2024 Ford ESCAPE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
76 owner complaints analyzed
8 distinct recall campaigns
11,531 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 25 of 76 complaints (32.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 14.5% |
| Engine operation | 7 | 9.2% |
| Electrical and battery issues | 3 | 3.9% |
| Steering behavior | 2 | 2.6% |
| Transmission and shifting | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 25 |
| Lane Departure: Blind Spot Detection | 16 |
| Unknown Or Other | 16 |
| Engine | 13 |
| Forward Collision Avoidance: Warnings | 12 |
| Back Over Prevention: Rearview System Braking | 7 |
| Forward Collision Avoidance: Adaptive Cruise Control | 7 |
| Air Bags | 6 |
Electrical System: 25; Lane Departure: Blind Spot Detection: 16; Unknown Or Other: 16; Engine: 13; Forward Collision Avoidance: Warnings: 12; Back Over Prevention: Rearview System Braking: 7; Forward Collision Avoidance: Adaptive Cruise Control: 7; Air Bags: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 64 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 56 |
| 2026 | 16 |
2024: 4; 2025: 56; 2026: 16
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 11 complaint narratives. Engine operation appears in 7 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11589494 · 2024-05-19 (May 19, 2024)
I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded e…
Owner-reported narrative. Look up ODI 11589494 at NHTSA ↗
Owner report 11594747 · 2024-06-17 (June 17, 2024)
The contact owns a 2024 Ford Escape. The contact stated while driving 65-70 MPH and depressing the accelerator pedal, the wrench warning light illuminated and the message "Engine over-temperature. Service Now" was displayed. The contact stated that the failure recurred several times while driving and depressing the accelerator pedal. The contact stated that the vehicle operated as needed upon releasing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the engine cylinder head. T…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11594747 at NHTSA ↗
Owner report 11627243 · 2024-11-25 (November 25, 2024)
The contact owns a 2024 Ford Escape. The contact stated that his wife had driven approximately 500 miles during a trip from Tennessee to Michigan, where she made stops as needed. The contact stated that after his wife arrived to the destination, she noticed that she had sustained third-degree burns on the right buttock and on the right upper leg from the front driver's side seat heater. The contact stated that his wife was a nurse and was self-treating at the residence. The dealer was not notified of the failure. The manufacturer was notified o…
Owner-reported narrative. 14,000 miles reported. Look up ODI 11627243 at NHTSA ↗
Owner report 11628509 · 2024-12-03 (December 3, 2024)
I’m having trouble accelerating when the vehicle is stopped at a stop sign or when making a left or right turn. This has been dangerous because I end up stuck in the middle of intersections without being able to move. The vehicle is new and has 1400 miles on it.
Owner-reported narrative. Look up ODI 11628509 at NHTSA ↗
Owner report 11637470 · 2025-01-21 (January 21, 2025)
The contact owns a 2024 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer informed the contact that DTC: P0300 (multiple cylinder misfire) and P0316 (a misfire in one or more cylinders during the initial startup phase). The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate fai…
Owner-reported narrative. 4,092 miles reported. Look up ODI 11637470 at NHTSA ↗
Owner report 11640080 · 2025-02-01 (February 1, 2025)
The voice assistance button and map are not working on my car. The problem started on [XXX]. This is used to control my phone because Ohio is hands-free and I cannot use my phone while driving. The map is not working. Also. The dealer could not fix the problem and for customer care could not fix the problem. They said it would not be fixed until the end of the year. It is now 2025 and they still have not fixed the problem. They do not consider this a recall and I don't understand why. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION…
Owner-reported narrative. Look up ODI 11640080 at NHTSA ↗
Owner report 11640176 · 2025-02-02 (February 2, 2025)
Check engine light came on. Vehicle has around 5000 miles on it. My app told me it at misfire was detected. We took it to the dealer ship. All they said is ford is aware of this issue.
Owner-reported narrative. Look up ODI 11640176 at NHTSA ↗
Owner report 11644975 · 2025-02-26 (February 26, 2025)
My 2024 Ford Scape is vibrating shaking to bad on driving at any speed, as well turn off in middle of road after I stoped. I had brought to the dealer shop unssuccessfull because they dont want take care of my car, they said it was caused because I did not let the car get warm enought, but I let the car on 20 min before drive. My car have only 3,500 miles only.
Owner-reported narrative. Look up ODI 11644975 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V440000 · Forward Collision Avoidance: Adaptive Cruise Control
Reported: 2024-06-14 (June 14, 2024)
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Consequence: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
NHTSA campaign record ↗24V634000 · Fuel System, Gasoline:Fuel Injection System:Injectors
Reported: 2024-08-23 (August 23, 2024)
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
NHTSA campaign record ↗24V850000 · Electrical System: Instrument Cluster/Panel | Air Bags:Frontal
Reported: 2024-11-08 (November 8, 2024)
Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
Remedy: Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
NHTSA campaign record ↗24V852000 · Equipment:Other:Labels
Reported: 2024-11-08 (November 8, 2024)
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
NHTSA campaign record ↗24V954000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm)
Reported: 2024-12-20 (December 20, 2024)
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
NHTSA campaign record ↗25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗25V343000 · Equipment:Electrical:Engine Block Heater | Electrical System
Reported: 2025-05-23 (May 23, 2025)
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
Consequence: An overheated engine block heater can increase the risk of a fire.
Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
NHTSA campaign record ↗25V372000 · Engine
Reported: 2025-06-03 (June 3, 2025)
Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
Consequence: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
NHTSA campaign record ↗