2019 Ford TRANSIT CONNECT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
51 owner complaints analyzed
8 distinct recall campaigns
30,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 21 of 51 complaints (41.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 27 | 52.9% |
| Braking behavior | 17 | 33.3% |
| Engine operation | 3 | 5.9% |
| Electrical and battery issues | 2 | 3.9% |
| Steering behavior | 2 | 3.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 21 |
| Service Brakes | 17 |
| Unknown Or Other | 6 |
| Electrical System | 5 |
| Power Train:Automatic Transmission | 3 |
| Visibility/Wiper | 3 |
| Air Bags | 2 |
| Back Over Prevention: Warnings | 2 |
Power Train: 21; Service Brakes: 17; Unknown Or Other: 6; Electrical System: 5; Power Train:Automatic Transmission: 3; Visibility/Wiper: 3; Air Bags: 2; Back Over Prevention: Warnings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 39 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 11 |
| 2024 | 9 |
| 2025 | 12 |
| 2026 | 7 |
2019: 1; 2020: 2; 2021: 5; 2022: 4; 2023: 11; 2024: 9; 2025: 12; 2026: 7
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 27 complaint narratives. Braking behavior appears in 17 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11290367 · 2019-12-20 (December 20, 2019)
I CAN NOT SEEM TO GET MY REDUCED GUARD FUNCTION AS SHOWN IN INTERNAL MEMO SSM48081 AND IN MY FACTORY FORD OWNERS MANUEL SET UP BY ANY FORD DEALERSHIP I HAVE BEEN TO. LAST NIGHT AT DINNER IT SET OFF 5 TIMES WITH MY DOG INSIDE. WAS TOLD BY ONE DEALERSHIP TO JUST NOT LOCK THE DOORS.
Owner-reported narrative. 2,300 miles reported. Look up ODI 11290367 at NHTSA ↗
Owner report 11301670 · 2020-01-24 (January 24, 2020)
TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. WHILE DRIVING AT VARIOUS SPEEDS, THE PRE-COLLISION ASSIST ENGAGED SPONTANEOUSLY WITHOUT WARNING OR POTENTIAL COLLISION. THERE WAS AN ABNORMAL BUZZING NOISE DETECTED. THE VEHICLE WAS TAKEN TO TED BRITT FORD OF CHANTILLY FORD BUILDING (4175 AUTO PARK CIR, CHANTILLY, VA 2015[phone removed]) AND WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 2060[phone removed]) HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANC…
Owner-reported narrative. 300 miles reported. Look up ODI 11301670 at NHTSA ↗
Owner report 11325112 · 2020-05-19 (May 19, 2020)
TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LUNGED FORWARD BEFORE SLOWING TO A STOP. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITE'S FORD LOCATED AT 1246 N MAIN ST, URBANA, OH 43078, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED SINCE THE VEHICLE WAS REGULARLY SERVICED BY THE DEALER THAT THE DEALER SHOULD HAVE BEEN AWARE OF THE…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11325112 at NHTSA ↗
Owner report 11408093 · 2021-04-14 (April 14, 2021)
2019 FORD TRANSIT CONNECT 2.0L GDI I4 ENGINE 8 SPD AUTO TRANSAXLE, 83,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A STOP LIGHT. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK TO DEALER AT THAT MOMENT, DEALER IS 3 MILES…
Owner-reported narrative. 83,000 miles reported. Look up ODI 11408093 at NHTSA ↗
Owner report 11415135 · 2021-05-04 (May 4, 2021)
VEHICLE NOT SHIFTING PROPERLY, THEN STUCK IN 3RD GEAR. DEALER SAYS IT HAS A TRANSMISSION FLUID LEAK AND COOKED INTERNAL COMPONENTS (SEALED TRANSMISSION WITH NO DIPSTICK)
Owner-reported narrative. 67,000 miles reported. Look up ODI 11415135 at NHTSA ↗
Owner report 11415758 · 2021-05-09 (May 9, 2021)
ON GOING, I HAVE PICTURES OF MULTIPLE STAGES WITH THE MILEAGE. THE WIPERS CONTINUE TO MALFUNCTION. THE CAR HAS GONE IN MULTIPLE TIMES FOR THIS. THE HOSE CONTINUES TO DISCONNECT. THE REAR CAMERA, SENSORS, CHARGING MECHANISMS MALFUNCTION. IT ACTIVATES THE REAR CAMERA IT ALSO SAYS PARKING ISSUE AND BACK UP CAMERA MALFUNCTION. IT WILL HAPPEN WHILE IN MOTION.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11415758 at NHTSA ↗
Owner report 11425435 · 2021-07-19 (July 19, 2021)
Our employee was on a job site, parked and exited the vehicle and it rolled into a fence causing damage to the hood, fender and headlight. There was no warning chime that the vehicle was not in park. No one was in the vehicle at the time and no one was injured. Because there were no injuries, we did not make an insurance claim for the damage nor file a police report. This happened approximately three months after we purchased this vehicle. I believe this vehicle should be included in the current Ford recall 21S24. I have contacted both the …
Owner-reported narrative. Look up ODI 11425435 at NHTSA ↗
Owner report 11427554 · 2021-08-03 (August 3, 2021)
2019 FORD TRANSIT CONNECT 2.0L 8 SPD AUTO transmission. 84,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A WALMART. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK IT TO 3 DEALERS TRANSMISSION SHOULD LAST MUCH MORE THAN 8…
Owner-reported narrative. Look up ODI 11427554 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V550000 · Power Train:Automatic Transmission
Reported: 2020-09-10 (September 10, 2020)
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
NHTSA campaign record ↗20V636000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | Engine And Engine Cooling:Cooling System
Reported: 2020-10-15 (October 15, 2020)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
NHTSA campaign record ↗20V791000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2020-12-17 (December 17, 2020)
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
NHTSA campaign record ↗21V376000 · Power Train:Shift Linkage/Cable/Rod | Power Train:Automatic Transmission:Gear Position Indication (Prndl)
Reported: 2021-05-24 (May 24, 2021)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
NHTSA campaign record ↗22V413000 · Power Train:Shift Linkage/Cable/Rod | Power Train:Automatic Transmission:Gear Position Indication (Prndl)
Reported: 2022-06-10 (June 10, 2022)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
NHTSA campaign record ↗24V294000 · Visibility:Fixed Panaramic Roof/Sky Light Assembly
Reported: 2024-04-26 (April 26, 2024)
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
NHTSA campaign record ↗25V196000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
Reported: 2025-03-28 (March 28, 2025)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Consequence: An engine that overheats increases the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
NHTSA campaign record ↗25V442000 · Back Over Prevention:Software
Reported: 2025-06-27 (June 27, 2025)
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA campaign record ↗