2017 Infiniti Q60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 13 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 12 of 34 complaints (35.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 11.8% |
| Engine operation | 3 | 8.8% |
| Braking behavior | 3 | 8.8% |
| Fuel system concerns | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 12 |
| Air Bags | 6 |
| Unknown Or Other | 6 |
| Fuel/Propulsion System | 4 |
| Power Train | 3 |
| Steering | 3 |
| Seats | 2 |
| Service Brakes | 2 |
Engine: 12; Air Bags: 6; Unknown Or Other: 6; Fuel/Propulsion System: 4; Power Train: 3; Steering: 3; Seats: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 6 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 3 |
| 2026 | 3 |
2017: 6; 2018: 3; 2019: 3; 2020: 2; 2021: 3; 2022: 3; 2023: 3; 2024: 5; 2025: 3; 2026: 3
Pattern summary
Engine leads the component reports. Steering behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11118837 · 2018-08-09 (August 9, 2018)
I GOT IN AN ACCIDENT WHILE VISITING COLORADO WITH MY SON ON 7/15/2018 I WAS DRIVING FROM BOULDER TO DENVER PASSING THROUGH BROOMFIELD ON HWY 36. THE RENTAL CAR THAT I PICKED UP WHICH WAS SEMI-RANDOM AS I BELONG TO HERTZ PRESIDENT CIRCLE - THEY HAVE SEVERAL CARS TO CHOOSE FROM AS YOU GET OFF. SINCE MY SON WAS WITH ME WE PICKED THE COOLEST LOOKING CAR (BAD MISTAKE ON MY PART - BUT IT WAS FOR JUST 3 DAYS) - IT ENDED UP BEING THE INFINITI COUPE Q60 2017. UNBEKNOWN TO ME AT THIS TIME IT HAS ADAPTIVE STEERING TECHNOLOGY. THERE WERE NO INSTR…
Owner-reported narrative. Look up ODI 11118837 at NHTSA ↗
Owner report 11221052 · 2019-06-18 (June 18, 2019)
TL* THE CONTACT OWNS A 2017 INFINITI Q60. WHILE DRIVING 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE DECELERATED. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO INFINITI OF LAS VEGAS (LOCATED AT 5555 W SAHARA AVE, LAS VEGAS, NV 89146, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,000.
Owner-reported narrative. 12,000 miles reported. Look up ODI 11221052 at NHTSA ↗
Owner report 11443823 · 2021-12-14 (December 14, 2021)
I recently have bought this car. I had heard an issue with the Serpentine belt/Tensioner and the belts where making a chirp during 1,500- 3,000 rpm. I took it into the dealership 10 days after I bought it while the vehicle was still under factory warranty and they said they inspected the belt system and could not replicate the issue. Later in the year I was able to get a video of the vehicle making the noise and called and scheduled another appointment. After I made the appointment I started researching online I came across I was not the only…
Owner-reported narrative. Look up ODI 11443823 at NHTSA ↗
Owner report 11483196 · 2022-09-07 (September 7, 2022)
The evening of April 17th, 2022, I started experiencing an issue with my vehicle. My car started making a fluttering noise it sounded like someone was shuffling a deck of cards and the RPMs would get to 3 during acceleration then drop and I’d lose power. There were no warning lights present, no notification or indicators on my dash, no odors, and no smoke emitting from my car. I parked my car at home not knowing what the issue was or where the noise was coming from. The next morning, I called to schedule an appointment and I booked with Infinit…
Owner-reported narrative. Look up ODI 11483196 at NHTSA ↗
Owner report 11054065 · 2017-12-11 (December 11, 2017)
FRONT BRAKE CALIPER CAME APART WHILE DRIVING. IT WAS NO LONGER OVER THE ROTOR OR PAD. TWO CALIPER BOLTS MISSING FROM THE MANUFACTURER. THE VEHICLE WAS IN MOTION WHEN I HEARD THIS TAPPING SOUND. IT WAS THE FRONT BRAKE CALIPER HITTING THE INNER WHEEEL.
Owner-reported narrative. 14,250 miles reported. Look up ODI 11054065 at NHTSA ↗
Owner report 11302412 · 2020-01-27 (January 27, 2020)
I NOTICED A CONTINUOUS GRINDING SOUND WHILE DRIVING THAT WAS COMING FROM SOMEWHERE. LOWERED MY WINDOWS AND DETERMINED THE SOUND WAS COMING FROM THE LEFT FRONT WHEEL. UPON INSPECTION THE BRAKE PAD WAS CRACKED INTO 2 PIECES AND JAMMED ONTO THE ROTOR. MADE AN IMMEDIATE REPAIR OF ALL BRAKE PADS ON THE CAR BUT PROBLEM PERSISTS. NEW BRAKE PAD STILL MAKES CONTINUOUS CONTACT WITH THE ROTOR WHILE DRIVING AND NOISE GETS WORSE WITH BRAKING. THIS IS NOW CAUSING THE VEHICLE TO SLIGHTLY PULL TO THE LEFT AT ALL TIMES.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11302412 at NHTSA ↗
Owner report 10966290 · 2017-03-16 (March 16, 2017)
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70 MPH, THE ENGINE TURNED OFF WITHOUT WARNING. THE ECO-MODE LIGHTS CAME ON WITH "SYSTEM FAILURE" WARNING. I WAS ABLE TO COAST INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART RIGHT AWAY. AFTER WORKING WITH THE TOW TRUCK DRIVER, WE WERE ABLE TO GET THE CAR STARTED AFTER ABOUT ONE HOUR. I DID NOT FEEL SAFE DRIVING THE CAR SO IT WAS TOWED TO MY HOME. THE NEXT MORNING, IT WAS TOWED TO THE DEALER FOR REPAIRS. THEY CONTACTED INFINITI'S TECH LINE AND WAS TOLD THIS IS A KNOWN ISSUE AND THEY ARE WORKING…
Owner-reported narrative. 1,500 miles reported. Look up ODI 10966290 at NHTSA ↗