2011 Ford TRANSIT CONNECT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
1 distinct recall campaigns
48,668 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 6 of 24 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 8.3% |
| Braking behavior | 2 | 8.3% |
| Engine operation | 1 | 4.2% |
| Electrical and battery issues | 1 | 4.2% |
| Steering behavior | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 6 |
| Electrical System | 4 |
| Engine | 4 |
| Power Train | 4 |
| Service Brakes | 2 |
| Traction Control System | 2 |
| Vehicle Speed Control | 2 |
| Electronic Stability Control (Esc) | 1 |
Visibility/Wiper: 6; Electrical System: 4; Engine: 4; Power Train: 4; Service Brakes: 2; Traction Control System: 2; Vehicle Speed Control: 2; Electronic Stability Control (Esc): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 2 |
Under 25,000: 6; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 5 |
| 2014 | 4 |
| 2015 | 5 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2026 | 1 |
2012: 3; 2013: 5; 2014: 4; 2015: 5; 2018: 2; 2019: 3; 2020: 1; 2026: 1
Pattern summary
Visibility/Wiper leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10449561 · 2012-02-28 (February 28, 2012)
THE ADVANCETRACK RSC, OR TRACTION CONTROL FEATURE, ON THE 2011 FORD TRANSIT CONNECT CAN NOT BE MANUALLY TURNED OFF. THIS HAS RESULTED IN DANGEROUS SITUATIONS WERE THE CAR BECAME INOPERABLE IN TRAFFIC IN INTERSECTIONS, PULLING INTO TRAFFIC, AND DRIVING UP ANY DEGREE OF INCLINE ON MUDDY OR SNOWY SURFACES.THE VEHICLE WOULD OTHERWISE BE CAPABLE OF PROCEEDING SAFELY AND CAPABLY BY SELECTING A MANUAL SHUT OFF OR ELECTING A MINIMUM SPEED CUT OFF FOR THE PROGRAM FROM A MENU SUCH AS 5-10 MPH. I DRIVE A SUBSTANTIAL DISTANCE YEARLY (60,000+ MILES) IN DIVE…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10449561 at NHTSA ↗
Owner report 10454981 · 2012-04-12 (April 12, 2012)
THIS IS A 2011 VEHICLE. MY HUSBAND IS A COURIER SO HE DOES GO QUITE A FEW MILES. ON A PART LIKE THIS, HAD TO COME DIFFECTIVE FROM THE FACTORY. FORD IS NOT STANDING BY THEIR VEHICLE. WE PAID $600.00 TOTAL FOR THIS REPAIR. I HAVE BEEN BACK AND FORTH WITH FORD AND THEIR NON EXISTANT CUSTOMER SERVICE DEPARTMENT. FOR THOSE IN THE FUTURE, DON'T BOTHER, YOUR ONLY PART IS IN IT, YOU GET TO PAY FOR THE CAR. GOOD LUCK ON GETTING ANYTHING UNDER WARRANTY, WHAT EVER GOES WRONG WILL NOT BE COVERED, NO MATTER WHAT IT IS. *TR
Owner-reported narrative. 54,000 miles reported. Look up ODI 10454981 at NHTSA ↗
Owner report 10475345 · 2012-09-13 (September 13, 2012)
RE: SAFETY RECALL NOTICE 12S36/NHTSA RECALL 12V-374. WHILE AT MY DEALERSHIP MAC HAIK FORD, 7201 S IH35. GEORGETOWN TX ON 8/6/12, I WAS NOTIFIED OF THIS SAFETY RECALL FOR MY WINDSHIELD WIPERS AT WHICH TIME THE PART(S) WERE ORDERED FOR THIS REPAIR. MY LAST COMMUNICATION WITH MY DEALERSHIP WAS YESTERDAY, WEDNESDAY 9/12/12 AND THEIR RESPONSE: "STILL ON BACK ORDER". THIS IS UPSETTING AS I HAVE BEEN TOLD THAT MY WINDSHIELD WIPERS COULD CEASE TO WORK AT ANY TIME AND TODAY IT IS RAINING AND I WAS UNABLE TO RUN NECESSARY ERRANDS AS I DID NOT FEEL C…
Owner-reported narrative. Look up ODI 10475345 at NHTSA ↗
Owner report 10496907 · 2013-02-08 (February 8, 2013)
TRACTION CONTROL SYSTEM. VEHICLE WAS ADAPTED FOR WHEELCHAIR USE. THOUGHT IT WAS SAFE. VEHICLE SHUTS DOWN IN MIDDLE OF ROAD ON ANY KIND OF INCLINE WHEN VEHICLE FEELS ANY KIND OF WHEEL SPINNING. OTHERWISE WOULD OF DRIVEN UP VERY SLIGHT INCLINE. SEVERAL NEIGHBORS HELPED PUSH AND PULL. GOT TO END OF ROAD TURNING CORNER WITH SLIGHT SKID AND AGAIN TIRES STOPPED. FINNALY CALLED TOLL TRUCK. BACK TO MY HOUSE WHICH WOULD BE GOING DOWN THE SLIGHT INCLINE WITH NO PROBLEMS. GRANTED THERE WAS SNOW BUT NOT ENOUGH TO STOP ANYONE ELSE. NEED TO HAVE A OFF BUTTO…
Owner-reported narrative. 27,000 miles reported. Look up ODI 10496907 at NHTSA ↗
Owner report 10502752 · 2013-03-14 (March 14, 2013)
IT HAS HAPPENED AT LEAST THREE DIFFERENT TIMES. I SET THE CURSE CONTROL AT APPROX. 60 MPH ON THE INTERSTATE AND SOMETIME WHILE DRIVING ON THE INTERSTATE, OCCASIONALLY THE SPEED WILL DROP DRAMATICALLY BELOW THE SET SPEED AND THEN START TO SPEED UP AGAIN BUT WAY PASTED THE 60 MPH SET. I HAVE TO DIS ENGAGE THE CRUISE CONTROL TO STOP THE SPEED UP. I HAVE MENTIONED THIS TO THE FORD GARAGE, BUT THEY SAY THEY KNOW OF NO ISSUES WITH CRUISE CONTROL. I THINK THIS COULD BE A VERY DANGEROUS SITUATION IF NOT CORRECTED. *TR
Owner-reported narrative. 3,500 miles reported. Look up ODI 10502752 at NHTSA ↗
Owner report 10532673 · 2013-07-30 (July 30, 2013)
TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Owner-reported narrative. 15,000 miles reported. Look up ODI 10532673 at NHTSA ↗
Owner report 10534354 · 2013-08-08 (August 8, 2013)
WHILE DRIVING IN THE DOWN POURING RAIN THE VEHICLE WIPERS CAME OFF CAUSING ME TO HAVE TO COME TO A SUDDEN STOP. *TR
Owner-reported narrative. 48,250 miles reported. Look up ODI 10534354 at NHTSA ↗
Owner report 10544399 · 2013-09-19 (September 19, 2013)
NO 3RD GEAR! THE VAN HAS BEEN IN 6 TIMES FOR THE SAME PROBLEM!
Owner-reported narrative. 49,086 miles reported. Look up ODI 10544399 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V374000 · Visibility:Windshield Wiper/Washer
Reported: 2012-08-02 (August 2, 2012)
Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
Consequence: If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
NHTSA campaign record ↗