2020 Gmc SIERRA 2500: complaints, problems and recalls

TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, [phone removed]). THE DEALER DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER DIAGNOSED THE VEHICLE AGAIN AND STATED THAT THE WHEEL HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT…

Owner-reported narrative. 571 miles reported. Look up ODI 11282649 at NHTSA ↗

TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED SMOKE ENTERING THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT COASTED TO THE SIDE OF THE ROAD, EXITED THE VEHICLE SAFELY WITH HIS PASSENGER, UPON OPENING THE HOOD NOTICED THAT THE WHOLE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED BUT WAS UNABLE TO EXTINGUISH THE FLAMES AS THEY ALLOWED THE VEHICLE TO BURN UNTIL THE FIRE SELF EXTINGUISHED. THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE …

Owner-reported narrative. 2,800 miles reported. Look up ODI 11325262 at NHTSA ↗

THE FRONT PARK ASSIST SENSORS ON THIS TRUCK DO NOT OPERATE AS INTENDED, OR AS ON PRIOR YEARS OR AS ON OTHER VEHICLES. THE SENSORS DID NOT PICK UP PARKING BOLLARDS IN FRONT OF A CONVENIENCE STORE AND RESULTED IN A MINOR DING THAT COST OVER $1300 TO REPAIR. WHEN BUMPER WAS REPAIRED THE SERVICE PERSON SAID SENSORS WERE FIXED, YET, TO HIS SURPRISE, WE WERE ABLE TO INCH UP TO A CAR DIRECTLY INTERSECTING THE FRONT OF THE CAR AND IT DID NOT PICK IT UP. I DID A SIMILAR TEST WITH A BRAND NEW/UNSOLD VEHICLE ON DEALER LOT IND IT FAILED TO SENSE THE …

Owner-reported narrative. 4,500 miles reported. Look up ODI 11330146 at NHTSA ↗

PART #19419266 TONNEAU WAS INSTALLED 07/16/2020 AND LEAKS TERRIBLE IN THE RAIN

Owner-reported narrative. Look up ODI 11342047 at NHTSA ↗

2020 GMC SIERRA DENALI DURAMAX 3000 MILES TRIED TURNING ON TRUCK THIS MORNING TO GO TO WORK AND WOULD NOT EVEN CRANK IT IS A PUSH START OPTION HAVE NO CLUE ON HOW IM GOING TO TAKE IT TO THE DEALERSHIP IF I CANT GET IT OF PARK INTO NEUTRAL FOR A TOW TRUCK AT LEAST ! TRUCK DOES NOT CRANK IT THROWS ME A TON OF MESSAGES STABILITY TRAK DSC ABS POWER REDUCED 4WD CHECK TRAILER LIGHTS. BUNCH OF MESSAGES I TOOK VIDEO OF IT AND SO TRUCK DOESN'T EVEN TRY TO START. I TOOK A VIDEO OR THE PROBLEM

Owner-reported narrative. Look up ODI 11360146 at NHTSA ↗

TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AND TOWING A TRAILER, SHE DISCOVERED THAT THE BRAKES WERE OVERHEATING. THERE WAS A STRONG BURNING HOT ODOR COMING FROM THE BRAKES. THE CONTACT PULLED OVER AND DISCOVERED ALL FOUR BRAKE ROTORS WERE EXTREMELY HOT. THE CONTACT DROVE AND DROPPED OFF THE TRAILER. THE CONTACT DROVE 20 MPH AND DOWN SHIFTED TO CONTROL THE SPEED TO GET BACK HOME. THE DEALER DAVE ARBOGAST BUICK-GMC (3540 S CO ROAD 25A, TROY, OH 45373, [phone removed]) STATED THAT INCORRECT BRAKE PADS WERE …

Owner-reported narrative. 500 miles reported. Look up ODI 11360930 at NHTSA ↗

MY BRAKES ARE SQUEAKING VERY LOUDLY THEY HAVE BEEN SINCE AUGUST. I WAS DRIVING DOWN THE ROAD ON US1 AND PREPARED TO STOP TO MAKE A TURN AND MY TRUCK WOULD NOT STOP. I WAS MAKING A RIGHT TURN AND ENDED UP IN THE OTHER LANE OF ONCOMING TRAFFIC SIDEWAYS BECAUSE I TRIED TO TURN MY TRUCK TO SLOW IT DOWN. I COMPLAINED ABOUT MY BRAKES SEVERAL TIMES TO THE DEALERSHIP THEY ORDERED ME NEW BRAKES WITHOUT EVEN LOOKING AT MY VEHICLE AROUND AUGUST 8TH. WE ARE NOW AT THE LAST TWO DAYS OF SEPTEMBER AND THEY STILL DO NOT KNOW WHEN THE BRAKES WILL COME IN. THIS …

Owner-reported narrative. 5,000 miles reported. Look up ODI 11361606 at NHTSA ↗

AS I WAS DRIVING HOME MY CHECK ENGINE LIGHT CAME ON AND ALL OF MY LIGHTS WENT OUT. I HAD NO TAIL LIGHTS AND THE RADIO STARTED SAYING NO SIGNAL DETECTED. THE DASH SCREEN WAS SAYING SERVICE KEYLESS ENTRY SYSTEM. AND I HAD NO RUNNING LIGHTS BUT MY HEADLIGHTS. PRETTY SCARY THINKING NO ONE COULD SEE ME AS THEY WERE DRIVING BEHIND ME AT A HIGH RATE OF SPEED. MY TRUCK ONLY HAS 200 MILES ON IT SO THIS IS REALLY SCARY TO BE HAVING ISSUES SO EARLY IN THE OWNERSHIP OF THIS TRUCK. I'VE ALWAYS HAD FORDS BUT THIS TRUCK CAUGHT MY EYE AND I STEPPED OUT OF MY …

Owner-reported narrative. 212 miles reported. Look up ODI 11362480 at NHTSA ↗

Reported: 2019-11-14 (November 14, 2019)

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Consequence: A vehicle fire could result if materials ignite inside the vehicle.

Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

Reported: 2020-03-12 (March 12, 2020)

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Reported: 2020-06-04 (June 4, 2020)

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Reported: 2020-07-30 (July 30, 2020)

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Reported: 2020-12-17 (December 17, 2020)

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Reported: 2021-07-29 (July 29, 2021)

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

Reported: 2024-02-01 (February 1, 2024)

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Reported: 2024-10-24 (October 24, 2024)

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Reported: 2026-02-12 (February 12, 2026)

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Consequence: Rear wheel lock up increases the risk of a crash.

Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.