2023 Grand Design REFLECTION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
200 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer | 3 |
| Structure | 2 |
| Equipment:Mechanical:Accessory Scissor/Screw/Bottle Jack/Lift:Stand | 1 |
| Equipment:Recreational Vehicle/Trailer | 1 |
| Structure:Body | 1 |
| Suspension | 1 |
| Unknown Or Other | 1 |
Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer: 3; Structure: 2; Equipment:Mechanical:Accessory Scissor/Screw/Bottle Jack/Lift:Stand: 1; Equipment:Recreational Vehicle/Trailer: 1; Structure:Body: 1; Suspension: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 2 |
2023: 2; 2024: 2
Pattern summary
Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11557399 · 2023-11-29 (November 29, 2023)
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11557399 at NHTSA ↗
Owner report 11558983 · 2023-12-07 (December 7, 2023)
The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assista…
Owner-reported narrative. 200 miles reported. Look up ODI 11558983 at NHTSA ↗
Owner report 11574468 · 2024-02-28 (February 28, 2024)
The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11574468 at NHTSA ↗
Owner report 11630383 · 2024-12-12 (December 12, 2024)
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
Owner-reported narrative. Look up ODI 11630383 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V603000 · Equipment:Recreational Vehicle/Trailer | Structure:Body
Reported: 2022-08-09 (August 9, 2022)
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
NHTSA campaign record ↗23V455000 · Suspension:Multiple Axle
Reported: 2023-06-29 (June 29, 2023)
Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum and Reflection travel trailers, equipped with certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.
Consequence: A detached wheel increases the risk of a crash.
Remedy: Dealers will inspect and repair, or replace the grease fittings, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910038.
NHTSA campaign record ↗