2001 Ford TAURUS: complaints, problems and recalls

NHTSA# 15190 01-F-071-000 AUTOMATIC TRANSMISSION LOOSE THIRD GEAR OPERATION. CONSUMER STATES HAVING PROBLEM WITH THE AUTOMATIC TRANSMISSION WHICH BROKE ON AUGUST 8, 2002. DEALER CHARGED OVER TWO THOUSANDS DOLLARS, FOUR MONTHS LATER VEHICLE HAS THE SAME PROBLEM WITH THE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION.

Owner-reported narrative. 93,000 miles reported. Look up ODI 10001691 at NHTSA ↗

CONSUMER STATED THAT ALL REAR SEAT BELTS INTERMITTENTLY DO NOT FUNCTION PROPERLY. THE BELTS WILL CURL UP AND GET STUCK IN THE RETRACTED POSITION. ALSO, WHEN UNBUCKLING AFTER USE BELTS WILL NOT RETRACT. DEALER WAS UNABLE TO DUPLICATE OR DETERMINE CAUSE OF PROBLEM.

Owner-reported narrative. Look up ODI 10002253 at NHTSA ↗

CONSUMER STATED WHILE MAKING A TURN, THE FRONT RIM SPLIT, WHICH CAUSED THE TIRE TO BLOWOUT. CONSUMER COLLIDED WITH 2 VEHICLES.*JB

Owner-reported narrative. Look up ODI 10002484 at NHTSA ↗

WHILE DRIVING, CONSUMER MADE A RIGHT TURN AND STRUCK 2 VEHICLES. UPON INSPECTION CONSUMER NOTICED THE RIM HAD SPLIT WHICH CAUSED THE TIRE TO BLOW OUT. RIGHT FRONT RIM AND TIRE WERE AFFECTED.*JB

Owner-reported narrative. Look up ODI 10002583 at NHTSA ↗

ON TWO OCCASIONS, THE CONSUMER OPENED THE DOOR FRONT/DRIVER DOOR, AND THE CORNER/SHARP EDGE HIT THE CONSUMER IN THE EYE. SCC

Owner-reported narrative. Look up ODI 10003770 at NHTSA ↗

WHEN BRAKES WAS APPLIED, THERE WAS A VIBRATION SHOCK FROM THE PEDAL AND THEY DIDN'T HOLD. THIS ALMOST CAUSED AN ACCIDENT. THE DEALERSHIP HAS BEEN CONTACTED. TS

Owner-reported narrative. 26,000 miles reported. Look up ODI 10004610 at NHTSA ↗

ONE OF MY OEM TIRES (FIRESTONE AFFINITY) SUDDENLY FAILED WITHOUT WARNING. THERE WAS NO ROAD HAZARD DAMAGE SUCH AS NAILS OR SCREWS INVOLVED. THE TIRE'S OUTSIDE SIDEWALL FAILED RESULTING IN A SPLIT LARGE ENOUGH THAT A CREDIT CARD COULD SLIDE THROUGH IT. THE OEM TIRES HAD LESS THAN 18,000 MILES AT THE TIME OF FAILURE. THE PRESSURE HAD BEEN CHECKED DURING A ROUTINE SERVICE VISIT ON ALL OF THE TIRES ONE MONTH PRIOR TO THIS. AFTER TAKING THE TIRE TO A CORPORATE FIRESTONE STORE, THEY BLAMED THE FAILURE AS "IMPACT DAMAGE". BASICALLY THEY SAID IT…

Owner-reported narrative. 17,500 miles reported. Look up ODI 10005222 at NHTSA ↗

WHILE TRAVELING VEHICLE WOULD STALL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. PH

Owner-reported narrative. Look up ODI 10006271 at NHTSA ↗

Reported: 2000-08-24 (August 24, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE CHILD SAFETY SEAT ANCHOR LATCH (ISO-FIX ANCHOR) FASTENERS DO NOT HAVE ADEQUATE RESIDUAL TORQUE. THE ANCHORS ARE SECURED TO THE FLOOR PAN WITH A REINFORCEMENT PLATE THAT HAS TWO STUDS THAT EXTEND UPWARD THROUGH THE FLOOR PAN AND THE ISO-FIX ANCHOR. THE SEALER ON THE FLOOR PAN COULD CAUSE A SOFT JOINT AND, EVEN IF THE NUTS ARE PROPERLY TORQUED, ROAD VIBRATIONS COULD CAUSE THE NUT TO WORK ITS WAY COMPLETELY OFF THE STUD.

Consequence: THE ANCHOR MAY NOT HOLD THE CHILD SAFETY SEAT IN POSITION DURING AN ACCIDENT, INCREASING THE RISK OF INJURY TO THE OCCUPANT OF THE CHILD SAFETY SEAT.

