2012 Ford F-350: complaints, problems and recalls

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW THE VEHICLE BY TAKING HIS RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND APPLIED IT TO THE BRAKE. , THE VEHICLE CONTINUED TO TRAVEL AT THE SAME SPEED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 620 AND THE CURRENT MILEAGE WAS 660. UPDATED 01/02…

Owner-reported narrative. 620 miles reported. Look up ODI 10486538 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO SUSTAINED FACIAL INJURIES. THE DRIVER OF THE SECOND VEHICLE ALSO SUSTAINED FACIAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT…

Owner-reported narrative. 4,800 miles reported. Look up ODI 10488808 at NHTSA ↗

DELAYED REACTION OF ACCELERATOR : ENGINE RPM DOES NOT DECREASE IMMEDIATELY WHEN ACCELERATOR PEDAL IS RELEASED THEREFORE MAKING THE VEHICLE DIFFICULT TO STOP IN AN EMERGENCY SITUATION . *TR

Owner-reported narrative. 1,500 miles reported. Look up ODI 10499463 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT WOULD HAVE TO DEPRESS THE ACCELERATOR PEDAL AND ALLOW THE ENGINE RPMS TO INCREASE BEFORE THE VEHICLE WOULD ABRUPTLY ENGAGE IN REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE FAILURE WAS COMMON FOR THE PARTICULAR MAKE AND MODEL VEHICLE. THE FAILURE RECURRED MOST OFTEN …

Owner-reported narrative. 3,000 miles reported. Look up ODI 10499596 at NHTSA ↗

WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOWN ENGINE IN THE EVENT OF A FAULTY SENSOR IN ORDER TO PROTECT THE VEHICLE. THE SYSTEM SHOULD ALERT TO THE ISSUE AND ALLOW THE HUMAN TO DETERMINE IF IT IS SAFER TO CONTINUE DRIVING AND RISK DAMAGE TO THE VEHICLE. A CONTR…

Owner-reported narrative. 25,667 miles reported. Look up ODI 10503797 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WHILE ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. IN ADDITION, WHEN THE CONTACT PLACED A LOAD BEHIND THE VEHICLE, IT WOULD INDEPENDENTLY SHIFT INTO NEUTRAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

Owner-reported narrative. 48,000 miles reported. Look up ODI 10505188 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FUEL SYSTEM TO MALFUNCTION DUE TO BAD FUEL FLOWING THROUGH THE VEHICLE. THE DEALER STATED THE FUEL PUMP AND FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL PUMP AND INJECTORS REPLACED. THE FAILURE M…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10507173 at NHTSA ↗

RECURRING EVENT: REAR LIGHTS, TURN SIGNALS AND BRAKE LIGHTS STOP WORKING. SOME OR ALL MAY FAIL AT ANY GIVEN TIME. DOES NOT SEEM TO BE ASSOCIATED WITH ANY WEATHER RELATED CONDITION. VEHICLE PLACED IN TWO DIFFERENT DEALERSHIP REPAIR FACILITIES WITH MULTIPLE 'FIXES' BEING MADE. NONE OF THOSE REPAIRS HAS WORKED AS A PERMANENT FIX. THE REAR LIGHTS GO OUT WITHOUT NOTICE ON PANEL WARNING SYSTEMS. EXTREMELY HAZARDOUS AT NIGHT, IN UNFAVORABLE WEATHER CONDITIONS, AND WITH TRAILER TOW. WITH NO REAR LIGHTS THE TRUCK CANNOT BE SEEN BY OTHER APPROACH…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10509690 at NHTSA ↗

Reported: 2011-12-08 (December 8, 2011)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Reported: 2013-08-23 (August 23, 2013)

Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.

Consequence: Excessive heat build up in rear compartment could result in fire.

Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

Reported: 2013-10-30 (October 30, 2013)

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Reported: 2014-08-13 (August 13, 2014)

PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.