2020 Heartland TRAIL RUNNER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 1 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems | 1 |
Equipment:Recreational Vehicle/Trailer: 1; Equipment:Recreational Vehicle/Trailer:Lpg Systems: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
2021: 1
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11443585 · 2021-12-13 (December 13, 2021)
2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
Owner-reported narrative. Look up ODI 11443585 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V275000 · Equipment:Mechanical:Carrier/Rack
Reported: 2020-05-14 (May 14, 2020)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.
Consequence: If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021)
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