Remedy: DEALERS WILL REMOVE AND RE-INSTALL THE BRACKET NUT USING A TORQUE RETENTION MATERIAL (RED LOCTITE). OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2000-11-28 (November 28, 2000)

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE AFFECTED EXPEDITION/NAVIGATOR OWNER GUIDES DO NOT IDENTIFY THE LOCATIONS OF SEATING POSITIONS EQUIPPED WITH TETHER ANCHORAGES, AND DO NOT PROVIDE INSTRUCTIONS FOR SECURING CHILD SEATS TO THESE TETHER ANCHORAGES. THE F150 SC OWNER GUIDES DO NOT PROVIDE THE PROCEDURE FOR SECURING CHILD SEATS TO THE TETHER ANCHORAGES. THE TAURUS/SABLE OWNER GUIDES DO NOT IDENTIFY THE CENTER REAR SEATING POSITION AS HAVING LATCH COMPATIBLE LOWER ANCHORAGES.

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH OWNER GUIDE INSERTS REVISED TO PROVIDE THE REQUIRED INFORMATION, AND INSTRUCTIONS FOR AFFIXING THESE INSERTS TO THEIR OWNER GUIDES. CUSTOMERS WILL ALSO BE ADVISED THAT IF THEY PREFER, THEIR DEALER WILL AFFIX THE INSERTS TO THEIR OWNER GUIDES.

Reported: 2001-02-28 (February 28, 2001)

VEHICLE DESCRIPTION: PASSENGER SEDANS WITH FACTORY OR DEALER-INSTALLED DECK LID SPOILERS WITH LED CENTER HIGH MOUNTED STOP LAMPS (CHMSL). VEHICLES PRODUCED WITH SPOILERS WERE MANUFACTURED FROM MARCH 1 THROUGH OCTOBER 31, 2000; AND VEHICLES WITH SPOILERS INSTALLED BY DEALERS WERE MANUFACTURED FROM JANUARY 1 THOROUGH DECEMBER 30, 2000. WITH THE IGNITION SWITCH IN THE START OR RUN POSITIONS AND THE HAZARD WARNING LIGHTS OPERATING, THE CHMSL CAN ILLUMINATE (AT REDUCED INTENSITY) EVEN THOUGH THE SERVICE BRAKES HAVE NOT BEEN APPLIED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ALSO, IN SOME CASES THE VEHICLE BRAKE-SHIFT INTERLOCK WOULD NOT FUNCTION PROPERLY, ALLOWING THE SHIFT LEVER TO BE MOVED FROM PARK WITHOUT APPLYING THE BRAKE.

Consequence: UNDER THE REQUIREMENTS OF THE STANDARD, THE CHMSL SHALL BE ACTIVATED ONLY UPON APPPLICATION OF THE SERVICE BRAKES. ALSO, THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH, IF THE SHIFT LEVER CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL.

Remedy: DEALERS WILL INSTALL A JUMPER/RESISTOR ASSEMBLY AT THE SPOILER THAT PROVIDES AN ELECTRICAL RESISTOR TO GROUND AND CORRECTS THE CHMSL AND BRAKE-SHIFT INTERLOCK CONDITIONS. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2001-03-12 (March 12, 2001)

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS. IF THE GREASE FROM THE ADJUSTABLE PEDAL ASSEMBLY ENTERS THE STOP LAMP SWITCH, IT CAN CONTAMINATE THE CONTACTS LEADING TO CARBON BUILD UP, AND POTENTIALLY, A SHORT CIRCUIT.

Consequence: A SHORT CIRCUIT COULD LEAD TO EITHER THE BRAKE LAMPS STAYING ON, OR TO A LOSS OF BRAKE LAMP FUNCTION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE BRAKE LAMP SWITCH AND WIPE DOWN THE ADJUSTABLE PEDAL ASSEMBLY TO REMOVE EXCESS GREASE. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2001-04-27 (April 27, 2001)

VEHICLE DESCRIPTION: PASSENGER CARS. THE SEAT BELT BUCKLE TONGUE MAY NOT FULLY EJECT FROM THE BUCKLE ASSEMBLY WHEN THE RELEASE BUTTON IS PUSHED SLOWLY. THIS CONDITION COULD ALSO RESULT IN A PARTIAL LATCH OF THE TONGUE IN THE BUCKLE.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

Remedy: DEALERS WILL REPLACE THE DRIVER AND RIGHT FRONT PASSENGER SEAT BELT BUCKLES. OWNER NOTIFICATION BEGAN MAY 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2001-08-08 (August 8, 2001)

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Reported: 2002-10-02 (October 2, 2002)

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

Consequence: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.

Remedy: OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Reported: 2004-03-02 (March 2, 2004)

CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.

Consequence: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.

Remedy: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2004-07-15 (July 15, 2004)

ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.