2019 Infiniti QX50: complaints, problems and recalls

CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

Owner-reported narrative. 2,000 miles reported. Look up ODI 11099605 at NHTSA ↗

BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

Owner-reported narrative. 700 miles reported. Look up ODI 11118825 at NHTSA ↗

THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET. MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER DOOR AND WHEEL WELL. AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH. DAMAGE TO THE 2019 QX50 WAS APPRX $9K. I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME. DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVA…

Owner-reported narrative. 4,200 miles reported. Look up ODI 11139651 at NHTSA ↗

VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK…

Owner-reported narrative. 38 miles reported. Look up ODI 11142301 at NHTSA ↗

AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019 WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP HOWEVER, THERE DOES NOT SEEM TO BE A FIX. WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OP…

Owner-reported narrative. 1,000 miles reported. Look up ODI 11183790 at NHTSA ↗

WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..

Owner-reported narrative. 1,178 miles reported. Look up ODI 11184158 at NHTSA ↗

STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.

Owner-reported narrative. 8,000 miles reported. Look up ODI 11191934 at NHTSA ↗

VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.

Owner-reported narrative. 6,000 miles reported. Look up ODI 11196438 at NHTSA ↗

Reported: 2018-09-06 (September 6, 2018)

Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.

Consequence: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.

Remedy: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

Reported: 2019-09-12 (September 12, 2019)

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Reported: 2025-06-27 (June 27, 2025)

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.