2013 Infiniti JX: complaints, problems and recalls

THE AIRBAG LIGHTS ARE SHOWING THAT THEY ARE NOT FUNCTIONING WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE HAVE A VIDEO OF ME (AN ADULT) SITTING IN THE CAR WITH THE AIRBAG LIGHTS SHOWING THEY ARE OFF. THERE IS AN OPEN RECALL FOR A SIMILAR ISSUE WITH THE SAME MAKE, MODEL AND YEAR OF MY CAR. I HAVE TAKEN THE CAR IN TO INFINITI (MISSION VIEJO, CA) MULTIPLE TIMES AND THEY SAY THEIR DIAGNOSTICS SHOW IT IS NOT A PROBLEM. A VIDEO OF ME IN THE SEAT WITH THE AIRBAGS LIGHTS SHOWING THEY ARE DISENGAGED SAYS OTHERWISE. INFINITI IS REFUSING TO DO THE…

Owner-reported narrative. Look up ODI 10515754 at NHTSA ↗

WITH WIFE SITTING CORRECTLY IN FRONT PASSENGER SEAT "PASSENGER AIRBAG OFF" SENSOR LIGHTS UP. HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD THEY CANNOT FIND INCIDENT IN LOGS. FINALLY INFINITI SENT AN ENGINEER DOWN TO LOOK INTO ISSUE. WAS ISSUED A LOANER JX35 AND HAD NO ISSUES. SEEING THAT THERE WERE NO ISSUES IN LOANER JX35 SEAT THEY REMOVED THE RAILS AND SENSORS FROM THE LOANER JX35 AND INSTALLED THEM INTO THE SEAT OF MY JX35. RECEIVED MY JX35 BACK AND THE FIRST TIME MY WIFE SAT IN THE SEAT WITH REPLACED RAILS AND SENSORS FROM A KNOWN WORKING JX35 (…

Owner-reported narrative. 600 miles reported. Look up ODI 10521939 at NHTSA ↗

THE ENTIRE COMPUTER ELECTRICAL SYSTEM FAILED AND OVERHEATED THE ELECTRICAL COMPONENTS CAUSING THE CAR TO DIE OUT AFTER WE RETURNED IT TO OUR GARAGE! THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED ONE OR TWO DAYS DEPENDING ON PART DELIVERY. IT HAS BEEN 8 DAYS SINCE DELIVERY AND WE ARE TOLD THE PART IS NOT AVAILABLE ANYWHERE AND ON BACK ORDER! THE ONLY REASON WE CAN THINK OF FOR A CRITICAL COMPONENT NOT BEING AVAILABLE IS EITHER THIS IS AN EXTENSIVE PROBLEM OR THE DEFECTIVE PART NEEDS TO BE REDESIGNED TO PREVENT FUTURE FAILURES! WE NEED TO GET…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10551893 at NHTSA ↗

SUDDEN LOSS OF POWER WHILE DRIVING HAS HAPPENED ABOUT 5 TIMES IN A YEAR. ALMOST CAUSED A MAJOR ACCIDENT ON 1/15/14 CAR WENT FROM 55 TO 30 AND WOULD NOT ACCELERATE HAD TO PULL TO THE SHOULDER AND TURN OFF THE VEHICLE TO RESET - SERVICE AT INFINITY COULD NOT DUPLICATE PROBLEM AND DIRECTED ME TO CONSUMER AFFAIRS - CONSUMER AFFAIRS SAID AFTER ALMOST A MONTH - THEY DENIED MY REQUEST FOR A REPLACEMENT SINCE "THE PROBLEM COULD NOT BE DUPLICATED THE VEHICLE IS DEEMED REPAIRED". INFINITY ONLY TEST DROVE THE VEHICLE ONCE IN THE MONTH IT WAS THERE. EVEN…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10563211 at NHTSA ↗

I WAS INVOLVED IN ACCIDENT ON JANUARY 1, 2014 AT APPROXIMATELY 12:00 P.M. WHILE PROCEEDING ON VINE STREET NEAR ITS INTERSECTION WITH ESSEX STREET IN SAUGUS, MA. THE WEATHER CONDITIONS WERE CLEAR AND DRY AS I APPROACHED THE STOP SIGN FOR ME ON VINE STREET. IN THE REAR SEAT OF THE VEHICLE WERE MY DAUGHTER AND HER TWO FRIENDS. I WAS DRIVING AND NO ONE WAS SEATED IN THE PASSENGER SEAT. WHEN I APPLIED MY BRAKES AS I APPROACHED THE STOP SIGN, I DID NOT FEEL ANY STOPPING POWER. RATHER THAN PROCEED INTO THE INTERSECTION (WITH TRAFFIC TRAVELING O…

Owner-reported narrative. 7,174 miles reported. Look up ODI 10566953 at NHTSA ↗

THIS IS MY 2ND NHTSA COMPLAINT (FIRST #10510406). I HAVE VIDEOS DOCUMENTING PROBLEM, TO WHICH INIFINITI'S RESPONSE WAS (PRIOR TO MOST RECENT OFFICIAL RECALL IN 04/2014) "WE ARE NOT SITTING IN THE SEAT PROPERLY". I WAS THRILLED TO HEAR ABOUT THE 2014 RECALL THINKING "FINALLY!", BUT I HAVE HAD IT APPLIED TO MY VEHICLE, TWICE NOW, AND I STILL HAVE THE SAME ISSUE OF THE LIGHT COMING ON AT TIMES. IT HAS BEEN WITH ADULTS WEIGHING 115-130LBS AND AS I WATCH THE INFINITI VIDEO (HTTP://WWW.YOUTUBE.COM/WATCH?V=OY1QVNAMXSS&SNS=EM) I SEE THEY ARE SAYING IT …

Owner-reported narrative. 30,000 miles reported. Look up ODI 10618443 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10895890 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10926497 at NHTSA ↗

Reported: 2013-04-12 (April 12, 2013)

Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.

Consequence: If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.