2022 Heartland SUNDANCE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2022 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
2023: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11523615 · 2023-05-24 (May 24, 2023)
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
Owner-reported narrative. Look up ODI 11523615 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V994000 · Equipment:Other:Labels
Reported: 2021-12-20 (December 20, 2021)
Heartland Recreation Vehicles, LLC (Heartland) is recalling certain 2022 Sundance travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."
Consequence: Incorrect tire information can allow for incorrect replacement tires, which can affect towing, increasing the risk of a crash.
Remedy: Heartland will mail replacement certification labels to owners, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is RC000156.
NHTSA campaign record ↗22V305000 · Electrical System
Reported: 2022-05-06 (May 6, 2022)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Sundance trailers. The 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that may cause electrical arcing.
Consequence: Electrical arcing between the exposed studs and nearby aluminum ducting can increase the risk of fire and injury.
Remedy: Dealers will inspect the 12-volt mini breaker for the slide-out, and install a cover if necessary, free of charge. Owner notification letters were mailed June 21, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗22V432000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2022-06-17 (June 17, 2022)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
NHTSA campaign record ↗22V591000 · Equipment:Recreational Vehicle/Trailer
Reported: 2022-08-08 (August 8, 2022)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