2020 Horton TYPE I: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
2021: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11407583 · 2021-04-12 (April 12, 2021)
TL* THE CONTACT OWNS A 2020 HORTON AMBULANCE N/A. THE CONTACT STATED THE CUT WASHER WAS LOSING UNDER THE MAIN FRAME RAIL.THE CONTACT STATED HE WAS CAUSING THE WASHER TO BE LOOSE/MOVE AND NOT STABLE. THE CONTACT CALLED LOCAL DEALER FESCO EMERGENCY SALES (7010 TROY HILL DR, ELKRIDGE, MD 21075: [phone removed]) AND STATED NO FAILURE ON THE AMBULANCE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## HORTON AMBULANCE 2020 ##*DT
Owner-reported narrative. 6,000 miles reported. Look up ODI 11407583 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V608000 · Air Bags
Reported: 2019-08-19 (August 19, 2019)
Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.
Consequence: In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.
Remedy: Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service at 1-800-447-0343.
NHTSA campaign record ↗20V291000 · Service Brakes | Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | Suspension:Rear
Reported: 2020-05-20 (May 20, 2020)
Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper flexible line which may be causing brake caliper to wear due to contact suspension components.
Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
NHTSA campaign record ↗20V745000 · Electrical System
Reported: 2020-12-01 (December 1, 2020)
Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.
Consequence: If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
Remedy: Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
NHTSA campaign record ↗