Infiniti QX50 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
273 owner complaints analyzed
7 distinct recall campaigns
36,183 mi median reported failure mileage
Scope: 2014 to 2025 model years. Data snapshot: . 94 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 100 of 273 complaints (36.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 38 | 13.9% |
| Engine operation | 29 | 10.6% |
| Transmission and shifting | 17 | 6.2% |
| Electrical and battery issues | 10 | 3.7% |
| Steering behavior | 10 | 3.7% |
| Fuel system concerns | 3 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 100 |
| Engine And Engine Cooling | 43 |
| Electrical System | 39 |
| Unknown Or Other | 38 |
| Power Train | 29 |
| Forward Collision Avoidance: Automatic Emergency Braking | 26 |
| Service Brakes | 21 |
| Forward Collision Avoidance: Warnings | 15 |
Engine: 100; Engine And Engine Cooling: 43; Electrical System: 39; Unknown Or Other: 38; Power Train: 29; Forward Collision Avoidance: Automatic Emergency Braking: 26; Service Brakes: 21; Forward Collision Avoidance: Warnings: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 39 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 16 |
| 75,000 to 99,999 | 10 |
| 100,000 to 149,999 | 12 |
| 150,000 and above | 3 |
Under 25,000: 39; 25,000 to 49,999: 14; 50,000 to 74,999: 16; 75,000 to 99,999: 10; 100,000 to 149,999: 12; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (39). 179 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 13 |
| 2020 | 14 |
| 2021 | 13 |
| 2022 | 14 |
| 2023 | 20 |
| 2024 | 30 |
| 2025 | 92 |
| 2026 | 66 |
2014: 1; 2015: 1; 2016: 1; 2017: 3; 2018: 5; 2019: 13; 2020: 14; 2021: 13; 2022: 14; 2023: 20; 2024: 30; 2025: 92; 2026: 66
Pattern summary
Engine leads the component reports. Braking behavior appears in 38 complaint narratives. Engine operation appears in 29 complaint narratives. Transmission and shifting appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10662311 · 2014-12-05 (December 5, 2014)
THE CAR STARTED NORMALLY AND AFTER DRIVING ABOUT A QUARTER OF A MILE I WAS SUDDENLY COASTING WITHOUT POWER. THE ENGINE JUST QUIT. WITHOUT POWER STEERING AND BRAKES I WAS STILL ABLE TO GUIDE IT TO THE CURB AND COME TO A SAFE STOP. WHAT I ATTEMPTED TO RESTART THE CAR IT ACTED AS IF THE BATTERY DIDN'T HAVE ENOUGH POWER TO TURN OVER THE ENGINE, ALTHOUGH LIGHTS, HORN AND RADIO STILL WORKED FINE. THE CAR WAS TOWED TO THE DEALER WHERE I BOUGHT IT AND AFTER WEEK OF UNSUCCESSFUL TROUBLESHOOTING THE INFINITI REPS GOT INVOLVED. WHEN THE OIL PAN WA…
Owner-reported narrative. 464 miles reported. Look up ODI 10662311 at NHTSA ↗
Owner report 11292314 · 2019-12-31 (December 31, 2019)
FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT THE SAME TIME. I FOUND THIS WAS NOT THE CASE. THE VEHICLE WANTS TO LURCH FORWARD . THIS HAS HAPPENED SEVERAL TIMES. THIS EXCESSIVE BRAKING HAS ALSO HAPPENED AT A TRAFFIC SIGNAL LIGHT. CONCERN IS ALWAYS TO BE READY WITH A HEAVY FOOT ON THE BRAKE PED…
Owner-reported narrative. 25,100 miles reported. Look up ODI 11292314 at NHTSA ↗
Owner report 11112221 · 2018-07-18 (July 18, 2018)
TL* THE CONTACT OWNS A 2014 INFINITI QX50. THE CONTACT PURCHASED THE VEHICLE FROM INFINITI OF ORLAND PARK (8751 W 159TH ST, ORLAND PARK, IL 60462), BUT WAS INFORMED THAT SHE COULD NOT TAKE OWNERSHIP BECAUSE IT NEEDED UNKNOWN RECALL REPAIRS. THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL REPAIRS WERE PERFORMED. WHILE DRIVING AT LOW SPEEDS, A GRINDING NOISE WAS HEARD UNDERNEATH THE DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT AL…
Owner-reported narrative. 90,615 miles reported. Look up ODI 11112221 at NHTSA ↗
Owner report 11196440 · 2019-04-15 (April 15, 2019)
AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.
Owner-reported narrative. 6,700 miles reported. Look up ODI 11196440 at NHTSA ↗
Owner report 11616162 · 2024-09-24 (September 24, 2024)
The contact owns a 2015 Infiniti QX50. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired, but the failure reoccurred. The manufacturer wa…
Owner-reported narrative. 46,000 miles reported. Look up ODI 11616162 at NHTSA ↗
Owner report 11495858 · 2022-12-02 (December 2, 2022)
This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This …
Owner-reported narrative. Look up ODI 11495858 at NHTSA ↗
Owner report 11337325 · 2020-07-03 (July 3, 2020)
THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL OCCURRED IN A SMALL PARKING LOT IN THE CITY. THE IN…
Owner-reported narrative. 50,900 miles reported. Look up ODI 11337325 at NHTSA ↗
Owner report 11258236 · 2019-09-25 (September 25, 2019)
THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER. WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT. WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING. THIS IS A FEATU…
Owner-reported narrative. 476 miles reported. Look up ODI 11258236 at NHTSA ↗
Owner report 11191934 · 2019-03-27 (March 27, 2019)
STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.
Owner-reported narrative. 8,000 miles reported. Look up ODI 11191934 at NHTSA ↗
Owner report 11551298 · 2023-10-23 (October 23, 2023)
The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local deale…
Owner-reported narrative. 62,018 miles reported. Look up ODI 11551298 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 0 |
2014: 0; 2015: 0; 2016: 0; 2017: 0; 2019: 3; 2020: 2; 2021: 2; 2022: 2; 2023: 1; 2024: 1; 2025: 0