1997 Infiniti QX4: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
36 owner complaints analyzed
2 distinct recall campaigns
127,500 mi median reported failure mileage
Scope: 1997 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 15 of 36 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 10 | 27.8% |
| Braking behavior | 6 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 15 |
| Steering | 10 |
| Suspension:Front | 3 |
| Engine And Engine Cooling | 2 |
| Tires | 2 |
| Unknown Or Other | 2 |
| Air Bags:Frontal | 1 |
| Electronic Stability Control (Esc) | 1 |
Suspension: 15; Steering: 10; Suspension:Front: 3; Engine And Engine Cooling: 2; Tires: 2; Unknown Or Other: 2; Air Bags:Frontal: 1; Electronic Stability Control (Esc): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 6 |
| 150,000 and above | 10 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 4; 100,000 to 149,999: 6; 150,000 and above: 10
150,000 and above miles has the most reports with usable mileage (10). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 4 |
| 2001 | 1 |
| 2002 | 2 |
| 2003 | 2 |
| 2004 | 1 |
| 2006 | 1 |
| 2007 | 1 |
| 2008 | 2 |
| 2010 | 1 |
| 2011 | 7 |
| 2012 | 5 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 1 |
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 1 |
| 2023 | 1 |
2000: 4; 2001: 1; 2002: 2; 2003: 2; 2004: 1; 2006: 1; 2007: 1; 2008: 2; 2010: 1; 2011: 7; 2012: 5; 2014: 2; 2015: 2; 2016: 1; 2018: 1; 2019: 1; 2021: 1; 2023: 1
Pattern summary
Suspension leads the component reports. Steering behavior appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10004107 · 2003-01-17 (January 17, 2003)
WHILE ACCELERATING AT ANY SPEED AND WITHOUT WARNING THE THROTTLE WOULD STICK IN THE IDLE POSITION CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH
Owner-reported narrative. Look up ODI 10004107 at NHTSA ↗
Owner report 10018324 · 2003-05-06 (May 6, 2003)
97 INFINITI QX4 HAS KNOWN EXHAUST MANIFOLD ISSUES WHICH A RECALL HAS NOT BEEN ISSUED BY NISSAN MOTOR COMPANY.*JB
Owner-reported narrative. 90,000 miles reported. Look up ODI 10018324 at NHTSA ↗
Owner report 10031550 · 2004-01-06 (January 6, 2004)
CONSUMER STATED WHILE HAVING THE VEHICLE SERVICED, TECHNICIAN NOTICED THE HEAT SHIELD NEEDED TO BE REPLACED. *AK THE HEAT SHIELDS ON THE INFINITI QX4 WERE DEFECTIVE AND UNSAFE. THE VEHICLE WAS TAKEN TO PASSPORT ON TWO OCCASIONS AFTER HEARING A RATTLING NOISE. THE FIRST TIME THEY RE-SECURED THE HEAT SHIELDS AND LESS THAN A MONTH LATER THE NOISE WAS BACK. THE CONSUMER WAS OFFERED TWO OPTIONS TO REPLACE THE HEAT SHIELD OR HAVE THE HEAT SHIELD REMOVED. THE CONSUMER FEELS THAT IF THE VEHICLE HAS NO HEAT SHIELDS IT COULD CAUSE A FIRE AND IT IS DEFI…
Owner-reported narrative. 86,139 miles reported. Look up ODI 10031550 at NHTSA ↗
Owner report 10148603 · 2006-01-11 (January 11, 2006)
1997 INFINITY QX4 LOST LEFT FRONT WHEEL. *TS ONE OF THE LUG STUDS SNAPPED OFF.*JB
Owner-reported narrative. Look up ODI 10148603 at NHTSA ↗
Owner report 10209109 · 2007-11-16 (November 16, 2007)
MY 1997 INFINITI QX4 STARTED TO HAVE A SIDE TO SIDE WOBBLE. IT GOT WORSE OVER TIME. NOW I CAN BARELY DRIVE ON THE FREEWAY. AT SPEEDS OF ABOUT 50-65 IT WOBBLES TO THE POINT THAT IT IS VERY DANGEROUS. I BOUGHT AN INFINITI FOR THE SAFETY AND I DO NOT FEEL SAFE IN IT ANYMORE. I HAVE REPLACED SHOCKS, TIRES, HAVE DONE TIRE BALANCING, WHEEL ALIGNMENT. NONE HAVE DONE ANYTHING TO REMOTELY FIX THE PROBLEM. I CAN NOT AFFORD TO FIX THIS PROBLEM. A RECALL IS NEEDED FOR THE PATHFINDER AND QX4. *TR
Owner-reported narrative. Look up ODI 10209109 at NHTSA ↗
Owner report 10215545 · 2008-01-21 (January 21, 2008)
CONTINUED FAILURE TO PASS EMISSIONS INSPECTIONS; CHECK ENGINE LIGHT KEEPS COMING ON; REPLACED MANIFOLD AND OTHER PARTS, BUT VEH. *TR
Owner-reported narrative. 101,000 miles reported. Look up ODI 10215545 at NHTSA ↗
Owner report 10215552 · 2008-01-21 (January 21, 2008)
GAS PEDAL STICKS FROM A COMPLETE STOP DURING SLIGHT ACCELERATION. IF I TRY TO FEATHER IT BEFORE FULL ACCELERATION, IT STILL JUMPS FORWARD. TECHNICIAN SAID IT'S IN THE CABLE. *TR
Owner-reported narrative. 7,000 miles reported. Look up ODI 10215552 at NHTSA ↗
Owner report 10334939 · 2010-06-07 (June 7, 2010)
SIDE TO SIDE VEHICLE SHAKE. AT SPEEDS OVER 40 MPH ANY BUMP WILL SEND THE CAR INTO A VIOLENT SHAKE THAT CAN ONLY BE STOPPED BY APPLYING THE BRAKES. I REPLACED STRUTS, BALANCED TIRES AND HAD WHEEL ALIGNMENT, YET THE PROBLEM PERSISTS. *TR
Owner-reported narrative. 150,000 miles reported. Look up ODI 10334939 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V435000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
Reported: 2007-09-18 (September 18, 2007)
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.
Consequence: THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NHTSA campaign record ↗11V244000 · Suspension:Front | Steering:Column
Reported: 2011-04-20 (April 20, 2011)
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NHTSA campaign record ↗