2020 Gmc ACADIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
99 owner complaints analyzed
6 distinct recall campaigns
9,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 27 of 99 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 25 | 25.3% |
| Transmission and shifting | 16 | 16.2% |
| Braking behavior | 13 | 13.1% |
| Electrical and battery issues | 9 | 9.1% |
| Engine operation | 7 | 7.1% |
| Fuel system concerns | 4 | 4.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 27 |
| Engine | 26 |
| Power Train | 20 |
| Steering | 18 |
| Unknown Or Other | 14 |
| Fuel/Propulsion System | 9 |
| Service Brakes | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 6 |
Electrical System: 27; Engine: 26; Power Train: 20; Steering: 18; Unknown Or Other: 14; Fuel/Propulsion System: 9; Service Brakes: 7; Forward Collision Avoidance: Automatic Emergency Braking: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 14 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 14; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (14). 77 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 8 |
| 2021 | 8 |
| 2022 | 10 |
| 2023 | 11 |
| 2024 | 11 |
| 2025 | 22 |
| 2026 | 27 |
2019: 2; 2020: 8; 2021: 8; 2022: 10; 2023: 11; 2024: 11; 2025: 22; 2026: 27
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 25 complaint narratives. Transmission and shifting appears in 16 complaint narratives. Braking behavior appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11282398 · 2019-11-26 (November 26, 2019)
RECENTLY PURCHASED A 2020 ACADIA DENALI. WHEN PARKING AT ANY INCLINE THE PARKING BRAKE AUTOMATICALLY TURNS ON. DEALER IS NOT SURE WHY, BUT NO WHERE IN THE MANUAL DOES IT STATE THIS IS NORMAL. TO DISENGAGE BRAKE VEHICLE HAS TO BE PUT IN GEAR WITH FOOT ON BRAKE TO TURN OFF. THE PARKING BRAKE SHOULD TURN OFF WHEN VEHICLE IS IN PARK WITH FOOT ON BRAKE BUT IT DOES NOT. DEALER IS UNSURE OF ISSUE AND HAS AN OPEN CASE WITH GMC TO INVESTIGATE.
Owner-reported narrative. 20 miles reported. Look up ODI 11282398 at NHTSA ↗
Owner report 11282399 · 2019-11-26 (November 26, 2019)
TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY "SD CARD REMOVED" ALONG WITH VARIOUS OTHER ERROR MESSAGES. DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO. RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT UP. DEALER IS REPLACING RADIO AGAIN, BUT UNSURE IF THIS WILL FIX THE ISSUE. THE VEHICLE DOES NOT WORK AS INTENDED AS WHEN YOU PRESS THE NAV BUTTON VARIOUS ERROR MESSAGES POP UP AND NAVIGATION DOES NOT WORK.
Owner-reported narrative. 100 miles reported. Look up ODI 11282399 at NHTSA ↗
Owner report 11297709 · 2020-01-07 (January 7, 2020)
PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOME, I HEARD A WHISTLING/HUMMING NOISE COMING FROM THE EXTERIOR AT ABOUT 30 MPH. AS I ENTERED THE HIGHWAY AND TRAVELING AT 65 MPH, THE NOISE WAS DEAFENING AND THE VEHICLE DID NOT HANDLE VERY WELL, VIBRATION IN THE STEERING. I IMMEDIATELY RETURNED TO THE DEALER AND DETERMINED THE NOISE WAS FR…
Owner-reported narrative. 35 miles reported. Look up ODI 11297709 at NHTSA ↗
Owner report 11302521 · 2020-01-28 (January 28, 2020)
DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWNED CAR FOR ALMOST 3 WEEKS CANT BELIEVE THERE WAS NO INDICATION FUEL WAS APPARENTLY THAT LOW. 60 MILES TO EMPTY SHOULD HAVE BEEN ABLE TO FINISH THE 2 MILES I HAD ON MY DRIVE TO WORK AND TO GET GAS.
Owner-reported narrative. 1,118 miles reported. Look up ODI 11302521 at NHTSA ↗
Owner report 11315892 · 2020-03-03 (March 3, 2020)
TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, [phone removed]) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTAN…
Owner-reported narrative. 6,276 miles reported. Look up ODI 11315892 at NHTSA ↗
Owner report 11324506 · 2020-05-14 (May 14, 2020)
WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWAY WHICH IS A SLIGHT INCLINE, AND ONTO A HIGHWAY. THE CAUSE IS UNKNOWN. *TR
Owner-reported narrative. 1,100 miles reported. Look up ODI 11324506 at NHTSA ↗
Owner report 11339516 · 2020-07-15 (July 15, 2020)
SQUEAKING NOISE FROM THE FRONT END DRIVER SIDE JUST APPEARED WHILE DRIVING. DRIVER SEATBELT WILL NOT LATCH ON THE FIRST COUPLE OF TRIES.
Owner-reported narrative. 1,600 miles reported. Look up ODI 11339516 at NHTSA ↗
Owner report 11343838 · 2020-08-07 (August 7, 2020)
WHILE IN MOTION- BLIND SPOT SENSORS TURN ON WHEN THEY SHOULD NOT AND VICE VERSA. TRACTION CONTROL HAS FAILED MULTIPLE TIMES WHILE DRIVING. PREDICTIVE BRAKING HAS ACTIVATED IMPROPERLY MULTIPLE TIMES WHILE DRIVING. CAMERAS WENT OUT AND THEN BATTERY COMPLETELY DIED. WAS TOLD FIXING BATTERY WOULD FIX VEHICLE. THIS HAS PROVEN TO BE UNTRUE. VEHICLE IS CURRENTLY IN FOR SERVICE FOR THIRD TIME. REMAINS UNDER WARRANTY, AS I HAVE HAD IT THREE MONTHS. MOST RECENT DATE HAS BEEN USED BUT I'VE HAD PROBLEMS SINCE LITERALLY THE FIRST FULL DAY I HAVE HAD IT.
Owner-reported narrative. 3,300 miles reported. Look up ODI 11343838 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V446000 · Air Bags:Side/Window:Curtain:Inflator
Reported: 2020-07-30 (July 30, 2020)
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
NHTSA campaign record ↗20V639000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-10-15 (October 15, 2020)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
NHTSA campaign record ↗20V668000 · Power Train:Automatic Transmission
Reported: 2020-10-29 (October 29, 2020)
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
NHTSA campaign record ↗20V684000 · Tires
Reported: 2020-11-05 (November 5, 2020)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
NHTSA campaign record ↗21V115000 · Tires
Reported: 2021-02-25 (February 25, 2021)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
NHTSA campaign record ↗22V709000 · Back Over Prevention: Sensing System: Camera
Reported: 2022-09-22 (September 22, 2022)
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
NHTSA campaign record ↗