2013 Infiniti JX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
1 distinct recall campaigns
53,500 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 6 of 16 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 18.8% |
| Engine operation | 1 | 6.3% |
| Braking behavior | 1 | 6.3% |
| Electrical and battery issues | 1 | 6.3% |
| Steering behavior | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 6 |
| Power Train | 4 |
| Electrical System | 1 |
| Engine | 1 |
| Engine And Engine Cooling | 1 |
| Exterior Lighting:Headlights | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Air Bags: 6; Power Train: 4; Electrical System: 1; Engine: 1; Engine And Engine Cooling: 1; Exterior Lighting:Headlights: 1; Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 5; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (5). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
| 2014 | 3 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 1 |
| 2021 | 1 |
2013: 3; 2014: 3; 2016: 2; 2017: 3; 2018: 3; 2019: 1; 2021: 1
Pattern summary
Air Bags leads the component reports. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10971139 · 2017-04-07 (April 7, 2017)
TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING 65 MPH, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Owner-reported narrative. 52,000 miles reported. Look up ODI 10971139 at NHTSA ↗
Owner report 11076823 · 2018-03-08 (March 8, 2018)
TL* THE CONTACT OWNS A 2013 INFINITI JX. WHILE DRIVING AT VARIOUS SPEEDS IN LOCAL TRAFFIC, THE VEHICLE SHUTTERED AND VIBRATED BEFORE RETURNING TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PROSPECT AUTO REPAIR WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REBUILT. THE MECHANIC WAS NOT SURE IF THE TRANSMISSION FAILURE WAS CAUSED BY THE TRANSMISSION DRIVE TRAIN OR THE TRANSMISSION VALVE BODY. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE…
Owner-reported narrative. 106,000 miles reported. Look up ODI 11076823 at NHTSA ↗
Owner report 10563211 · 2014-02-06 (February 6, 2014)
SUDDEN LOSS OF POWER WHILE DRIVING HAS HAPPENED ABOUT 5 TIMES IN A YEAR. ALMOST CAUSED A MAJOR ACCIDENT ON 1/15/14 CAR WENT FROM 55 TO 30 AND WOULD NOT ACCELERATE HAD TO PULL TO THE SHOULDER AND TURN OFF THE VEHICLE TO RESET - SERVICE AT INFINITY COULD NOT DUPLICATE PROBLEM AND DIRECTED ME TO CONSUMER AFFAIRS - CONSUMER AFFAIRS SAID AFTER ALMOST A MONTH - THEY DENIED MY REQUEST FOR A REPLACEMENT SINCE "THE PROBLEM COULD NOT BE DUPLICATED THE VEHICLE IS DEEMED REPAIRED". INFINITY ONLY TEST DROVE THE VEHICLE ONCE IN THE MONTH IT WAS THERE. EVEN…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10563211 at NHTSA ↗
Owner report 10566953 · 2014-03-04 (March 4, 2014)
I WAS INVOLVED IN ACCIDENT ON JANUARY 1, 2014 AT APPROXIMATELY 12:00 P.M. WHILE PROCEEDING ON VINE STREET NEAR ITS INTERSECTION WITH ESSEX STREET IN SAUGUS, MA. THE WEATHER CONDITIONS WERE CLEAR AND DRY AS I APPROACHED THE STOP SIGN FOR ME ON VINE STREET. IN THE REAR SEAT OF THE VEHICLE WERE MY DAUGHTER AND HER TWO FRIENDS. I WAS DRIVING AND NO ONE WAS SEATED IN THE PASSENGER SEAT. WHEN I APPLIED MY BRAKES AS I APPROACHED THE STOP SIGN, I DID NOT FEEL ANY STOPPING POWER. RATHER THAN PROCEED INTO THE INTERSECTION (WITH TRAFFIC TRAVELING O…
Owner-reported narrative. 7,174 miles reported. Look up ODI 10566953 at NHTSA ↗
Owner report 10551893 · 2013-11-12 (November 12, 2013)
THE ENTIRE COMPUTER ELECTRICAL SYSTEM FAILED AND OVERHEATED THE ELECTRICAL COMPONENTS CAUSING THE CAR TO DIE OUT AFTER WE RETURNED IT TO OUR GARAGE! THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED ONE OR TWO DAYS DEPENDING ON PART DELIVERY. IT HAS BEEN 8 DAYS SINCE DELIVERY AND WE ARE TOLD THE PART IS NOT AVAILABLE ANYWHERE AND ON BACK ORDER! THE ONLY REASON WE CAN THINK OF FOR A CRITICAL COMPONENT NOT BEING AVAILABLE IS EITHER THIS IS AN EXTENSIVE PROBLEM OR THE DEFECTIVE PART NEEDS TO BE REDESIGNED TO PREVENT FUTURE FAILURES! WE NEED TO GET…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10551893 at NHTSA ↗
Owner report 11203209 · 2019-04-23 (April 23, 2019)
THERE IS A POIGNANT BURNING SMELL WHEN MY 2013 JX35 IS FULLY WARMED UP, STOPPED AT LIGHT OR STATIONARY. WAS ABLE TO OBSERVE CLEAR OILY SUBSTANCE ON THE RUBBER SECTION/SIDE OF THE POWER STEERING LINES WHERE IT IS HELD BY THE WHITE FACTORY CONNECTOR AT THE FIREWALL. THE SAME CLEAR SUBSTANCE TRAVELS DOWN CENTRALLY OVER THE CROSS-MEMBER AND ONTO THE HOT EXHAUST SYSTEM AND SMOLDERS/BURNS. THIS APPEARS TO BE A VERY SIMILAR PROBLEM AS THE NISSAN 2013/2014 MURANO CAMPAIGN NUMBER IS: 17V184000. DEALER HAS CONFIRMED LEAK IS POWER-STEERING FLUID AND LI…
Owner-reported narrative. 73,750 miles reported. Look up ODI 11203209 at NHTSA ↗