2023 Ford EXPEDITION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
64 owner complaints analyzed
8 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 16 of 64 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 18.8% |
| Transmission and shifting | 8 | 12.5% |
| Electrical and battery issues | 6 | 9.4% |
| Engine operation | 2 | 3.1% |
| Steering behavior | 2 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 16 |
| Unknown Or Other | 12 |
| Power Train | 11 |
| Engine | 6 |
| Vehicle Speed Control | 6 |
| Service Brakes | 5 |
| Forward Collision Avoidance: Adaptive Cruise Control | 3 |
| Fuel/Propulsion System | 3 |
Electrical System: 16; Unknown Or Other: 12; Power Train: 11; Engine: 6; Vehicle Speed Control: 6; Service Brakes: 5; Forward Collision Avoidance: Adaptive Cruise Control: 3; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 3; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 47 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 9 |
| 2024 | 19 |
| 2025 | 20 |
| 2026 | 16 |
2023: 9; 2024: 19; 2025: 20; 2026: 16
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11519065 · 2023-04-26 (April 26, 2023)
The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.
Owner-reported narrative. 1,578 miles reported. Look up ODI 11519065 at NHTSA ↗
Owner report 11521406 · 2023-05-10 (May 10, 2023)
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Owner-reported narrative. Look up ODI 11521406 at NHTSA ↗
Owner report 11534405 · 2023-07-25 (July 25, 2023)
While driving the vehicle in sport mode and trying to accelerate the pedal will go to the floor and the vehicle will stop moving for a couple of seconds. Usually happens around 20mph and is seemingly random. No warning lights but the vehicle will not move any faster. This has happened 3 times since we bought it.
Owner-reported narrative. Look up ODI 11534405 at NHTSA ↗
Owner report 11540243 · 2023-08-23 (August 23, 2023)
The contact owns a 2023 Ford Expedition. The contact stated that the liftgate failed to open with the key fob remote or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor was inoperable. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Owner-reported narrative. Look up ODI 11540243 at NHTSA ↗
Owner report 11542513 · 2023-09-04 (September 4, 2023)
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lu…
Owner-reported narrative. Look up ODI 11542513 at NHTSA ↗
Owner report 11548035 · 2023-10-03 (October 3, 2023)
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Owner-reported narrative. Look up ODI 11548035 at NHTSA ↗
Owner report 11552691 · 2023-10-30 (October 30, 2023)
The contact owns a 2023 Ford Expedition. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated. As a result, the vehicle proceeded over the side curves then stalled. All the air bags deployed. No warning lights was illuminated. The contact sustained injury to his left arm that required medical attention. A police report was filed. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and th…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11552691 at NHTSA ↗
Owner report 11553959 · 2023-11-07 (November 7, 2023)
The contact owns a 2023 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's side exterior mirror fractured. The contact stated that he noticed that there was water inside the mirror housing. The vehicle was taken to the dealer and the front driver's side exterior mirror needed to be replaced. The contact was informed that the part was ordered. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.
Owner-reported narrative. 9,500 miles reported. Look up ODI 11553959 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V128000 · Power Train:Axle Assembly
Reported: 2023-02-24 (February 24, 2023)
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Consequence: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.
Remedy: Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S07.
NHTSA campaign record ↗23V420000 · Equipment:Other:Owners/Service/Other Manual
Reported: 2023-06-09 (June 9, 2023)
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
NHTSA campaign record ↗24V852000 · Equipment:Other:Labels
Reported: 2024-11-08 (November 8, 2024)
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
NHTSA campaign record ↗25V314000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Consequence: A loss of brake function increases the risk of a crash.
Remedy: Dealers will inspect the front brake line and replace the brake line or air cleaner outlet pipe, as necessary, free of charge. Owner notification letters were mailed May 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S47.
NHTSA campaign record ↗25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗26V104000 · Electrical System: Integrated Trailer Brake Control | Exterior Lighting:Tail Lights
Reported: 2026-02-20 (February 20, 2026)
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
NHTSA campaign record ↗26V204000 · Visibility:Windshield Wiper/Washer:Linkages
Reported: 2026-03-31 (March 31, 2026)
Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.
NHTSA campaign record ↗26V368000 · Structure:Interior Panels:Center Console
Reported: 2026-06-09 (June 9, 2026)
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
Consequence: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.
NHTSA campaign record ↗