2012 Ford FIESTA: complaints, problems and recalls

THE HEADREST IS CAUSING ME TO HAVE HEADACHES DUE TO THE FORWARD LEANING POSITION OF THE HEADREST. I HAVE TRIED ALL THE SITUATIONS OF THE SEAT AND IT IS THE SAME FOR ALL OF THEM. I AM 5'2 AND IN MY RESEARCH HAVE FOUND MOST OTHER SHORT PEOPLE HAVE THE SAME ISSUE. *TR

Owner-reported narrative. 300 miles reported. Look up ODI 10432476 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT EXPRESSED CONCERN THAT HE WAS UNABLE TO DEPRESS ONE PEDAL WITHOUT DEPRESSING THE OTHER AS WELL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE. UPDATED 01/20/12*LJ UPDATED 01/30/12

Owner-reported narrative. 5 miles reported. Look up ODI 10440385 at NHTSA ↗

I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE C…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10442569 at NHTSA ↗

WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT …

Owner-reported narrative. 800 miles reported. Look up ODI 10450356 at NHTSA ↗

WHEN THE BRAKE IS RELEASED WHILE IN DRIVE THE CAR ROLLS BACKWARD AT TIMES. FORD SERVICE EXPLAINED THAT IT IS DUE TO THE DOUBLE CLUTCH TRANSMISSON. THE DRIVER HAS 3 SECONDS TO PRESS THE ACCELERATOR BEFORE THE BRAKE RELEASES. *TR

Owner-reported narrative. 100 miles reported. Look up ODI 10456798 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MO…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10462759 at NHTSA ↗

FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT

Owner-reported narrative. 5,900 miles reported. Look up ODI 10462790 at NHTSA ↗

THIS IS A BRAND NEW CAR ,PURCHASED AT FULLER FORD IN CINCINNATI OHIO, TWO DAYS IN MY POSSESSION, THE TRANSMISSION LOCKED UP AND STARTING BURNING, THE CAR WOULD NOT MOVE AT ALL , IN THE MIDDLE OF THE ROAD , THIS COULD HAVE CAUSED A SERIOUS ACCIDENT OR EVEN DEATHS, FORD KNOWS ABOUT THESE TRANSMISSIONS BEING BAD AND SHOULD NOT BE SELLING THESE CARS . NOW THEY THINK I SHOULD KEEP DRIVING IT AND BREAKING DOWN UNTIL THE LEMON LAW CAN BE ENACTED, I AM NOT DRIVING THIS CAR AT ALL , EVER AGAIN. IT IS DANGEROUS, OTHER PEOPLE HAVE BOUGHT THESE AND HAD T…

Owner-reported narrative. 250 miles reported. Look up ODI 10469277 at NHTSA ↗

Reported: 2012-10-05 (October 5, 2012)

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

Consequence: An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

Remedy: Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

Reported: 2015-04-24 (April 24, 2015)

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Reported: 2020-06-08 (June 8, 2020)

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.