE THE VEHICLE WAS STATIONARY RELATIVE TO THE PROJECTILE.
Owner-reported narrative. 12,000 miles reported. Look up ODI 11142613 at NHTSA ↗
Owner report 11143085 · 2018-10-27 (October 27, 2018)
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SE…
Owner-reported narrative. Look up ODI 11143085 at NHTSA ↗
Owner report 11170060 · 2019-01-14 (January 14, 2019)
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIG…
Owner-reported narrative. Look up ODI 11170060 at NHTSA ↗
Owner report 11366243 · 2020-10-24 (October 24, 2020)
I WAS DRIVING DOWN A THREE LANE ST WITH NO OTHERS CARS NEAR ME. NO CARS IN FRONT OR BEHIND OF ME. WHEN MY SUNROOF EXPLODED.
Owner-reported narrative. Look up ODI 11366243 at NHTSA ↗
Owner report 11450775 · 2022-02-07 (February 7, 2022)
My battery died and needed a jump start. Shortly after jump starting my vehicle, the airbag light began flashing. The Infiniti dealership in Milwaukee is quoting $3900 to fix this which seems crazy. I don't know if the airbag will even deploy if I get into accident.
Owner-reported narrative. Look up ODI 11450775 at NHTSA ↗
Owner report 11453090 · 2022-02-20 (February 20, 2022)
The passenger air bag system is apparently designed to disarm when a "small adult or child" sits in the passenger seat. This means each time my wife sits in the passenger seat (she is approx. 120lbs,) the passenger air bag light illuminates and the air bag is disarmed. This then renders one of the key safety features inoperable, and she and I feel very unsafe in the car. However, my research tells me that it is designed to be that way. How can that be legal or permissible? This design is deeply flawed and should be addressed immediately. She sh…
Owner-reported narrative. Look up ODI 11453090 at NHTSA ↗
Owner report 11454987 · 2022-03-03 (March 3, 2022)
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Owner-reported narrative. 90,000 miles reported. Look up ODI 11454987 at NHTSA ↗
Owner report 11458767 · 2022-03-29 (March 29, 2022)
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinit…
Owner-reported narrative. Look up ODI 11458767 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V455000 · Equipment:Other:Labels
Reported: 2026-07-15 (July 15, 2026)
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
NHTSA campaign record ↗