2023 Genesis GV60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
58 owner complaints analyzed
8 distinct recall campaigns
7,300 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 32 of 58 complaints (55.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 11 | 19.0% |
| Braking behavior | 7 | 12.1% |
| Engine operation | 3 | 5.2% |
| Steering behavior | 2 | 3.4% |
| Transmission and shifting | 1 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 32 |
| Power Train | 12 |
| Unknown Or Other | 10 |
| Fuel/Propulsion System | 6 |
| Seat Belts | 3 |
| Service Brakes | 2 |
| Vehicle Speed Control | 2 |
| Air Bags | 1 |
Electrical System: 32; Power Train: 12; Unknown Or Other: 10; Fuel/Propulsion System: 6; Seat Belts: 3; Service Brakes: 2; Vehicle Speed Control: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 16 |
| 2024 | 18 |
| 2025 | 14 |
| 2026 | 10 |
2023: 16; 2024: 18; 2025: 14; 2026: 10
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 11 complaint narratives. Braking behavior appears in 7 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11517383 · 2023-04-17 (April 17, 2023)
We drove ten miles to a local restaurant and after our meal the vehicle reported a 12-volt battery issue. After about a mile the car started to pull the car over as the battery was falling. As we were looking for a safe location to pull over, the car would no longer accelerate and would maintain 20 mph on a road that was 50 mph speed limit causing a very unsafe condition. We eventually found a safe location to pull over the car and had the car towed.
Owner-reported narrative. Look up ODI 11517383 at NHTSA ↗
Owner report 11523419 · 2023-05-23 (May 23, 2023)
I recently leased a Genesis GV60. I was not told that there was no spare tire. I have since called Genesis multiple times asking if there is an approved spare tire that I can purchase to have with my vehicle. The first call was on May 15. My 3rd call was today on May 23. Each time I have simply been told that Genesis is researching the matter with no answer to a basic safety question. It is amazing that Genesis can sell a car in this country without providing information about a spare tire.
Owner-reported narrative. Look up ODI 11523419 at NHTSA ↗
Owner report 11527853 · 2023-06-20 (June 20, 2023)
My Car Has a charging port that overheats. It consistently overheats whenever I charge it at the full speed that the vehicle is rated for, 11.5kw (48amp 240V) and their solution, was to slow my charge rate down, once the port overheats, NOT FIX THE ISSUE, it still overheats.
Owner-reported narrative. Look up ODI 11527853 at NHTSA ↗
Owner report 11529138 · 2023-06-27 (June 27, 2023)
The contact leased a 2023 Genesis GV60. The contact stated that after he started the vehicle, the vehicle failed to shift in the intended gear. The contact stated that the ignition switch light flashed. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,600. The contact received three more notification of defects in the GV 60 vehicle. The notifications are as follows: Regenerative Brake Light Logic, Integrative Cha…
Owner-reported narrative. 3,600 miles reported. Look up ODI 11529138 at NHTSA ↗
Owner report 11530535 · 2023-07-05 (July 5, 2023)
During at home level 2 charging, the charging port overheats
Owner-reported narrative. Look up ODI 11530535 at NHTSA ↗
Owner report 11530800 · 2023-07-07 (July 7, 2023)
When charging nightly on home AC charge (60amp breaker) the car will stop charging after one to ten minutes for no reason. It has been increasing to the point of every time, not sometimes. I have to remotely (Genesis app) restart the charge, and sometimes physically remove and re-insert the plug to keep charging. Have come out in the morning to no overnight charge after plugging in and going to sleep. This will be even more dangerous when the northeast winter arrives and temperatures are below zero. Running out of power in those conditions coul…
Owner-reported narrative. Look up ODI 11530800 at NHTSA ↗
Owner report 11530953 · 2023-07-07 (July 7, 2023)
Charging port heats up to the point were charging is unsuccessful
Owner-reported narrative. Look up ODI 11530953 at NHTSA ↗
Owner report 11530990 · 2023-07-07 (July 7, 2023)
I cannot charge the vehicle
Owner-reported narrative. Look up ODI 11530990 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V094000 · Seat Belts:Front | Seat Belts:Pretensioner
Reported: 2023-02-16 (February 16, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
NHTSA campaign record ↗23V300000 · Power Train:Driveline:Driveshaft
Reported: 2023-04-26 (April 26, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system. The rear driveshafts may fracture, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the left and right rear driveshafts, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 014G.
NHTSA campaign record ↗23V557000 · Seat Belts:Front:Retractor
Reported: 2023-08-04 (August 4, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles. The automatic locking retractor for the front passenger-side seat belt may prohibit the seat belt from fastening and/or extending properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the front passenger-side seat belt, as necessary, free of charge. Owner notification letters were mailed September 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 015G.
NHTSA campaign record ↗24V065000 · Power Train:Driveline:Driveshaft
Reported: 2024-02-01 (February 1, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
NHTSA campaign record ↗24V204000 · Electrical System:12v/24v/48v Battery | Electrical System:Propulsion System:Charging:Module:Software
Reported: 2024-03-15 (March 15, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
NHTSA campaign record ↗24V868000 · Electrical System:Propulsion System:Charging:Module:Software | Electrical System:12v/24v/48v Battery
Reported: 2024-11-18 (November 18, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
NHTSA campaign record ↗25V474000 · Electrical System: Instrument Cluster/Panel
Reported: 2025-07-17 (July 17, 2025)
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2025 G90 and GV60 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed August 22, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 027G.
NHTSA campaign record ↗25V624000 · Structure:Exterior Trim | Visibility:Windshield
Reported: 2025-09-18 (September 18, 2025)
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Genesis GV60 electric vehicles. The stainless-steel molding at the top of the windshield assembly may detach.
Consequence: Detached molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will replace the windshield molding, free of charge. Owner notification letters are expected to be mailed beginning October 30, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 028G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 20, 2025.
NHTSA campaign record ↗