2011 Ic Bus RE: complaints, problems and recalls

Reported: 2010-06-14 (June 14, 2010)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL NON SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Reported: 2011-07-21 (July 21, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC RE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 4, 2010, THROUGH JUNE 16, 2011. THE POSITIVE BATTERY CABLE MAY RUB ON THE HYDRAULIC COOLER RESERVOIR MOUNTING BRACKET POSSIBLY RESULTING IN AN ELECTRICAL SHORT.

Consequence: AN ELECTRICAL SHORT MAY CAUSE A FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING JANUARY 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2011-07-21 (July 21, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC RE COMMERCIAL BUSES MANUFACTURED FROM AUGUST 24, 2010, THROUGH JUNE 8, 2011. THE POSITIVE BATTERY CABLE MAY RUB ON THE HYDRAULIC COOLER RESERVOIR MOUNTING BRACKET POSSIBLY RESULTING IN AN ELECTRICAL SHORT.

Consequence: AN ELECTRICAL SHORT MAY CAUSE A FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. PARTS AVAILABILITY HAS NOT YET BEEN DETERMINED. AN INTERIM LETTER WAS MAILED IN OCTOBER 2011. THE SAFETY RECALL BEGAN ON AJNAURY 23, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2011-07-22 (July 22, 2011)

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC CE AND RE SCHOOL BUSES MANUFACTURED FROM OCTOBER 8, 2009, THROUGH APRIL 14, 2011. THESE BUSES WERE BUILT WITHOUT OR INCORRECTLY INSTALLED FLOOR CHANNEL REINFORCEMENTS. ACCORDINGLY, THE BUSES FAIL TO CONFORM WITH THE SEAT BACK REAR FORCE AND DISPLACEMENT REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."

Consequence: NONCOMPLIANCE TO THE STANDARD INCREASES THE PASSENGER'S RISK OF REARWARD EJECTION FROM THE SEAT WHICH MAY CAUSE PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE SEPTEMBER 16, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Reported: 2015-12-22 (December 22, 2015)

Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2015-12-23 (December 23, 2015)

Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2019-06-21 (June 21, 2019)

Navistar, Inc. (Navistar) is recalling certain 2011 IC Bus BE, CE, and RE school buses equipped with certain non-retractable passenger two-point seat belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.

Consequence: The seat belt may not easily buckle, increasing the risk of an injury in the event of a crash.

Remedy: Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued owners an interim notification on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825.