2017 Infiniti Q60: complaints, problems and recalls

WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70 MPH, THE ENGINE TURNED OFF WITHOUT WARNING. THE ECO-MODE LIGHTS CAME ON WITH "SYSTEM FAILURE" WARNING. I WAS ABLE TO COAST INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART RIGHT AWAY. AFTER WORKING WITH THE TOW TRUCK DRIVER, WE WERE ABLE TO GET THE CAR STARTED AFTER ABOUT ONE HOUR. I DID NOT FEEL SAFE DRIVING THE CAR SO IT WAS TOWED TO MY HOME. THE NEXT MORNING, IT WAS TOWED TO THE DEALER FOR REPAIRS. THEY CONTACTED INFINITI'S TECH LINE AND WAS TOLD THIS IS A KNOWN ISSUE AND THEY ARE WORKING…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10966290 at NHTSA ↗

THREE-MONTH-OLD 2017 INFINITI Q60 SUNROOF SPONTANEOUSLY EXPLODES. ON THE MORNING OF MAY 22, 2017 AROUND 6:30 AM, I WAS DRIVING TO WORK ON MY NORMAL ROUTE WEST ON I-10 GOING THE SPEED LIMIT AND NEAR THE SIEGEN LANE EXIT FIRST HEARD A SMALL POP LIKE SOMETHING HITTING THE WINDSHIELD BUT NO EVIDENCE COULD BE SEEN OF THIS OCCURRING. ABOUT 30 SECONDS TO A MINUTE LATER HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT THEN A LOT OF ROAD NOISE AND WIND. I PULLED OVER AND STOPPED TO FIND OUT MY SUNROOF GLASS WAS MOSTLY GONE, BROKEN INTO SMALL FRAGMENTS AND A H…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10991751 at NHTSA ↗

THE VEHICLE IS VERY NEW- ONLY 7000 MILES ON IT. I WAS DRIVING ON A MAJOR INTERSTATE AT APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY SHUT DOWN. THE ENGINE JUST SHUT OFF AND NO POWER. THE ENGINE SHUT DOWN WHILE WE WERE TRAVELLING ON A HIGHWAY!! THERE WERE CHILDREN IN THE CAR, AND LUCKILY I WAS ABLE TO PULL TO THE SHOULDER WITHOUT BEING STRUCK. NEEDLESS TO SAY IT WAS A VERY DANGEROUS SITUATION- WE COULD HAVE BEEN KILLED. THE CAR THEN WOULD NOT START. WE HAD 3/4 TANK OF FUEL. IT REQUIRED TO BE TOWED TO THE DEALER , PEPE INFINITI IN WHITE PLAINS,…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11044169 at NHTSA ↗

ABOUT 4 DAYS AGO I DROVE TO MEET MY REALTOR. NORMAL WEATHER IN SOUTH FLORIDA, WINDOWS UP AND SUNROOF CLOSED. WHEN I STOPPED THE CAR TO TALK TO MY REALTOR AT THE BUSINESS LOCATION, I ROLLED THE PASSENGER WINDOW DOWN (DRIVER'S SIDE STILL UP) AFTER TALKING FOR ABOUT 20 SECONDS I HEARD A LOUD EXPLOSION AND THE DRIVER'S SIDE WINDOW EXPLODED/SHATTERED. I WASN'T DRIVING, THE CAR HAD STOPPED. THEREFORE NO POSSIBILITY OF ROAD DEBRIS OR FLYING OBJECTS. LUCKILY FOR ME, IT BLEW OUTWARDS RATHER THAN INWARDS SO NO DAMAGE TO MY FACE ETC , BUT IT REALLY SHOOK …

Owner-reported narrative. 8,089 miles reported. Look up ODI 11053656 at NHTSA ↗

FRONT BRAKE CALIPER CAME APART WHILE DRIVING. IT WAS NO LONGER OVER THE ROTOR OR PAD. TWO CALIPER BOLTS MISSING FROM THE MANUFACTURER. THE VEHICLE WAS IN MOTION WHEN I HEARD THIS TAPPING SOUND. IT WAS THE FRONT BRAKE CALIPER HITTING THE INNER WHEEEL.

Owner-reported narrative. 14,250 miles reported. Look up ODI 11054065 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 INFINITI Q60. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THERE WAS AN ODOR OF FUEL PRESENT. AFTER PARKING AND LATER RETURNING TO THE VEHICLE, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE MIDDLE/REAR OF THE VEHICLE UNTO THE GROUND. THE TOW TRUCK WAS CALLED TO THE SCENE AND AS THE VEHICLE WAS BEING LIFTED ONTO THE TOW TRUCK AND MORE FUEL SPILLED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE LAUDERDALE INFINITI DEALER (900 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304) WHERE IT WAS DIAGNOSED THAT THE FUE…

Owner-reported narrative. 200 miles reported. Look up ODI 11055655 at NHTSA ↗

2017 INFINITI Q60. CONSUMER WRITES IN REGARDS TO UNSAFE AND UNUSABLE TIRES ON VEHICLE. *LD THE CONSUMER STATED 5 TIRES WERE REPLACED IN 2 MONTHS. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER A SOLUTION. *JS

Owner-reported narrative. Look up ODI 11103289 at NHTSA ↗

TAKATA RECALL. THIS CAR IS EQUIPPED WITH 19' RIMS AND DUNLAP RUN FLAT TIRES. THIS IS NOT AN OPTION. I HAVE GOTTEN 5 FLAT TIRES WITHIN A AVERAGE OF 3800 MILES FROM POT HOLES. THIS IS NOT NORMAL WEAR AND TEAR AND IS HAZARDOUS AS WELL. EVEN THE SMALLEST POT HOLE CAN CAUSE THE TIRE'S SIDE WALL TO BLOW OUT. YOU CONSTANTLY HAVE TO CHECK THE ROADWAY FOR POT HOLES AS YOU ARE DRIVING ESPECIALLY ON HIGHWAYS WHEN YOU ARE DRIVING 55 MILES AN HOUR. THESE BLOWOUTS HAVE OCCURRED WHEREVER I HAVE ENCOUNTERED A POTHOLE, WHETHER IT WAS IN A SMALL PARKING LOT, SID…

Owner-reported narrative. 18,000 miles reported. Look up ODI 11115792 at NHTSA ↗

Reported: 2017-07-27 (July 27, 2017)

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.