1999 Georgie Boy LANDAU: complaints, problems and recalls

TL*THE CONTACT OWNS A 1999 FORD GEORGIE BOY LANDOLL (NA). THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL AND SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER INFORMED HER THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008 TO HAVE THE SPEED CONTROL DISCONNECTED. THE VEHICLE IS NOT BEING DRIVEN AND HAS NOT CAUGHT FIRE. SHE CALLED THE DEALER IN MID-JANUARY AND THEY STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE AND REFERRED HER TO THE MANUFACTURER…

Owner-reported narrative. Look up ODI 10217015 at NHTSA ↗

1999 LANDAU WITH A CRUISE CONTROL RECALL. CONSUMER STATED THAT THEY CALLED THE DEALER AND THEY WERE TOLD THAT THE PARTS WOULD NOT BE IN UNTIL JANUARY OF 2008. CONSUMER CALLED BACK AND WAS TOLD PARTS WOULDN'T BE IN UNTIL APRIL OR MAY OF 2008. *KB

Owner-reported narrative. Look up ODI 10219435 at NHTSA ↗

THE MOTORHOME EXPERIENCED EXCESSIVE INSIDE TREAD WEAR ON BOTH TIRES. INVESTIGATION SHOWED THAT THE AIR BAGS IN THE FRONT SUSPENSION SPRINGS WERE DEFLATED AND THE FRONT SPRINGS WERE COMPRESSED CAUSING THE CHASSIS TO LOSE HEIGHT RESULTING IN MISALIGNMENT. *YH

Owner-reported narrative. Look up ODI 568239 at NHTSA ↗

Reported: 2001-03-15 (March 15, 2001)

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.

Remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR GEORGIE BOY AT 1-877-876-9024.

Reported: 2008-06-19 (June 19, 2008)

COACHMEN IS RECALLING 4,231 MY 1999-2002 GEORGIE BOY CRUISE MASTER, LANDAU AND PURSUIT, MY 1999-2000 CRUISE AIR, MY 1999-2001 MAVERICK AND MY 2000-2002 GEORGIE BOY SUITE MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy: COACHMEN IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR COACHMEN AT 1-800-453-6064.

Reported: 2011-02-04 (February 4, 2011)

COACHMEN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: COACHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.