2023 Genesis GV60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
58 owner complaints analyzed
8 distinct recall campaigns
7,300 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 32 of 58 complaints (55.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 11 | 19.0% |
| Braking behavior | 7 | 12.1% |
| Engine operation | 3 | 5.2% |
| Steering behavior | 2 | 3.4% |
| Transmission and shifting | 1 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 32 |
| Power Train | 12 |
| Unknown Or Other | 10 |
| Fuel/Propulsion System | 6 |
| Seat Belts | 3 |
| Service Brakes | 2 |
| Vehicle Speed Control | 2 |
| Air Bags | 1 |
Electrical System: 32; Power Train: 12; Unknown Or Other: 10; Fuel/Propulsion System: 6; Seat Belts: 3; Service Brakes: 2; Vehicle Speed Control: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 16 |
| 2024 | 18 |
| 2025 | 14 |
| 2026 | 10 |
2023: 16; 2024: 18; 2025: 14; 2026: 10
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 11 complaint narratives. Braking behavior appears in 7 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11517383 · 2023-04-17 (April 17, 2023)
We drove ten miles to a local restaurant and after our meal the vehicle reported a 12-volt battery issue. After about a mile the car started to pull the car over as the battery was falling. As we were looking for a safe location to pull over, the car would no longer accelerate and would maintain 20 mph on a road that was 50 mph speed limit causing a very unsafe condition. We eventually found a safe location to pull over the car and had the car towed.
Owner-reported narrative. Look up ODI 11517383 at NHTSA ↗
Owner report 11563202 · 2024-01-03 (January 3, 2024)
Stopped car in a parking spot for a few minutes. Reversed and proceeded to put the car into drive. Immediately upon switching to Drive, the vehicle produced a loud pop from the rear and announced the check electrical system error. Recall Service 907G was performed on the vehicle in question 2 months prior and was reported as closed when checking by the VIN. However the ICCU and High Voltage Fuse is needing to be replaced with no ETA on the replacement part(s) as of this reports submission. Dealership advised NOT to drive the vehicle and arr…
Owner-reported narrative. Look up ODI 11563202 at NHTSA ↗
Owner report 11529138 · 2023-06-27 (June 27, 2023)
The contact leased a 2023 Genesis GV60. The contact stated that after he started the vehicle, the vehicle failed to shift in the intended gear. The contact stated that the ignition switch light flashed. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,600. The contact received three more notification of defects in the GV 60 vehicle. The notifications are as follows: Regenerative Brake Light Logic, Integrative Cha…
Owner-reported narrative. 3,600 miles reported. Look up ODI 11529138 at NHTSA ↗
Owner report 11546768 · 2023-09-27 (September 27, 2023)
Over the air updates are a prominent feature of the car that Genesis touts. The car's firmware gets updated including operating issues, brake system and throttle campaigns, safety fixes, and navigation get updated. The updates have been a big issue. Earlier this year an OTA update wiped out every user setting including steering, adaptive cruise and other safety related settings. This was an annoyance but could be corrected in a couple of hours for each driver's settings. In June, a new OTA update was sent out that was corrupted. US vehicles had…
Owner-reported narrative. Look up ODI 11546768 at NHTSA ↗
Owner report 11564466 · 2024-01-09 (January 9, 2024)
From the service report: " SCANNED FOUND NO TROUBLE CODES IN SYSTEM PUT VEHICLE ON LIFT AND INSPECTED FOUND LEFT REAR AXLE FAILED INTERNALLY NEEDS NEW AXLE TECH REMOVED AND REPLACED AXLE. My experience: I pulled out of our driveway and after ~100 yards I heard a clunk. I thought maybe I hit a pothole. After driving another ~300 yard I accelerated on a freeway onramp when the car lost power and served a bit. There were no warning lights or messages. I was just able to get off the onramp before entering the freew…
Owner-reported narrative. Look up ODI 11564466 at NHTSA ↗
Owner report 11655939 · 2025-04-21 (April 21, 2025)
I leased a Genesis GV60 in July 2023. The car was under a stop sale order and had to be repaired before it was leased to me because of a known issue with the rear axle. The dealership performed the fix to the vehicle and then proceeded to lease me the vehicle. In January 2025 while driving approximately 40 MPH on a paved flat road, I experienced a sudden thud and loss of power. When I applied pressure to the accelerator a loud angry noise came from the back of the vehicle. Smoke and a burning smell came from the back of the vehicle. There wer…
Owner-reported narrative. Look up ODI 11655939 at NHTSA ↗
Owner report 11655891 · 2025-04-21 (April 21, 2025)
The vehicle's instrument panel, behind steering wheel displaying things like speed and warning signs, periodically goes blank at start up for between 30 seconds and 15 minutes. There are lots of reports of this problem on sites like Redit and Genesis Forum, however, Genesis has not issued a recall for even a service bulletin. This apparently common problem is a safety hazard as the driver does not have access to critical safety information, including the vehicle's speed, for a period of time. Because this problem is periodic, it is often diff…
Owner-reported narrative. Look up ODI 11655891 at NHTSA ↗
Owner report 11557857 · 2023-12-01 (December 1, 2023)
The contact owns a 2023 Genesis GV60. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V300000 (Power Train) however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The contact depressed the brake pedal, and the vehicle made an abnormally loud sound. The vehicle lost traction and then lost motive power. The transmission failed to shift into park(P), and the Auto Start/Stop button …
Owner-reported narrative. 11,000 miles reported. Look up ODI 11557857 at NHTSA ↗