2000 Infiniti QX4: complaints, problems and recalls

WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *NLM

Owner-reported narrative. Look up ODI 10012174 at NHTSA ↗

WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK

Owner-reported narrative. Look up ODI 10092017 at NHTSA ↗

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS CHANGING A FLAT TIRE AND NOTICED THAT THE JACK WAS TOO HIGH TO FIT UNDERNEATH THE VEHICLE ONCE THE TIRE FLATTENED. HE ATTEMPTED TO JACK THE VEHICLE AT ANOTHER POINT AND CONFIRMED THAT THE VEHICLE COULD NOT BE RAISED HIGH ENOUGH TO CHANGE THE TIRE. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000. UPDATED 03-07-08 *BF THE JACK DID NOT EXTEND FAR ENOUGH TO RAISE THE TIRE OFF THE GROUND, THEREFORE THE CONSUMER WAS UNABLE TO CHANGE THE TIRE. UPDATED

Owner-reported narrative. 160,000 miles reported. Look up ODI 10217625 at NHTSA ↗

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE FUEL FILLER PIPE HAS A LARGE HOLE DUE TO RUST, WHICH CAUSED FUEL TO LEAK OUT OF IT WHEN FILLING UP THE FUEL TANK. THE CONTACT WAS UNAWARE OF THE DEFECT UNTIL HE RECEIVED A RECALL NOTICE FROM NISSAN. WITHIN THE SAME WEEK OF RECEIVING THE NOTICE, THE FAILURE BEGAN. HE CALLED HIS LOCAL NISSAN DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT WAS INFORMED THAT THEY WERE NOT AUTHORIZED TO REPAIR THE RECALL. HE CALLED THE MAIN CORPORATION AND WAS INFORMED THAT HE NEEDED TO TAKE THE VEHICLE TO THE MAIN NISS…

Owner-reported narrative. 110,000 miles reported. Look up ODI 10221212 at NHTSA ↗

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND CALLED THE DEALER FOR AN APPOINTMENT. SHE WAS ADVISED THAT THE NEAREST DEALER WAS THREE HOURS AWAY. THE MANUFACTURER STATED THAT SHE WOULD HAVE TO DRIVE THREE HOURS TO AN INFINITI DEALER IF SHE WANTED A FREE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

Owner-reported narrative. 88,000 miles reported. Look up ODI 10269067 at NHTSA ↗

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH OVER A ROAD BUMP WHEN THE VEHICLE EXHIBITED AN UNUSUAL HOLLOW NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE A FRAME HAD ROTTED OUT NEAR THE STRUTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE STEERING SHAFT ASSEMBLY WOULD NEED REPLACING. THE CONTACT STATED HE ADVISED THE DEALER THAT THE A FRAME WAS ROTTED AND WAS PUSHING AGAINST THE STEERING SHAFT, CAUSING THE FAILURE. THE CONTAC…

Owner-reported narrative. 215,000 miles reported. Look up ODI 10359139 at NHTSA ↗

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE MORE BUMPS HE DROVE OVER, THE LOUDER THE NOISE BECAME. THE VEHICLE WAS TAKEN TO A DEALER AND THEY INFORMED HIM THAT THE LOWER CONTROL ARM HAD RUSTED AND THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE SEVERITY OF THE CORROSION. THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN, HE COULD HAVE EXPERIENCED A DEADLY CRASH. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS PAID CASH TO JUNK THE …

Owner-reported narrative. 130,600 miles reported. Look up ODI 10381258 at NHTSA ↗

INFINITI QX4 2000. WE TOOK THE VEHICLE IN FOR NORMAL SERVICE AND MAINTENANCE AND WERE INFORMED THAT THE VEHICLE HAS CRITICAL FRAME FAILURE DUE TO CORROSION ON FRONT LEFT DRIVERS SIDE WHEEL. EXCESSIVE CORROSION AND ROT TO FRONT APRON, FRAME AND MOUNTING BRACKETS. VEHICLE CANNOT BE REPAIRED AND IS DEEMED UNSAFE TO DRIVE DUE TO IMPENDING FAILURE, LOSS OF STEERING AND CONTROL. CONTACTED NISSAN CONSUMER HOTLINE AND THEY WERE AWARE OF THE PROBLEM BUT OFFERED NO ASSISTANCE SINCE NO INJURIES HAVE YET TO BE REPORTED. THERE IS AN OPEN INVESTIGATION…

Owner-reported narrative. 193,165 miles reported. Look up ODI 10390589 at NHTSA ↗

Reported: 2000-12-05 (December 5, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE AN IGNITION LOCK ASSEMBLY WITH IMPROPERLY SEATED KEY CYLINDER CAP CONNECTOR PINS. VIBRATION CAN CAUSE THE CONNECTING PINS TO LOOSEN AND/OR FALL OUT ALLOWING THE KEY CYLINDER CAP TO DISENGAGE FROM THE KEY CYLINDER.

Consequence: IF THIS OCCURS, THE STEERING WHEEL LOCK ROD CAN MOVE, WHICH COULD LOCK THE STEERING WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE IGNITION LOCK ASSEMBLY AND ASSEMBLIES WITH LOOSE OR MISSING END CAP CONNECTOR PINS WILL BE REPLACED. A RING CLIP WILL BE INSTALLED ON ALL OTHERS TO PREVENT LOOSENING OF THE PINS.

Reported: 2007-09-18 (September 18, 2007)

ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.

Consequence: THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Reported: 2011-04-20 (April 20, 2011)

NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.