2020 Honda INSIGHT: complaints, problems and recalls

I BOUGHT A 2020 HONDA INSIGHT IN MARCH 2020. I HAVE 8,000 MILES ON IT AND JUST THE THREE WEEKS AGO I STARTED HAVING TRANSMISSION PROBLEMS. THE DASHBOARD ILLUMINATED SAYING TRANSMISSION PROBLEM, SEE DEALERSHIP. IT'S BRAND NEW. I TOOK IT TO THE LODI HONDA AND THE CODES WERE A STUCK SELONIED. THEY SAID THERE WAS NO DAMAGE. OK, IT DID IT A SECOND TIME AND I AM READY TO GIVE IT BACK. PLEASE HELP ME. SCARED OF GETTING STRANDED ON THE ROAD. I WAS DRIVING ON THE HIGHWAY.

Owner-reported narrative. Look up ODI 11340291 at NHTSA ↗

RIGHT AFTER A DAY OF PURCHASED AND DRIVING BACK HOME. WE DID HEAR WINDY NOISE WAS COMING OUT FROM THE FRONT OF THE VEHICLE BY THE DRIVER SIDE AND TOOK IT BACK TO THE DEALERSHIP AND THEY HAVE HELPED FIX IT FOR NOW.

Owner-reported narrative. 100 miles reported. Look up ODI 11351704 at NHTSA ↗

ACC ON, TRAVELING 75MPH ON IH-10 E; CAR TWO LENGTHS IN FRONT OF ME, IN RH LANE, PULLS OFF ONTO EXIT RAMP, MY CAR SLAMS ON THE BRAKES AND BRINGS MY CAR DOWN TO 45MPH, IF THERE HAD BEEN SOMEONE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT. SAME HI-WAY, CAR 1/2 CAR LENGTH IN FRONT ON MY LEFT. WE GO AROUND A SLOPING CURVE TO THE RIGHT, MY CAR AGAIN SLAMS ON THE BRAKES, AND I HAD TO JUMP ON MY GAS PEDDLE, AS THERE WAS A CAR BEHIND ME THIS TIME. COMPLAINED TO MY SERVICE MANAGER AND WAS TOLD THIS WAS NORMAL! NOPE, NOTHING NORMAL ABOUT THIS SITUATIO…

Owner-reported narrative. 265 miles reported. Look up ODI 11361385 at NHTSA ↗

DRIVING ALONE ON ROAD DOING 30 MPH THE CAR SLAMMED ON THE BRAKES AND SLOWED TO ABOUT 20 MPH WHILE FLASHING "BRAKE" IN INSTRUMENT CLUSTER. NO OTHER CARS ON THIS ROAD AT THE TIME. THERE WERE SHADOWS ACROSS THE ROAD FROM SUN AND TREES. SINCE I ALWAYS DRIVE THE SPEED LIMIT, IF THERE IS SOMEONE FOLLOWING ME, THEY ARE USUALLY RIGHT ON MY TAIL. I DON'T WANT TO BE SHOT FOR "BRAKE CHECKING" SOME REDNECK IN A PICKUP WHEN IT ISN'T EVEN ME DOING THE BRAKING. NHTSA ISN'T DOING IT'S JOB BY ALLOWING THIS ISSUE TO CONTINUE.

Owner-reported narrative. 5,500 miles reported. Look up ODI 11374922 at NHTSA ↗

VERY OCCASIONALLY THE CAR COLLISION AVOIDANCE SYSTEMS KICKS IN ERRATICALLY. THE CAR BRAKES AUTOMATICALLY TO REDUCE SPEED SUBSTANTIALLY. THIS CAN BE VERY DANGEROUS BECAUSE SOMEONE MIGHT HIT FROM THE BACK. THIS HAS HAPPENED TO ME ON CITY STREETS AS WELL AS THE HIGHWAY. I THINK IT MIGHT BE DUE TO THE COLLISON SENSOR MISSCLASSIFYING SIGNBOARDS OR OVERHEAD BRIDGES AS HUMANS OR CARS

Owner-reported narrative. 41,000 miles reported. Look up ODI 11383112 at NHTSA ↗

~TL-THE CONTACT OWNS A 2020 HONDA INSIGHT. THE CONTACT STATED THAT WHEN ACCELERATE TO GO UP A SMALL HILL, THE VEHICLE FAILED TO ACCELERATED. THE CONTACT STATED THAT THE VEHICLE STAY STOCK AT 40 MPH, THE CONTACT ALSO STATED THAT THE SPEEDOMETER BOUNCING UP AND DOWN 42-20 MPH, THE CONTACT STATED THAT THE VEHICLE TAKE 15 MINUTES TO GO UP ONE SPEEDOMETER. THE CONTACT CALLED HONDA OF HACKETTSTOWN, 48 US-46, HACKETTSTOWN, NJ 07840, AND INFORMED THEM OF THE FAILURE, THE DEALER INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED ON ANO…

Owner-reported narrative. Look up ODI 11383531 at NHTSA ↗

WHEN PUTTING THE CAR IN REVERSE, THE CAR IS MAKING VERY LOUD 'DONG DONG DONG' NOISE. THIS ISSUE ALSO OCCURS WHEN THE CAR IS IN IDLE (STOP FOR THE TRAFFIC LIGHT). I AM NOT SURE IF THE NOISE IS FROM THE HYBRID SYSTEM, BUT THE NOISE MAKE ONE'S EARS VERY UNCOMFORTABLE.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11385705 at NHTSA ↗

TL* THE CONTACT OWNS A 2020 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING). THE CONTACT STATED WHILE APPROACHING THE VEHICLE ON 3/1/2021, SHE NOTICED SOMEONE SLEEPING INSIDE THE VEHICLE. THE CONTACT STATED WHILE CALLING THE POLICE DEPARTMENT, THE PERSON GOT AWAY. A POLICE REPORT WAS FILED. THE CONTACT STATED HER ANTI-THEFT ALERT FAILED. THE CONTACT ASSOCIATED THE FAILURE WITH THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN…

Owner-reported narrative. 3,126 miles reported. Look up ODI 11398680 at NHTSA ↗

Reported: 2020-05-28 (May 28, 2020)

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.

Reported: 2020-12-10 (December 10, 2020)

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

Consequence: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

Remedy: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

Reported: 2020-12-17 (December 17, 2020)

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Reported: 2021-03-25 (March 25, 2021)

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Reported: 2023-12-18 (December 18, 2023)

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Reported: 2026-05-21 (May 21, 2026)

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.