2014 Gmc SIERRA 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
2 distinct recall campaigns
39,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 7 of 30 complaints (23.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 4 | 13.3% |
| Steering behavior | 4 | 13.3% |
| Fuel system concerns | 3 | 10.0% |
| Braking behavior | 2 | 6.7% |
| Engine operation | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 7 |
| Air Bags | 6 |
| Steering | 6 |
| Electrical System | 4 |
| Engine | 3 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
| Electronic Stability Control (Esc) | 2 |
Unknown Or Other: 7; Air Bags: 6; Steering: 6; Electrical System: 4; Engine: 3; Fuel/Propulsion System: 3; Power Train: 3; Electronic Stability Control (Esc): 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 6; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 3; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 6 |
| 2017 | 7 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 5 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
2014: 1; 2015: 1; 2016: 6; 2017: 7; 2018: 2; 2019: 2; 2020: 5; 2022: 3; 2023: 2; 2024: 1
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10569358 · 2014-03-14 (March 14, 2014)
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE UNIVERSAL JOINT HAD FAILED AND RIPPED OUT THE DRIVE LINE. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILUR…
Owner-reported narrative. 1,900 miles reported. Look up ODI 10569358 at NHTSA ↗
Owner report 10810758 · 2015-12-16 (December 16, 2015)
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.
Owner-reported narrative. 5,000 miles reported. Look up ODI 10810758 at NHTSA ↗
Owner report 10824723 · 2016-02-07 (February 7, 2016)
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10824723 at NHTSA ↗
Owner report 10826039 · 2016-02-14 (February 14, 2016)
POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOWED TO A GMC DEALER FOR SERVICE (POWER STEERING PUMP REPLACED). LEADING UP TO FAILURE, A FEW TIMES THE TRUCK WOULD BE DIFFICULT TO TURN BUT IT WOULD LAST ONLY A FEW SECONDS. AFTER HAVING IT REPLACED IT AGAIN HAPPENED …
Owner-reported narrative. 31,370 miles reported. Look up ODI 10826039 at NHTSA ↗
Owner report 10870438 · 2016-05-23 (May 23, 2016)
I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT THE HEADLIGHTS IN MY 2014 SIERRA BE REPLACED WITH THE 2016 HEADLIGHTS. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER IS WILLING TO CHANGE THE BULBS IN THE LAMP BUT NOT REPLACE THE LAMP…
Owner-reported narrative. 10 miles reported. Look up ODI 10870438 at NHTSA ↗
Owner report 10876988 · 2016-06-27 (June 27, 2016)
MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.
Owner-reported narrative. 39,000 miles reported. Look up ODI 10876988 at NHTSA ↗
Owner report 10881436 · 2016-06-29 (June 29, 2016)
WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PRO…
Owner-reported narrative. 25,000 miles reported. Look up ODI 10881436 at NHTSA ↗
Owner report 10896407 · 2016-08-16 (August 16, 2016)
THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.
Owner-reported narrative. 51,000 miles reported. Look up ODI 10896407 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V267000 · Equipment
Reported: 2018-04-26 (April 26, 2018)
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
NHTSA campaign record ↗21V054000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2021-02-05 (February 5, 2021)
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA campaign record ↗