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U.S. public vehicle records

2017 Hyundai TUCSON: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,084 owner complaints analyzed

3 distinct recall campaigns

26,000 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 437 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 594 of 1,084 complaints (54.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation21419.7%
Transmission and shifting19217.7%
Braking behavior867.9%
Electrical and battery issues393.6%
Steering behavior151.4%
Fuel system concerns100.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
594
Power Train
287
Unknown Or Other
138
Vehicle Speed Control
84
Electrical System
81
Fuel/Propulsion System
75
Structure:Body
41
Service Brakes
29
Component breakdown data
CategoryCount
Engine594
Power Train287
Unknown Or Other138
Vehicle Speed Control84
Electrical System81
Fuel/Propulsion System75
Structure:Body41
Service Brakes29

Engine: 594; Power Train: 287; Unknown Or Other: 138; Vehicle Speed Control: 84; Electrical System: 81; Fuel/Propulsion System: 75; Structure:Body: 41; Service Brakes: 29

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
212
25,000 to 49,999
80
50,000 to 74,999
68
75,000 to 99,999
44
100,000 to 149,999
32
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,000212
25,000 to 49,99980
50,000 to 74,99968
75,000 to 99,99944
100,000 to 149,99932
150,000 and above1

Under 25,000: 212; 25,000 to 49,999: 80; 50,000 to 74,999: 68; 75,000 to 99,999: 44; 100,000 to 149,999: 32; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (212). 647 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
5
2017
56
2018
92
2019
100
2020
44
2021
154
2022
151
2023
178
2024
124
2025
124
2026
56
Complaints over time data
CategoryCount
20165
201756
201892
2019100
202044
2021154
2022151
2023178
2024124
2025124
202656

2016: 5; 2017: 56; 2018: 92; 2019: 100; 2020: 44; 2021: 154; 2022: 151; 2023: 178; 2024: 124; 2025: 124; 2026: 56

Pattern summary

Engine leads the component reports. Engine operation appears in 214 complaint narratives. Transmission and shifting appears in 192 complaint narratives. Braking behavior appears in 86 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10906458 · 2016-09-14 (September 14, 2016)

TRANSMISSION DOES NOT CONSISTENTLY SHIFT THROUGH GEARS. UNDER ACCELERATION, IT WILL SOMETIMES SHIFT FROM 1-2- NEUTRAL INSTEAD OF GOING INTO 3RD GEAR. IF YOU DEACCELRATE AND THEN TRY TO ACELERATE AS WHEN COMING TO A TURN, THE CAR HAS EXTREME HESITATION AND SOMETIME WILL JUST REV TO 3,000RPM WITHOUT ANY MOVEMENT...AGAIN LIKE IT IS IN NEUTRAL. DEALERSHIP SAYS THIS IS ALL BY DESIGN AND I SHOULD ADJUST MY DRIVING HABITS TO ACCOMMODATE THIS DANGEROUSLY DESIGNED VEHICLE.

Owner-reported narrative. 500 miles reported. Look up ODI 10906458 at NHTSA ↗

Owner report 10915947 · 2016-10-13 (October 13, 2016)

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED RAPIDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10915947 at NHTSA ↗

Owner report 10925492 · 2016-11-11 (November 11, 2016)

WE JUST PURCHASED A 2017 HYUNDAI TUCSON SPORT. THE CAR HAS A SERIOUS ISSUE OF NO ACCELERATION AFTER A STOP, MERGING, PASSING ON THE HIGHWAY AND TURNING AT AN INTERSECTION. THE CAR HESITATES WHEN YOU HIT THE ACCELERATOR, SOMETIMES LEAVING YOU NEARLY STOPPED IN A AN INTERSECTION WAITING FOR A CAR TO HIT YOU. IF YOU CHOOSE TO CHANGE LANES ON A HIGHWAY THE CAR WILL HESITATE WHEN YOU PRESS THE ACCELERATOR TO MAKE THE LANE CHANGE. MY WIFE HAS STOPPED DRIVING THE CAR DUE TO THE SERIOUSNESS OF NO ACCELERATION AND SAFETY CONCERNS. WE HAVE TAKEN THE CAR …

Owner-reported narrative. Look up ODI 10925492 at NHTSA ↗

Owner report 10928850 · 2016-11-30 (November 30, 2016)

