2004 Ford EXCURSION: complaints, problems and recalls

NO HEAD REST ON REAR SEAT OF EXCURSIONS AND NO SHOULDER BELTS ON CENTER REAR SEATS. THESE SAFETY FEATURES WERE DEVELOPED SPECIFICALLY TO PREVENT CERVICAL SPINE AND LUMBAR SPINE INJURIES AND THERE IS NO EXCUSE FOR THESE BEING ABSENT. I COULD SEE FORD THEORETICALLY BEING HELD LIABLE IF PERSONS WERE INJURED DUE TO LACK OF THESE FEATURES. I STRONGLY BELIEVE FORD SHOULD PROVIDE AN AFTERMARKET SOLUTION TO SOLVE THIS PROBLEM. DR. W. J. WALL, MD. *LA

Owner-reported narrative. Look up ODI 10043089 at NHTSA ↗

CONSUMER CHECKED THE INTERNET AND FOUND THAT THERE WERE MANY PEOPLE WHO WERE HAVING THE SAME PROBLEMS THAT HE WAS HAVING. VEHICLE COULD NOT BE ALIGNED. TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, BUT VEHICLE STILL WANDERED LEFT AND RIGHT. MECHANIC CLAIMED THERE WAS NO RESOLUTION FOR THE PROBLEM. *AK

Owner-reported narrative. Look up ODI 10055689 at NHTSA ↗

WHILE DRIVING 55 MPH LEFT REAR TIRE SIDEWALL BLEW OUT. FIRESTONE HAD BEEN CONTACTED. FIRESTONE, STEELTEX , HT26575R16. *AK THE CONSUMER STATED THE TIRES WERE RECALLED AND HAVE SINCE BEEN REPLACED. *JB

Owner-reported narrative. Look up ODI 10059781 at NHTSA ↗

MY 2004 FORD EXCURSION 4X4 WITH THE 6.0 PSD HAS APPROX. 1/2" CLEARANCE BETWEEN THE FRONT SPRINGS AND THE SPRING BUMP STOP. THE PASSENGER SIDE HAS ABOUT 1". THE ONLY ALLOWS THE SUSPENSION TO TRAVEL 1/2" AND 1". DURING NORMAL DRIVING IT WILL VERY OFTEN BOTTOM OUT ONTO THE 3" RUBBER BUMP STOPS PUTTING THE WEIGHT OF THE TRUCK BOUNCING ON THE AXLES AND TIRES. DURING NORMAL DRIVING, WHEN IT BOTTOMS OUT, STEERING CONTROL IS MINIMAL AS THE SHOCK TO THE VEHICLE IS SIGNIFICANT AND THE SHOCK OF THE WEIGHT IS PRIMARILY ON THE TIRES. THE DEALER HAS L…

Owner-reported narrative. Look up ODI 10060741 at NHTSA ↗

LACK OF HEADRESTS ON REAR SEAT AND MIDDLE SEAT FORD EXCURSION MODELS. CERVICAL SPINE INJURY RISKS AND UNACCEPTABLE. I CANNOT BELIEVE FORD HAS BEEN ALLOWED TO GET AWAY WITH THIS. A RECALL IS IN ORDER.

Owner-reported narrative. Look up ODI 10068395 at NHTSA ↗

WHILE DRIVING ENGINE REVVED AND THE VEHICLE SURGED FORWARD, ALTHOUGH THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. THE VEHICLE HAS DONE THIS N SEVERAL OCCASION AND SOMETIMES THE VEHICLE EVEN STALLED. THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES FOR THIS ISSUE. THE DEALER IS CURRENTLY WORKING ON THE VEHICLE BUT IS UNABLE TO REMEDY THE PROBLEM BECAUSE THEY CAN NOT DUPLICATE IT. *AK *NM

Owner-reported narrative. 4,049 miles reported. Look up ODI 10081689 at NHTSA ↗

PURCHASED NEW 2004 FORD EXCURSION ON 3/9/2004. WITHIN A MONTH WE DISCOVERED A PROBLEM WITH THE CRUISE CONTROL. WHEN GOING DOWN HILL, THE UNIT WOULD FAIL TO RE-ENGAGE AS IT STARTED BACK UP THE HILL. SOMETIMES IT WOULD RE-ENGAGE WITH A MASSIVE SURGE OF ENGINE. ONCE THE ENGINE TOTALLY STALLED FORCING US TO FIGHT THE VEHICLE OFF THE ROAD AND OUT OF THE FLOW OF TRAFFIC. AFTER THREE RETURNS TO THE DEALERSHIP, THEY FINALLY ADMITTED THAT THERE IS A KNOWN DEFECT AND FORD IS WORKING ON DETERMINING A FIX. WE HAVE BEEN CALLING AND WAITING SINCE APRI…

Owner-reported narrative. 500 miles reported. Look up ODI 10082665 at NHTSA ↗

DRIVERS SIDE REAR SEAT PASSENGER WINDOW SPONTANEOUSLY EXPLODED WHILE CAR PARKED IN DRIVEWAY. NOTHING HAD IMPACTED THE GLASS. FORD REFUSES TO HONOR ITS WARRANTY, CLAIMING NO PROOF THAT GLASS HAD NOT BEEN IMPACTED. GLASS REPLACED $529.28 AND PAINT TOUCHUP OF DOOR DAMAGE BY FALLING GLASS $133.75 MINOR CUT INJURY FROM GLASS FRAGMENTS.

Owner-reported narrative. 7,334 miles reported. Look up ODI 10086590 at NHTSA ↗

Reported: 2005-06-10 (June 10, 2005)

CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.

Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

Remedy: DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON JULY 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Reported: 2011-07-13 (July 13, 2011)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.