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U.S. public vehicle records

Heartland TRAIL RUNNER recalls by model year

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

16 distinct recall campaigns

2,008 mi median reported failure mileage

Scope: 2007 to 2024 model years. Data snapshot: . 2 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
1
2011
4
2012
1
2013
1
2014
1
2015
1
2016
1
2018
2
2019
4
2020
2
2021
2
2022
3
2023
2
2024
1
Recall campaigns data
CategoryCount
20101
20114
20121
20131
20141
20151
20161
20182
20194
20202
20212
20223
20232
20241

2010: 1; 2011: 4; 2012: 1; 2013: 1; 2014: 1; 2015: 1; 2016: 1; 2018: 2; 2019: 4; 2020: 2; 2021: 2; 2022: 3; 2023: 2; 2024: 1

Year-by-year records

Heartland TRAIL RUNNER model-year comparison
Model yearComplaintsRecallsChange in recalls
200701Not available
201011Not available
201104+3
201201-3
2013010
2014010
2015010
2016010
201802Not available
201944+2
202012-2
2021020
202223+1
202302-1
202401-1

Recall history

16 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V380000 · Equipment:Recreational Vehicle/Trailer

Reported: 2008-08-01 (August 1, 2008) · Model years: 2007

HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.

NHTSA campaign record ↗
10V124000 · Equipment:Other:Labels

Reported: 2010-03-30 (March 30, 2010) · Model years: 2010, 2011

HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS.

Consequence: TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT PARTS@HEARTLANDRVS.COM, OR BY PHONE AT 1-877-262-8032.

NHTSA campaign record ↗
10V607000 · Wheels

Reported: 2010-12-01 (December 1, 2010) · Model years: 2011

HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

Consequence: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Remedy: HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.

NHTSA campaign record ↗
15V482000 · Equipment:Other:Labels

Reported: 2015-07-30 (July 30, 2015) · Model years: 2011, 2012, 2013, 2014, 2015, 2016

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

NHTSA campaign record ↗
17V750000 · Equipment

Reported: 2017-11-22 (November 22, 2017) · Model years: 2011

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

NHTSA campaign record ↗
17V689000 · Service Brakes, Electric

Reported: 2017-11-01 (November 1, 2017) · Model years: 2018

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Prowler and Trail Runner recreational trailers. The wires for the electric brakes may get caught in the spring hangers during axle movement, possibly resulting in the wires being severed.

Consequence: A severed brake wire would reduce braking capability, increasing the risk of a crash.

Remedy: Heartland has notified owners, and dealers will clamp the wires out of the area of the spring hanger and shackle, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.36.

NHTSA campaign record ↗
21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems

Reported: 2021-06-04 (June 4, 2021) · Model years: 2018, 2019, 2020, 2021

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗
18V634000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2018-09-21 (September 21, 2018) · Model years: 2019

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Remedy: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

NHTSA campaign record ↗
19V041000 · Tires

Reported: 2019-01-17 (January 17, 2019) · Model years: 2019

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.

Consequence: Tires with an insufficient Load Range may fail, increasing the risk of crash.

Remedy: Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.46.

NHTSA campaign record ↗
19V043000 · Equipment:Other:Labels

Reported: 2019-01-18 (January 18, 2019) · Model years: 2019

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.

Remedy: Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.45.

NHTSA campaign record ↗
20V275000 · Equipment:Mechanical:Carrier/Rack

Reported: 2020-05-14 (May 14, 2020) · Model years: 2020

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

Consequence: If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

Remedy: Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗
21V453000 · Equipment:Appliance:Oven/Stove/Cooktop | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

Reported: 2021-06-17 (June 17, 2021) · Model years: 2021

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Consequence: A gas leak can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗
22V170000 · Equipment:Recreational Vehicle/Trailer | Electrical System

Reported: 2022-03-21 (March 21, 2022) · Model years: 2022

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Lithium, Prowler, and Trail Runner travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Consequence: Loose wiring can cause an electrical arc or short, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed April 27, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗
22V432000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

Reported: 2022-06-17 (June 17, 2022) · Model years: 2022

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

NHTSA campaign record ↗
22V591000 · Equipment:Recreational Vehicle/Trailer

Reported: 2022-08-08 (August 8, 2022) · Model years: 2022, 2023

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗
24V236000 · Equipment:Appliance:Oven/Stove/Cooktop

Reported: 2024-03-27 (March 27, 2024) · Model years: 2023, 2024

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Consequence: A circuit board that overheats increases the risk of a fire.

Remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

NHTSA campaign record ↗