2011 Ford F-750: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 FORD F-750. THE CONTACT STATED THAT THE VEHICLE'S HEADLINER WAS TOO LOW AND A NORMAL SIZED PERSON WAS UNABLE TO OPERATE THE VEHICLE WITHOUT HITTING THEIR HEAD ON IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DECIDED TO LOWER THE SEAT HEIGHT AS A TEMPORARY REMEDY, WHICH FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 4,000.

Owner-reported narrative. 100 miles reported. Look up ODI 10462405 at NHTSA ↗

THIS VEHICLE WAS USED AS A MOBILE MEDICAL UNIT FOR RESEARCH. TWO STAFF MEMBERS WERE IN THE CAB EN ROUTE TO A STUDY VISIT - BOTH WERE FAMILIAR DRIVERS OF THE VEHICLE. APPROXIMATELY 9 MILES INTO THE TRIP A PASSERBY ON THE INTERSTATE FLAGGED US DOWN AND WANTED US TO PULL OVER AND INFORMED US THAT THE BACK WHEELS WERE ON FIRE. WITHOUT THE PASSERBY, WE WOULD NOT HAVE KNOW ANYTHING WAS WRONG. THERE WERE NO INDICATOR LIGHT WARNINGS AND THE VEHICLE DID NOT SEEM TO BE DRIVING DIFFERENT THAN USUAL. WE PULLED OVER, CALLED 911 FOR ASSISTANCE AND USED …

Owner-reported narrative. 6,375 miles reported. Look up ODI 10726663 at NHTSA ↗

Reported: 2011-05-03 (May 3, 2011)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 AND F-750 TRUCKS, EQUIPPED WITH AIR BRAKES AND A TRAILER PACKAGE OR TRACTOR PACKAGE, FOR AN INCORRECTLY PROGRAMMED ABS MODULE. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)."

Consequence: AN AFFECTED VEHICLE MAY NOT DISPLAY A TRAILER ABS FAULT IN THE CAB OF THE TRUCK WARNING THE DRIVER OF AN EXISTING TRAILER ABS FAILURE. SUCH AN ABS FAILURE MAY RESULT IN TRAILER BRAKE LOCK-UP, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL NOTIFY OWNERS AND REPLACE THE ABS MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Reported: 2012-03-07 (March 7, 2012)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-650 AND F-750 TRUCKS, MANUFACTURED FROM DECEMBER 3, 2010, THROUGH DECEMBER 20, 2011, EQUIPPED WITH BENDIX ATR-6 ANTILOCK TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.

Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A BENDIX ATR-6 TRACTION RELAY VALVE KIT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-800-392-3673.

Reported: 2014-04-08 (April 8, 2014)

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy: DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.