2011 Ford F-350: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 FORD F350. THE CONTACT NOTICED THAT THERE WAS NO SHIELD IN FRONT OF THE RUNNING BOARD CAUSING DIRT, DEBRIS AND SNOW TO BE THROWN ONTO THE RUNNING BOARD. THE CONTACT STATED THAT HE COULD POSSIBLY FALL AND INJURE HIMSELF ON THE WET RUNNING BOARD. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE CONTACT DID NOT INFORM THE DEALER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY …

Owner-reported narrative. 2,000 miles reported. Look up ODI 10375469 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F350 EQUIPPED WITH CONTINENTAL CONTI TRAC RADIAL TR TIRES (NA), TIRE SIZE 275/70/18. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER SIDE TIRE EXPLODED. THE CONTACT REPLACED THE DEFECTIVE TIRE WITH A SPARE. THE TIRE WAS NOT REPLACED. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11T002000 (TIRES: TREAD/BELT) YET THE DOT NUMBER OF THE TIRES (A31546U03510) WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

Owner-reported narrative. 8,500 miles reported. Look up ODI 10393106 at NHTSA ↗

TL*THE CONTACT RENTED A 2011 FORD F350. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN SHIFTING INTO DRIVE, THERE WAS A SUDDEN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE BRAKE WAS APPLIED WITH EXCESSIVE PRESSURE AND THE TIRES BEGAN TO SPIN UNCONTROLLABLY. THE BRAKE PEDAL WAS ENGAGED FIRMLY NUMEROUS TIMES. THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED THE ENGINE OFF IN ORDER TO STOP THE VEHICLE. WHEN THE RENTAL VEHICLE WAS RETURNED TO THE FACILITY, THE CONTACT INFORMED THEM OF THE UNINTENDED ACCELERATION FAILURE. THE FAI…

Owner-reported narrative. 600 miles reported. Look up ODI 10396825 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F350. WHILE DRIVING APPROXIMATELY 10 MPH, AN UNUSUAL NOISE EMITTED FROM THE VEHICLE WITH THE SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL AND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. HE THEN INSPECTED UNDER THE HOOD AND DISCOVERED THAT THE STEERING FLUID RESERVOIR WAS EMPTY. THE CONTACT RESUMED DRIVING. THE BRAKES WERE APPLIED WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED. …

Owner-reported narrative. 1,039 miles reported. Look up ODI 10410727 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350. WHEN ATTEMPTING TO SHIFT BETWEEN GEARS THE VEHICLE WOULD HESITATE. THE VEHICLE WOULD ALSO DOWN SHIFT INTO NEUTRAL GEAR WHILE THE RPMS INCREASED BUT THE ACCELERATOR PEDAL DID NOT RESPOND. THE FAILURE OCCURRED INTERMITTENTLY SINCE THE VEHICLE WAS PURCHASED IN AUGUST 2010. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PERFORMANCE WAS MONITORED BY THE DVR SYSTEM; HOWEVER, THE SYSTEM COULD NOT DETECT ANY CODES. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, THEY DID NOT OFFER ANY ASSISTAN…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10421140 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH OVER A ROAD BUMP WHEN THE VEHICLE BEGAN TO VIBRATE VIOLENTLY, CAUSING THE VEHICLE TO TRAVEL INTO ANOTHER LANE WITHOUT INTENT. THE FAILURE RECURRED THREE TIMES WHILE DRIVING OVER A ROAD BUMP OR POTHOLE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,400.

Owner-reported narrative. 23,400 miles reported. Look up ODI 10425765 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT AN OBJECT FROM THE ROAD PIERCED THE LOWER FUEL PUMP COVER. THE VEHICLE WAS REPAIRED. THE CONTACT EXPRESSED CONCERNS OVER THE FUEL PUMP BEING POSITIONED OUT IN THE OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,500. UPDATED 11/18/11*LJ THE DEALER INFORMED THE CONSUMER…

Owner-reported narrative. 17,500 miles reported. Look up ODI 10429650 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,500.

Owner-reported narrative. 23,500 miles reported. Look up ODI 10433960 at NHTSA ↗

Reported: 2010-12-29 (December 29, 2010)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Reported: 2011-02-24 (February 24, 2011)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Reported: 2013-10-30 (October 30, 2013)

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Reported: 2014-08-13 (August 13, 2014)

PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.