2023 Gmc ACADIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
42 owner complaints analyzed
4 distinct recall campaigns
22,375 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 12 of 42 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 12 | 28.6% |
| Braking behavior | 7 | 16.7% |
| Electrical and battery issues | 5 | 11.9% |
| Engine operation | 3 | 7.1% |
| Fuel system concerns | 3 | 7.1% |
| Steering behavior | 2 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 12 |
| Power Train | 12 |
| Electrical System | 8 |
| Unknown Or Other | 8 |
| Steering | 3 |
| Air Bags | 2 |
| Fuel/Propulsion System | 2 |
| Seat Belts | 2 |
Engine: 12; Power Train: 12; Electrical System: 8; Unknown Or Other: 8; Steering: 3; Air Bags: 2; Fuel/Propulsion System: 2; Seat Belts: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 13 |
| 2025 | 9 |
| 2026 | 14 |
2022: 1; 2023: 5; 2024: 13; 2025: 9; 2026: 14
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 12 complaint narratives. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11494274 · 2022-11-19 (November 19, 2022)
Purchased Vehicle Oct.21 2022. In first week, vehicle left my wife stranded twice, and myself once. When error occurs, vehicle goes into limp home mode and cluster illuminates all lights, says serivce brakes, transmission, engine, fuel tank reads "E" (when is was just full), PRNDL buttons are flashing and will not allow park, does not respond to throttle inputs... only way to be not stranded as the vehicle will not restart is to disconnect battery or wait 15-20 minutes as the vehicle seems to incorrectly "heal" its errors and allow the engin…
Owner-reported narrative. Look up ODI 11494274 at NHTSA ↗
Owner report 11504737 · 2023-01-31 (January 31, 2023)
The contact owns a 2023 GMC Acadia. The contact stated upon driving from a complete stop, the vehicle stalled inadvertently. The vehicle then accelerated independently. The contact depressed the brake pedal, but the vehicle hesitated to respond. The contact was able to regain control of the vehicle and drove to her nearby workplace. The check engine warning light was illuminated. The contact stated that dealer personnel then drove the vehicle to their location for diagnostic tests. The dealer diagnosed that the solenoid switch needed to be repl…
Owner-reported narrative. 6,514 miles reported. Look up ODI 11504737 at NHTSA ↗
Owner report 11521410 · 2023-05-10 (May 10, 2023)
The contact owns a 2023 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11521410 at NHTSA ↗
Owner report 11526947 · 2023-06-14 (June 14, 2023)
The contact’s daughter owned a 2023 GMC Acadia. The contact stated the seats were previously repaired at the local dealer. The contact stated that while the vehicle was parked unattended, the vehicle caught fire. The fire had extinguished on its own. There were no reported injuries, air bag deployment or police reports filed. The contact called the local dealer who referred her to the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company informed her the failure was due to the e…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11526947 at NHTSA ↗
Owner report 11548177 · 2023-10-04 (October 4, 2023)
Shortly after leasing the vehicle in December of 2022 I noticed the transmission would slip when accelerating. It also jumps when down shifting as I'm slowing down - as well as after place the car into drive. I did bring the vehicle back to GMC in early 2023 explaining the aforementioned. I was told that there was too much transmission fluid which was the causing the issues I was experiencing. They reduced the fluid levels and sent me on my way. Unfortunately their assessment and solution did not remedy the problem. I intend to bring the vehic…
Owner-reported narrative. Look up ODI 11548177 at NHTSA ↗
Owner report 11561900 · 2023-12-26 (December 26, 2023)
The contact owns a 2023 GMC Acadia. The contact stated that after his wife had driven the vehicle approximately 75-80 MPH on the highway, and was attempting to turn into the driveway, the vehicle inadvertently shut off. A message indicating a transmission failure and other unknown warning lights were illuminated. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer however, the cause of the failure could not be duplicated. The contact stated that the vehicle had been at the dealer for four months. The manufa…
Owner-reported narrative. 6,250 miles reported. Look up ODI 11561900 at NHTSA ↗
Owner report 11574065 · 2024-02-26 (February 26, 2024)
The contact owns a 2023 GMC Acadia. The contact stated that while the vehicle was in park, the brake was released, and the vehicle lunged forward and collided with a Rental Movie machine coming to a stop at a building. No safety features were activated. The air bags were deployed. The contact sustained leg, hand, stomach, breast, and chest injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was appr…
Owner-reported narrative. 20,000 miles reported. Look up ODI 11574065 at NHTSA ↗
Owner report 11584011 · 2024-04-19 (April 19, 2024)
When approaching on coming traffic with bright light on high beam, my car will not change from high beam to low beam , nor can I manually. change. also Right mirror has indicator of on coming traffic approaching comes on for no reason
Owner-reported narrative. Look up ODI 11584011 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V708000 · Equipment:Other:Labels
Reported: 2022-09-22 (September 22, 2022)
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
NHTSA campaign record ↗23V043000 · Power Train:Driveline:Driveshaft
Reported: 2023-02-02 (February 2, 2023)
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Consequence: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
NHTSA campaign record ↗23V172000 · Power Train:Automatic Transmission
Reported: 2023-03-16 (March 16, 2023)
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
NHTSA campaign record ↗23V681000 · Visibility:Windshield
Reported: 2023-10-12 (October 12, 2023)
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Consequence: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
NHTSA campaign record ↗