2010 Four Winds MANDALAY: complaints, problems and recalls

Reported: 2010-01-28 (January 28, 2010)

FOUR WINDS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 PRESIDIO, MODEL YEAR 2007-2010 MANDALAY, AND MODEL YEAR 2010 MONTECITO MOTORHOMES BUILT BETWEEN OCTOBER 5, 2004 AND NOVEMBER 25, 2009 ON FREIGHTLINER CHASSIS MANUFACTURED BETWEEN MAY 2007 AND NOVEMBER 2009 WITH KONGSBERG POWER PRODUCTS SYSTEMS ADJUSTABLE BRAKE PEDALS. THE DRIVE PIN WHICH SECURES THE BRAKE PEDAL ARM TO THE BALANCE OF THE ASSEMBLY MAY BECOME DISENGAGED, THIS MAY CAUSE A REDUCTION IN VEHICLE BRAKING AND/OR CAUSE THE BRAKE PEDAL TO MOVE OUT OF POSITION AND INTERFERE WITH THROTTLE PEDAL FUNCTION.

Consequence: A REDUCTION IN BRAKING OR INTERFERENCE WITH THE THROTTLE PEDAL COULD RESULT IN A VEHICLE CRASH.

Remedy: DAIMLER TRUCKS, THE PARENT COMPANY OF FREIGHTLINER, HAS INDICATED THAT THEY ARE CONDUCTING THE OWNERS' NOTIFICATION AND WILL BE ADMINISTERING THIS RECALL CAMPAIGN PLEASE SEE DAIMLER'S DEFECT REPORT 09V-461. DEALERS WILL RECEIVE KITS AND WILL INSPECT AND INSTALL A C-CLAMP ON THE ADJUSTABLE BRAKE PEDAL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT DAIMLER TRUCKS WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712.

Reported: 2012-10-22 (October 22, 2012)

Thor Motorcoach is recalling certain model year 2008-2010 motorhomes, manufactured June 1, 2007, through May 1, 2009 and equipped with an Iota ITS-50R Transfer Switch. The models affected are Four Winds brand models: Chateau, Dutchmen, Hurricane, Windsport, Magellan, Fun Mover, Presidio, and Mandalay. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.

Consequence: An overheated switch could cause it to fail and lead to a fire.

Remedy: Thor Motorcoach will notify owners and replace the Iota Transfer Switch, free of charge. The safety recall began on November 16, 2012. Owners may contact Thor at 1-877-500-1020.

Reported: 2015-10-23 (October 23, 2015)

Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.

Reported: 2015-11-10 (November 10, 2015)

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.