Four Winds MANDALAY recalls by model year
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
14 distinct recall campaigns
26,000 mi median reported failure mileage
Scope: 2003 to 2010 model years. Data snapshot: . 5 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2003 | 1 |
| 2004 | 5 |
| 2005 | 5 |
| 2006 | 3 |
| 2007 | 6 |
| 2008 | 6 |
| 2009 | 5 |
| 2010 | 4 |
2003: 1; 2004: 5; 2005: 5; 2006: 3; 2007: 6; 2008: 6; 2009: 5; 2010: 4
Year-by-year records
Recall history
14 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V082000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-05 (March 5, 2007) · Model years: 2003, 2004
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FOUR WINDS WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157.
NHTSA campaign record ↗04V377000 · Service Brakes, Air:Supply:Low Pressure Warning:Switch
Reported: 2004-08-04 (August 4, 2004) · Model years: 2004, 2005
CERTAIN MOTOR HOMES DO NOT COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUMENT SYSTEM CONTROLLER SOFTWARE. IF THE OPERATOR DOES NOT ACKNOWLEDGE THESE HIGHER PRIORITY ALARMS, A LOW AIR ALARM MAY NOT BE DISPLAYED.
Consequence: A VEHICLE COULD BE DRIVEN WITH THE AIR PRESSURE BELOW 60 PSI WITHOUT THE LOW AIR WARNING SOUNDING, WHICH COULD RESULT IN A CRASH.
Remedy: FREIGHTLINER DEALERS WILL RE-FLASH THE SOFTWARE. OWNERS SHOULD FREIGHTLINER AT 1-800-547-0712 OR FOUR WINDS AT 1-574-266-1111.
NHTSA campaign record ↗07V584000 · Steering:Gear Box:Shaft Pitman
Reported: 2007-12-19 (December 19, 2007) · Model years: 2004, 2005, 2006, 2007, 2008
ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy: FOUR WINDS IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FOUR WINDS AT 1-574-266-1111 OR FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗08V368000 · Equipment:Recreational Vehicle/Trailer
Reported: 2008-07-21 (July 21, 2008) · Model years: 2004, 2005, 2006, 2007
FOUR WINDS IS RECALLING 1,633 MY 2004-2007 MANDALAY, MY 2005-2007 PRESIDIO, AND MY 2006-2007 VALENCIA MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: FOUR WINDS IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOUR WINDS AT 1-800-860-5658.
NHTSA campaign record ↗10V563000 · Equipment:Recreational Vehicle/Trailer
Reported: 2010-11-16 (November 16, 2010) · Model years: 2004, 2005, 2006, 2007, 2008, 2009
TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.
NHTSA campaign record ↗06V076000 · Steering:Linkages
Reported: 2006-03-16 (March 16, 2006) · Model years: 2005
ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH I-SHAFTS SUPPLIED BY ZF HEAVY DUTY STEERING, THE STEERING SHAFT ASSEMBLIES WITH LOWER YOKES MAY HAVE BEEN INCORRECTLY MACHINED. THE STEERING SHAFT SPLINES COULD PUSH THROUGH THE LOWER YOKE, ALLOWING THE STEERING WHEEL TO TURN WITHOUT ANY RESPONSE.
Consequence: IF THIS OCCURS ,THE VEHICLE COULD SUFFER LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
Remedy: FREIGHTLINER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. FREIGHTLINER WILL INSPECT AND ATTACH A TENSION COLLAR TO THE STEERING SHAFT TO SECURE THE CONNECTION TO THE YOKE FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR FOUR WINDS AT .
NHTSA campaign record ↗07V047000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2007-02-12 (February 12, 2007) · Model years: 2007
CERTAIN MOTOR HOMES MAY HAVE IMPROPER ROUTING OR SUPPORT OF THE PROPANE (LP) GAS LINE TO THE KITCHEN SLIDE-OUT ROOM.
Consequence: CONTINUED OPERATION OF THE LP SYSTEM MAY RESULT IN A RUPTURE OF THE GAS LINE CAUSING A GAS LEAK WHICH COULD RESULT IN FIRE OR AN EXPLOSION.
Remedy: OWNERS WILL BE INSTRUCTED NOT TO USE THE LP SYSTEM UNTIL THEY CAN TAKE THEIR MOTOR HOMES IN TO THE DEALERS FOR REPAIR. DEALERS WILL RECONFIGURE THE LP GAS SYSTEM PIPING TO ELIMINATE THE POTENTIAL FOR BINDING OR KINKING. THE RECALL BEGAN ON MARCH 13, 2007. OWNERS MAY CONTACT FOUR WINDS AT 1-574-266-1111.
NHTSA campaign record ↗07V317000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-07-02 (July 2, 2007) · Model years: 2007
ON CERTAIN MOTOR HOMES EQUIPPED WITH ATWOOD SEALED BURNER RANGES, THE RANGE AND SLIDE-IN BURNER TUBES LEADING FROM THE GAS MANIFOLD TO THE BURNER HEADS HAD A DEPRESSION OR 'KINK' IN THE EXTERIOR BEND RESTRICTING PROPER AIRFLOW AND GAS MIXTURE.
Consequence: THIS CONDITION COULD RESULT IN CARBON MONOXIDE POISONING.
Remedy: FOUR WINDS IS WORKING WITH ATWOOD TO HAVE THE TUBES REPLACED ON THESE RANGES, THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-800-348-7418 OR FOUR WINDS AT 1-574-266-1111.
