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U.S. public vehicle records

2013 Ford FIESTA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

667 owner complaints analyzed

3 distinct recall campaigns

31,483 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 547 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 378 of 667 complaints (56.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting34551.7%
Engine operation8612.9%
Braking behavior436.4%
Electrical and battery issues253.7%
Steering behavior131.9%
Fuel system concerns30.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
378
Engine
109
Unknown Or Other
91
Electrical System
61
Structure:Body
56
Vehicle Speed Control
43
Latches/Locks/Linkages:Doors:Latch
24
Latches/Locks/Linkages
23
Component breakdown data
CategoryCount
Power Train378
Engine109
Unknown Or Other91
Electrical System61
Structure:Body56
Vehicle Speed Control43
Latches/Locks/Linkages:Doors:Latch24
Latches/Locks/Linkages23

Power Train: 378; Engine: 109; Unknown Or Other: 91; Electrical System: 61; Structure:Body: 56; Vehicle Speed Control: 43; Latches/Locks/Linkages:Doors:Latch: 24; Latches/Locks/Linkages: 23

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
241
25,000 to 49,999
122
50,000 to 74,999
79
75,000 to 99,999
58
100,000 to 149,999
34
150,000 and above
13
Reported problems by failure mileage data
CategoryCount
Under 25,000241
25,000 to 49,999122
50,000 to 74,99979
75,000 to 99,99958
100,000 to 149,99934
150,000 and above13

Under 25,000: 241; 25,000 to 49,999: 122; 50,000 to 74,999: 79; 75,000 to 99,999: 58; 100,000 to 149,999: 34; 150,000 and above: 13

Under 25,000 miles has the most reports with usable mileage (241). 120 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
3
2013
59
2014
109
2015
138
2016
81
2017
46
2018
36
2019
85
2020
40
2021
16
2022
9
2023
19
2024
12
2025
10
2026
4
Complaints over time data
CategoryCount
20123
201359
2014109
2015138
201681
201746
201836
201985
202040
202116
20229
202319
202412
202510
20264

2012: 3; 2013: 59; 2014: 109; 2015: 138; 2016: 81; 2017: 46; 2018: 36; 2019: 85; 2020: 40; 2021: 16; 2022: 9; 2023: 19; 2024: 12; 2025: 10; 2026: 4

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 345 complaint narratives. Engine operation appears in 86 complaint narratives. Braking behavior appears in 43 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10477960 · 2012-09-29 (September 29, 2012)

TRANSMISSION STARTED GRINDING WHILE TRYING TO ACCELERATE FROM SITTING IDLE. BRAKES LOCKED UP 3 DIFFERENT TIMES WHILE I HAD MY FOOT ON THE BRAKE. THE TRANSMISSION REVS VERY HIGH WITH ANY STREET THAT IS NOT COMPLETELY FLAT. WHEN I SIT AT A STOP LIGHT IT WILL ROLL BACKWARD WHEN I TRY TO GO. IT IS AN AUTOMATIC TRANSMISSION. *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10477960 at NHTSA ↗

Owner report 10485344 · 2012-11-20 (November 20, 2012)

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE IN A LOW GEAR, THE VEHICLE ERRONEOUSLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 211. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 200 miles reported. Look up ODI 10485344 at NHTSA ↗

Owner report 10488783 · 2012-12-14 (December 14, 2012)

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH UPHILL, THE BRAKE WAS DEPRESSED WHEN SUDDENLY THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS WHO ALL ADVISED THE CONTACT THAT THE MANUAL TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 100 miles reported. Look up ODI 10488783 at NHTSA ↗

Owner report 10498103 · 2013-02-14 (February 14, 2013)

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK FAILED TO OPEN WHEN ACCESSED WITH THE CONTROL MECHANISM UNLESS ALL FOUR AUTOMATIC DOORS WERE ACTIVATED PREVIOUSLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16.

Owner-reported narrative. 16 miles reported. Look up ODI 10498103 at NHTSA ↗

Owner report 10498110 · 2013-02-14 (February 14, 2013)

WITH AUTOMATIC TRANSMISSION, CAR WILL ROLL BACKWARDS WHEN RELEASING BRAKE AT A STOPLIGHT TO MOVE FORWARD. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10498110 at NHTSA ↗

Owner report 10502423 · 2013-03-11 (March 11, 2013)

TRANSMISSION MAKES RATTLING NOISE I TOOK IT BACK TO THE DEALER WHERE I BOUGHT CAR I WAS TOLD IT WAS NORMAL WHICH I HAVE A HARD TIME ACCEPTING IT .HAS ANYONE COMPLAINED ABOUT THIS PROBLEM BEFORE . *TR ## VIN FAILED ##

Owner-reported narrative. Look up ODI 10502423 at NHTSA ↗

Owner report 10505033 · 2013-03-30 (March 30, 2013)

WHILE DRIVING ON THE FREEWAY MY VEHICLE GOT VERY SHAKY AND UNCONTROLLABLE TO DRIVE, THE CHECK ENGINE LIGHT CAME ON AND WE NOTICED A BURNING SMELL AND SMOKE COMING FROM UNDER THE HOOD AREA. AFTER BEING ABLE TO PULL OFF FREEWAY AND CHECK CAR WE NOTICED A HUGE TRAIL AND PUDDLE OF OIL COMING FROM MY CAR. TURNED CAR INTO FORD DEALERSHIP AND WAS TOLD THAT IT WAS A OIL LEAK FROM MY ENGINE OIL COOLER AND RESULTED IN A SHATTERED PISTON IN MY ENGINE FROM IT BEING STARVED OF OIL. WAS TOLD BY FORD I NEEDED A NEW ENGINE, BUT RECEIVED A "REMANUFACTURED" ENGI…

Owner-reported narrative. 3,600 miles reported. Look up ODI 10505033 at NHTSA ↗

Owner report 10508551 · 2013-04-17 (April 17, 2013)

I BOUGHT A 2013 FORD FIESTA IN OCTOBER OF 2012 AND I HAVE 13000 MILES ON IT AND TODAY 4-17-13 IS THE 3RD TIME I?VE DROPPED THE CAR OFF AT THE DEALER SHIP TO HAVE THE TRANSMISSION WORKED ON. THE FIRST TIME THE DEALERSHIP REBUILT THE TRANSMISSION, THE 2ND TIME THEY SAID THEY COULDN?T FIND ANYTHING AND I AM WAITING TO HEAR FROM THE SHOP TO SEE WHAT THEY SAY TODAY. MY TRANSMISSION HAS A GRINDING SOUND, WHEN I PUSH THE ACCELERATOR IT SOMETIMES DOESN?T ENGAGE AND DRIVE FORWARD UNTIL I LET MY FOOT OFF AND THEN REPRESS THE ACCELERATOR. WHEN SITTING IN …

Owner-reported narrative. 1,200 miles reported. Look up ODI 10508551 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V488000 · Air Bags

Reported: 2012-10-05 (October 5, 2012)

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

Consequence: An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

Remedy: Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

NHTSA campaign record ↗
15V246000 · Latches/Locks/Linkages:Doors:Latch

Reported: 2015-04-24 (April 24, 2015)

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

NHTSA campaign record ↗
20V331000 · Latches/Locks/Linkages:Doors:Latch

Reported: 2020-06-08 (June 8, 2020)

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

NHTSA campaign record ↗