2021 Freightliner M2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
2 distinct recall campaigns
16,400 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 42.9% |
| Electrical and battery issues | 2 | 28.6% |
| Engine operation | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 2 |
| Electrical System | 1 |
| Electrical System: Instrument Cluster/Panel | 1 |
| Engine | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control:Accelerator Pedal | 1 |
Power Train: 2; Electrical System: 1; Electrical System: Instrument Cluster/Panel: 1; Engine: 1; Tires: 1; Unknown Or Other: 1; Vehicle Speed Control:Accelerator Pedal: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2023 | 2 |
| 2025 | 3 |
| 2026 | 1 |
2021: 1; 2023: 2; 2025: 3; 2026: 1
Pattern summary
Power Train leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11408637 · 2021-04-18 (April 18, 2021)
THIS VEHICLE IS OUTFITTED WITH A BRIDGEPORT AUTOMATED ARM GARBAGE TRUCK BODY. AN ACCIDENT RECENTLY OCCURRED ON 14 APRIL 2021 BECAUSE OF NO WARNING SENSOR ON THE FORKS WITH GRAB THE GARBAGE/RECYCLE CART TO WARN THE DRIVER THAT THE FORKS ARE NOT COMPLETELY RETRACTED AND SAFELY STOW FOR TRANSPORT. A WARNING SENSOR IS ON THE FORK BOOM TO WARN THE DRIVER THAT THE BOOM IS NOT FULLY RETRACTED HOWEVER THIS DOES NOT LET THE DRIVER KNOW THAT THE FORKS ARE STILL A POTENTIAL HAZARD. I REALIZE THAT IT IS THE DRIVER'S RESPONSIBILITY TO KNOW ALL THE ELEMENTS…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11408637 at NHTSA ↗
Owner report 11506369 · 2023-02-09 (February 9, 2023)
We have had close to 30 failures of the Meritor Transfer Case in both International and Freightliner chassis. This case specifically and of which I will add photos, is a 2021 Freightliner. The internal coating is flaking off and clogging the oil pump pick up screen which in turn starves the pump and eventually leads to bearing failure. This is a safety concern because the T-Case is the central connecting point for the drive line. When bearings fail or seize the torque from the input shaft can cause the connecting components (u-joints, Drive Sha…
Owner-reported narrative. Look up ODI 11506369 at NHTSA ↗
Owner report 11507018 · 2023-02-13 (February 13, 2023)
Meritor Transfer case has failed due to the internal coating coming off and clogging the oil pump pick up tube screen which starves the oil pump and eventually leads to bearing failure. This is a safety concern because the T-Case is the central connecting point for the drive line. When the bearings fail or seize the torque from the input shaft can cause the connecting components (u-joints, drive shafts) to shake violently and potentially fail, leaving debris in the roadway for other motorists to deal with and also having the potential to damage…
Owner-reported narrative. Look up ODI 11507018 at NHTSA ↗
Owner report 11634557 · 2025-01-07 (January 7, 2025)
The contact owns a 2021 Freightliner M2. The contact stated that while a driver was driving at an undisclosed speed, the vehicle started decelerating unintendedly and then stalled. There were no warning lights illuminated. The driver was able to coast to the side of the roadway. The driver was unable to restart the vehicle. The vehicle was towed to the dealer who stated that there was an excessive amount of oil in the engine. The dealer determined that the engine had failed and needed to be replaced. The dealer linked the failure to NHTSA Campa…
Owner-reported narrative. 151,024 miles reported. Look up ODI 11634557 at NHTSA ↗
Owner report 11650436 · 2025-03-25 (March 25, 2025)
The contact owns a 2021 Freightliner M2. The contact stated while driving at various speeds and slightly depressing the accelerator pedal, the pedal travelled down to the floorboard and was stuck, causing the vehicle to accelerate unintendedly. The contact depressed the brake pedal, but the vehicle failed to respond. The contact shifted to neutral(N), pulled over to the side of the road, and turned off the vehicle. The contact stated that upon restarting the vehicle, the vehicle operated as needed temporarily. The contact stated that the failur…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11650436 at NHTSA ↗
Owner report 11672079 · 2025-07-08 (July 8, 2025)
The contact owns a 2021 Freightliner XC Line Motorhome. The contact stated that the ICU on the coach had delaminated over time and made it difficult to read. There was no warning light illuminated. The vehicle was diagnosed, and the contact was advised that the ICU panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,800.
Owner-reported narrative. 17,800 miles reported. Look up ODI 11672079 at NHTSA ↗
Owner report 11719221 · 2026-02-19 (February 19, 2026)
The contact owns a 2021 Freightliner XC-M. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 21V00H000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) and 21V921000 (TIRES). The contact had not experienced a failure. The contact reached out to the manufacturer with questions about the recalls. The vehicle was repaired under NHTSA Campaign Number: 21V00H000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). However, the manufacturer informed the contact that the repair for NHTSA Campaign Number: 21V921000 (TIRES) would not be completed b…
Owner-reported narrative. Look up ODI 11719221 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V105000 · Steering:Linkages:Drag:Link:Connection
Reported: 2023-02-20 (February 20, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Consequence: Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy: DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
NHTSA campaign record ↗23V237000 · Visibility:Windshield Wiper/Washer:Linkages
Reported: 2023-04-04 (April 4, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
NHTSA campaign record ↗