2021 Grand Design REFLECTION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
1 distinct recall campaigns
1,600 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 7 of 21 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 19.0% |
| Electrical and battery issues | 3 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 7 |
| Unknown Or Other | 7 |
| Structure:Body | 5 |
| Suspension | 4 |
| Service Brakes | 3 |
| Electrical System | 1 |
| Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer | 1 |
| Equipment:Other:Owners/Service/Other Manual | 1 |
Structure: 7; Unknown Or Other: 7; Structure:Body: 5; Suspension: 4; Service Brakes: 3; Electrical System: 1; Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer: 1; Equipment:Other:Owners/Service/Other Manual: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 20 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
| 2024 | 5 |
| 2025 | 9 |
2020: 1; 2021: 3; 2022: 3; 2024: 5; 2025: 9
Pattern summary
Structure leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11361817 · 2020-10-06 (October 6, 2020)
2021 GRAND DESIGN REFLECTION 29RS. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES MANUAL. *LD THE CONSUMER STATED THE OWNER'S MANUAL NEEDS TO BE REVISED IN REFERENCE TO CHANGING THE VEHICLE'S TIRES. THE CONSUMER BELIEVED THE INFORMATION DID NOT REFLECT WHAT ACTIONS IT ACTUALLY WOULD TAKE TO CHANGE A TIRE ON THE VEHICLE. *JS
Owner-reported narrative. Look up ODI 11361817 at NHTSA ↗
Owner report 11419770 · 2021-06-05 (June 5, 2021)
The electric brakes on our brand new 2021 Grand Design Reflection 303RLS periodically go out. We get a warning through the brake controller that the trailer is disconnected or to "check trailer brake wiring." The warning will go away and the electric brakes will work again, only to have the problem return with the complete loss of trailer brakes. This problem occurred on our very first outing with the new 5th wheel trailer. We have contacted Grand Design customer service through telephone and email, but have received no response. We have s…
Owner-reported narrative. Look up ODI 11419770 at NHTSA ↗
Owner report 11419813 · 2021-06-06 (June 6, 2021)
We have taken two trips with trailer and (Tow vehicle - 2021 Ram 2500). First trip in April 2021 of about 150 miles round trip no problems were encountered. Second trip in May 2021 with a round trip of 380 miles we had repeated instances of "Check Trailer Brake Wiring" and "trailer disconnected" appear on dash. These warnings would disappear after a few moments. When safe to do so after first instance (and the warning was off) I pulled off the road and checked connection and trailer brakes by engaging the emergency trailer brake switch and try…
Owner-reported narrative. Look up ODI 11419813 at NHTSA ↗
Owner report 11421248 · 2021-06-17 (June 17, 2021)
Improper routing of 110v wiring on RV Gas/Electric Refrigerator circuit wiring leads to wire contacting the refrigerator "chimney" (boiler flue) which over time burns through the wire insulation cover and results in "live wire" to metal contact and can lead to FIRE! Grand Design RV is aware of this issue! One customer had a fire as a result of this poor installation practice and posted the info on Facebook, stating Grand Design, a Fire Inspector for the Insurance Company and an agent for Norcold Refrigerator determined the cause of the fire a…
Owner-reported narrative. Look up ODI 11421248 at NHTSA ↗
Owner report 11451734 · 2022-02-13 (February 13, 2022)
While parked in an RV park I discovered that the right rear spring hanger on my fifth wheel RV had fractured and separated immediately adjacent to a weld line. I am unaware of any incident that can explain this damage, although I did hear a clunk while auto leveling the vehicle at our campsite. (Auto leveling is computer controlled and is a routine operation.) Inspection of the intact left rear spring hanger reveals what appears to be a small crack that may be the beginning of a similar problem on that side. An undetected failed spring hang…
Owner-reported narrative. Look up ODI 11451734 at NHTSA ↗
Owner report 11474864 · 2022-07-20 (July 20, 2022)
The contact owns a 2021 Grand Design Reflection RV. The contact stated that the structural slide seized and was inoperable. The RV was taken to the dealer where it was diagnosed with a faulty camber. The mechanics and the manufacturer's technicians performed numerous repairs by welding the frame; however, the failure recurred. The RV was then taken to the manufacturer's factory where the technicians added structural steel to strengthen the frame and replaced the front and rear axles; however, after the repair, the front cap was leaking water an…
Owner-reported narrative. 1,600 miles reported. Look up ODI 11474864 at NHTSA ↗
Owner report 11481658 · 2022-08-28 (August 28, 2022)
one brake shoe pad came completely off the mount plate, so no effective braking on that wheel
Owner-reported narrative. Look up ODI 11481658 at NHTSA ↗
Owner report 11624115 · 2024-11-07 (November 7, 2024)
Cracks in the frame of RV above the spring-shackle hangers. Did have them repaired, but it should not have happined
Owner-reported narrative. Look up ODI 11624115 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V038000 · Equipment:Appliance:Refrigerator
Reported: 2022-01-28 (January 28, 2022)
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence: An electrical arc increases the risk of a fire.
Remedy: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
NHTSA campaign record ↗