2002 Freightliner BUSINESS CLASS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V108001 · Parking Brake:Conventional:Mechanical:Linkage And Cable
Reported: 2002-04-10 (April 10, 2002)
ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE.
Consequence: IMPROPER ENGAGEMENT OF THE PARKING BRAKE COULD RESULT IN THE VEHICLE ROLLING AWAY WITHOUT PRIOR WARNING POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy: DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗02V280000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 2002-10-17 (October 17, 2002)
ON CERTAIN CREW CAB TRUCKS EQUIPPED WITH HYDRAULIC BRAKES, THE HYDRAULIC BRAKE LINES FROM THE CHASSIS MOUNTED ANTI-LOCK BRAKE SYSTEM (ABS) MODULATOR VALVE CAN BE DAMAGED BY INTERFERENCE WITH THE CAB MOUNTED AUXILIARY HEATER DUCT.
Consequence: THIS COULD RESULT IN EXTENDED BRAKING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE LINES. OWNER NOTIFICATION BEGAN ON DECEMBER 26, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗02V337000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2002-12-17 (December 17, 2002)
ON CERTAIN TRUCK-TRACTOR MODEL VEHICLES EQUIPPED WITH CONMET SIMPLEX STATIONARY OR SLIDING FIFTH-WHEEL, THE CLINCH PINS THAT RETAIN THE FIFTH-WHEEL PIVOT PINS MAY NOT BE FULLY INSTALLED.
Consequence: THE FIFTH WHEEL COULD SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FIFTH WHEEL TO VERIFY THE CORRECT INSTALLATION OF THE CLINCH PIN AND PIVOT PIN. MISSING PINS WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗03V203000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2003-05-29 (May 29, 2003)
ON CERTAIN HEAVY TRUCKS AND MOTORHOMES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
Consequence: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗04V272000 · Suspension:Front:Wheel Bearing
Reported: 2004-06-07 (June 7, 2004)
ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.
Consequence: IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