2016 Infiniti QX80: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
14 owner complaints analyzed
1 distinct recall campaigns
27,448 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 14 complaints (21.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 14.3% |
| Transmission and shifting | 1 | 7.1% |
| Braking behavior | 1 | 7.1% |
| Steering behavior | 1 | 7.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Fuel System, Gasoline | 1 |
Service Brakes: 3; Air Bags: 2; Engine: 2; Unknown Or Other: 2; Electrical System: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Warnings: 1; Fuel System, Gasoline: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2025 | 4 |
2016: 1; 2017: 2; 2018: 2; 2019: 2; 2020: 2; 2021: 1; 2025: 4
Pattern summary
Service Brakes leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10897481 · 2016-08-21 (August 21, 2016)
THIS VEHICLE HAS A CRASH AVOIDANCE SYSTEM THAT HAS TO BE TURNED ON, I THINK IT SHOULD TURN WHEN THE VEHICLE IS STARTED LIKE FCA,GM,FORD AND THE BENDIX SYSTEM WE HAVE IN HD TRUCKS. THE DEALER IS NO HELP.
Owner-reported narrative. 47 miles reported. Look up ODI 10897481 at NHTSA ↗
Owner report 10943840 · 2017-01-09 (January 9, 2017)
WHILE IN MOTION ON A HIGHWAY ON THE WAY TO OUR SUMMER VACATION, OUR BRAND NEW INFINITI QX80 STARTED SMOKING FROM UNDER THE HOOD AND THE AIR CONDITIONER WENT OUT. AFTER HAVING THE CAR TOWED BACK TO THE DEALERSHIP (AND GETTING A TAXI TO TAKE US TO A RENTAL CAR PLACE) WE WERE TOLD THAT THE VEHICLE HAD COME FROM THE FACTORY WITH AN OIL COOLER WATER HOSE THAT WAS 2 INCHES LONGER THAN STANDARD, CAUSING THE HOSE TO RUB AGAINST THE COOLING FAN BLADE AND SEVERING IT CAUSING ALL COOLANT TO LEAK. INFINITI WILL NOT REIMBURSE US FOR RENTAL CAR COSTS, DESP…
Owner-reported narrative. 4,632 miles reported. Look up ODI 10943840 at NHTSA ↗
Owner report 10949979 · 2017-02-07 (February 7, 2017)
THE PASSENGER SIDE AIRBAG OCCUPANT SENSOR DOES NOT RECOGNIZE OCCUPANTS CONSISTENTLY. IT WORKS FOR SOME OCCUPANTS SOMETIMES, AND AT OTHER TIMES IT DOESN'T RECOGNIZE THE SAME OCCUPANTS. SHIFTING IN THE SEAT SOMETIMES HAS AN EFFECT AND SOMETIMES DOESN'T. IT HAS BEEN TO THE SELLING DEALER WITH THIS COMPLAINT BUT THE SELLING DEALER STATES IT IS WORKING CORRECTLY. I'VE ATTACHED A PICTURE OF MY 16YO DAUGHTER SITTING IN THE SEAT WHERE YOU CAN SEE THE LIGHT IS ILLUMINATED INDICATING THAT THE AIRBAG IS OFF. SHE MEETS THE WEIGHT LIMIT STATED BY THE DEALER…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10949979 at NHTSA ↗
Owner report 11091090 · 2018-04-30 (April 30, 2018)
RETURNING HOME FROM A TRIP TO BIRMINGHAM, AL ON SUNDAY APR 29TH, 2018 AND NOTICED THE AIR WAS NO LONGER COOLING IN THE CAR. MADE AN APPOINTMENT WITH INFINITI TO TAKE THE CAR IN TO BE CHECKED OUT ON MONDAY APR 30. UPON GETTING CAR CHECKED OUT WAS TOLD THAT A ROCK ALLEGEDLY WENT THROUGH THE GRILL, SOME HOW MISSED ALL THE OTHER COMPONENTS IN THE CAR AND HIT THE CONDENSER/COOLANT LINE AND CAUSED ALL THE FREON TO RUN OUT OF THE CAR. MIND YOU THE CAR HAS NOT BEEN IN ANY ACCIDENTS AND YOU CAN HEAR IF YOUR CAR IS IT BY A ROCK AND NONE OF THAT HAS HA…
Owner-reported narrative. 20,425 miles reported. Look up ODI 11091090 at NHTSA ↗
Owner report 11093310 · 2018-05-11 (May 11, 2018)
THE INFINITI QX80 OFFERS A SOS SERVICE FOR THIS VEHICLE, HOWEVER THEY ARE UNABLE TO GET THIS SERVICE TO WORK ON MY VEHICLE.
Owner-reported narrative. 27,000 miles reported. Look up ODI 11093310 at NHTSA ↗
Owner report 11220540 · 2019-06-17 (June 17, 2019)
SUNROOF SPONTANEOUSLY BURST WHILE DRIVING ON A HIGHWAY. THERE DID NOT APPEAR TO BE ANY OBJECTS THAT HIT THE SUNROOF. THE GLASS LOOKED AS THOUGH IT SHATTERED FROM THE INSIDE OUT. FORTUNATELY, THE SUNROOF COVER WAS CLOSED, OTHERWISE SHARDS OF GLASS WOULD'VE ENDED UP ALL OVER DRIVER AND PASSENGERS. INFINITI DEALERSHIP WOULD NOT COVER REPAIR. DEALERSHIP STATED THIS WAS A RARE THING, BUT UPON MENTIONING SEVERAL REPORTS OF THIS HAPPENING ONLINE, DEALERSHIP STATED ,' WE SEE ABOUT 1 A MONTH'.
Owner-reported narrative. 44,000 miles reported. Look up ODI 11220540 at NHTSA ↗
Owner report 11281442 · 2019-11-20 (November 20, 2019)
WE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, WAS WHEN WE WERE ON THE INTERSTATE DRIVING AROUND 70 MILES AN HOUR AND WENT TO ACCELERATE TO PASS A VEHICLE. THE VEHICLE BOGGED DOWN AND WOULD NOT ACCELERATE. IT WAS TAKEN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY UPDATED TH…
Owner-reported narrative. 60,015 miles reported. Look up ODI 11281442 at NHTSA ↗
Owner report 11363222 · 2020-10-07 (October 7, 2020)
I HAD MY INFINITY 2016 QX 80 FOR 6 MONTHS AND THE BREAKS WENT OUT TO THE FLOOR. I WAS ONLY GOING OVER A SPEED HUMP, LUCKILY. I PULLED OVER AND THE CALIPER WAS AGAINST THE INSIDE OF THE RIM. I WAS TOLD THE PIN FELL OUT. VERY DANGEROUS!
Owner-reported narrative. 50,200 miles reported. Look up ODI 11363222 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V455000 · Equipment:Other:Labels
Reported: 2026-07-15 (July 15, 2026)
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
NHTSA campaign record ↗