NHTSA campaign record ↗10V026000 · Service Brakes, Hydraulic:Pedals And Linkages
Reported: 2010-01-28 (January 28, 2010) · Model years: 2007, 2008, 2009, 2010
FOUR WINDS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 PRESIDIO, MODEL YEAR 2007-2010 MANDALAY, AND MODEL YEAR 2010 MONTECITO MOTORHOMES BUILT BETWEEN OCTOBER 5, 2004 AND NOVEMBER 25, 2009 ON FREIGHTLINER CHASSIS MANUFACTURED BETWEEN MAY 2007 AND NOVEMBER 2009 WITH KONGSBERG POWER PRODUCTS SYSTEMS ADJUSTABLE BRAKE PEDALS. THE DRIVE PIN WHICH SECURES THE BRAKE PEDAL ARM TO THE BALANCE OF THE ASSEMBLY MAY BECOME DISENGAGED, THIS MAY CAUSE A REDUCTION IN VEHICLE BRAKING AND/OR CAUSE THE BRAKE PEDAL TO MOVE OUT OF POSITION AND INTERFERE WITH THROTTLE PEDAL FUNCTION.
Consequence: A REDUCTION IN BRAKING OR INTERFERENCE WITH THE THROTTLE PEDAL COULD RESULT IN A VEHICLE CRASH.
Remedy: DAIMLER TRUCKS, THE PARENT COMPANY OF FREIGHTLINER, HAS INDICATED THAT THEY ARE CONDUCTING THE OWNERS' NOTIFICATION AND WILL BE ADMINISTERING THIS RECALL CAMPAIGN PLEASE SEE DAIMLER'S DEFECT REPORT 09V-461. DEALERS WILL RECEIVE KITS AND WILL INSPECT AND INSTALL A C-CLAMP ON THE ADJUSTABLE BRAKE PEDAL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT DAIMLER TRUCKS WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712.
NHTSA campaign record ↗08V034000 · Service Brakes, Air:Supply:Check Valve
Reported: 2008-01-28 (January 28, 2008) · Model years: 2008
ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
Consequence: THIS COULD CAUSE A DELAY OR FAILURE IN APPLYING THE PARKING BRAKES WHICH COULD RESULT IN A VEHICLE ROLL AWAY, INCREASING THE RISK OF A CRASH.
Remedy: FOUR WINDS IS WORKING WITH FREIGHTLINER AND BENDIX TO REPAIR THESE VEHICLES (PLEASE SEE 07V302 AND 07E037). BENDIX WILL INSTALL A CHECK VALVE REPAIR KIT FOR THE AFFECTED SR-7 SPRING BRAKE MODULATING VALVE FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712, BENDIX AT 1-440-329-9000 OR FOUR WINDS AT 1-574-266-1111.
NHTSA campaign record ↗08V335000 · Suspension
Reported: 2008-07-11 (July 11, 2008) · Model years: 2008
FOUR WINDS IS RECALLING CERTAIN MY 2008-2009 MOTOR HOME CHASSIS EQUIPPED WITH SAF-HOLLAND ADL SERIES REAR SUSPENSIONS. IN SOME INSTANCES THE TRANSVERSE BEAM WAS NOT PROPERLY WELDED WHICH COULD RESULT IN A FAILURE OF THE WELD.
Consequence: IF THE WELD FAILS, VEHICLE STABILITY WHILE CORNERING COULD BE AFFECTED RESULTING IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A CRASH. IN ADDITION, THE TRANSVERSE BEAM COULD DROP TO THE GROUND CAUSING SPARKS THAT COULD CAUSE A FIRE HAZARD.
Remedy: FOUR WINDS IS WORKING WITH DAIMLER TRUCKS AND SAF-HOLLAND TO HAVE A VISUAL INSPECTION OF THE ADL TRANSVERSE BEAM PERFORMED. IF A WELD DEFECT IS IDENTIFIED, SAF-HOLLAND WILL PROVIDE A SERVICE REPLACEMENT KIT THAT CONTAINS A NEW TRANSVERSE BEAM, ALL NECESSARY INSTALLATION HARDWARE, BEAM REPLACEMENT, AND INSTRUCTIONS FREE OF CHARGE (PLEASE SEE 08E031 AND 08V269). OWNERS MAY CONTACT SAF-HOLLAND AT 1-231-773-3271, DAIMLER TRUCKS AT 1-800-547-0712, OR FOUR WINDS AT 1-800-860-5658.
NHTSA campaign record ↗12V516000 · Electrical System
Reported: 2012-10-22 (October 22, 2012) · Model years: 2008, 2009, 2010
Thor Motorcoach is recalling certain model year 2008-2010 motorhomes, manufactured June 1, 2007, through May 1, 2009 and equipped with an Iota ITS-50R Transfer Switch. The models affected are Four Winds brand models: Chateau, Dutchmen, Hurricane, Windsport, Magellan, Fun Mover, Presidio, and Mandalay. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.
Consequence: An overheated switch could cause it to fail and lead to a fire.
Remedy: Thor Motorcoach will notify owners and replace the Iota Transfer Switch, free of charge. The safety recall began on November 16, 2012. Owners may contact Thor at 1-877-500-1020.
NHTSA campaign record ↗15V698000 · Electrical System
Reported: 2015-10-23 (October 23, 2015) · Model years: 2009, 2010
Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
NHTSA campaign record ↗15V745000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-11-10 (November 10, 2015) · Model years: 2009, 2010
Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
NHTSA campaign record ↗