I JUST BOUGHT THIS 2017 TUCSON LIMITED A LITTLE OVER A WEEK AGO, HAVE NOT EVEN PUT GAS IN IT YET, AND I JUST HAD A SCARY EXPERIENCE OF NO ACCELERATION FROM STOP(S). MUCH AS OTHERS HAVE DESCRIBED IT, WHEN TRAFFIC LIGHT TURNED GREEN I HIT THE PEDAL... TO THE FLOOR AND ALMOST NOTHING (2MPH)... ABOUT 5 SECONDS LATER IT SLOWLY BEGAN TO REV INTO SLOW ACCELERATION AND I LIMPED TO THE NEXT TRAFFIC LIGHT AND PROCESS REPEATED. AS SITTING MOTIONLESS IN A BUSY INTERSECTION IS NERVE RACKING, I JUST HOPE NOBODY WOULD PLOW INTO ME. I TOO REGRET THIS MAY …

Owner-reported narrative. 350 miles reported. Look up ODI 10928850 at NHTSA ↗

Owner report 10934558 · 2016-12-11 (December 11, 2016)

THE SEAT BELT IS HANGING UP INSIDE . I CANT GET OUT OF IT WITH OUT PULLING SOME TIME IT WORKS SOME TIME IT DOSE NOT. HAD IT IN TWICE WORKS WHEN I GET THERE NOW WHAT IT HAS TO BE FIX. IT ONLY HAS 600 MILES ON IT.

Owner-reported narrative. 450 miles reported. Look up ODI 10934558 at NHTSA ↗

Owner report 10945335 · 2017-01-14 (January 14, 2017)

ON THURSDAY, JAN 12TH, AFTER BACKING OUT OF MY DRIVEWAY IN MY 2 WEEK OLD 2017 TUCSON, I PUT THE CAR IN DRIVE AND IT DIDN'T MOVE. I TOOK MY FOOT OF THE GAS THEN PRESSED AGAIN AND IT SPUTTERED FORWARD AS IF IT WASN'T GETTING GAS. I STOPPED, PUT THE CAR IN PARK, WAITED A MINUTE, THEN PUT IT BACK IN DRIVE. IT HESITATED A BIT THEN SEEMED TO BE OK. I HAVE AN APPOINTMENT FOR SOME KIND OF "UPDATE" IN 3 DAYS. I HOPE THIS RESOLVES THE ISSUE. IN THE MEANTIME, I WILL DEPEND ON SOMEONE ELSE FOR TRANSPORTATION AS THIS IS POTENTIALLY QUITE DANGEROUS.

Owner-reported narrative. 310 miles reported. Look up ODI 10945335 at NHTSA ↗

Owner report 10956668 · 2017-02-23 (February 23, 2017)

2017 HYUNDAI TUCSON. WHILE DRIVING MY VEHICLE ON A CITY STREET , I STOPPED FOR A RED LIGHT AND WHEN I PROCEEDED TO MOVE WHEN THE LIGHT TURNED GREEN MY SUV WOULD NOT ACCELERATE. THE VEHICLE TRANSMISSION MADE A NOISE ,RPM'S WENT TO 4, CAR LUNCHED FORWARD AND MOVED A LITTLE, THEN PROCEEDED TO DRIVE.

Owner-reported narrative. 525 miles reported. Look up ODI 10956668 at NHTSA ↗

Owner report 10957992 · 2017-03-02 (March 2, 2017)

MY VEHICLE IS UNPREDICTABLE WHEN SHIFTING OR ACCELERATING. I HAVE HAD IT LOOSE ALL POWER WHEN TRYING TO ACCELERATE WHEN PULLING INTO TRAFFIC. ALSO IT SEEMS TO GO INTO A NEUTRAL STATE SOMETIMES OR DOES NOT SHIFT PROPERLY AND RUNS THE RPMS HIGH AND SHIFTS UP AND DOWN BEFORE CATCHING THE RIGHT GEAR. I HAVE ALREADY HAD AND UPDATE AT THE DEALERSHIP AND WAS TOLD THAT THERE WOULD MOST LIKELY BE MORE AND THAT IT'S LIKE HAVING A MANUAL TRANSMISSION THAT GOES INTO NEUTRAL BY ITSELF AND TO JUST BE AWARE THIS COULD HAPPEN. NOT COMFORTING TO ME. I HAVE ALSO…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10957992 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V842000 · Trailer Hitches | Electrical System:Wiring

Reported: 2016-11-21 (November 21, 2016)

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

NHTSA campaign record ↗
20V543000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2020-09-04 (September 4, 2020)

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

NHTSA campaign record ↗
21V727000 · Engine

Reported: 2021-09-17 (September 17, 2021)

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

NHTSA campaign record ↗