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U.S. public vehicle records

2023 Ford ESCAPE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

95 owner complaints analyzed

11 distinct recall campaigns

19,280 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 25 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 36 of 95 complaints (37.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2021.1%
Transmission and shifting1111.6%
Braking behavior1010.5%
Engine operation66.3%
Steering behavior55.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
36
Engine
28
Power Train
20
Unknown Or Other
9
Fuel/Propulsion System
7
Vehicle Speed Control
7
Forward Collision Avoidance
4
Forward Collision Avoidance: Adaptive Cruise Control
4
Component breakdown data
CategoryCount
Electrical System36
Engine28
Power Train20
Unknown Or Other9
Fuel/Propulsion System7
Vehicle Speed Control7
Forward Collision Avoidance4
Forward Collision Avoidance: Adaptive Cruise Control4

Electrical System: 36; Engine: 28; Power Train: 20; Unknown Or Other: 9; Fuel/Propulsion System: 7; Vehicle Speed Control: 7; Forward Collision Avoidance: 4; Forward Collision Avoidance: Adaptive Cruise Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
14
25,000 to 49,999
8
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00014
25,000 to 49,9998
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9990
150,000 and above1

Under 25,000: 14; 25,000 to 49,999: 8; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (14). 70 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
8
2024
24
2025
28
2026
35
Complaints over time data
CategoryCount
20238
202424
202528
202635

2023: 8; 2024: 24; 2025: 28; 2026: 35

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 20 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Braking behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11539326 · 2023-08-18 (August 18, 2023)

At approximately 1,000 miles on 2 separate occasions while traveling on the interstate, roughly 10 minutes apart, an audible chime and visual alert within the speedometer cluster appeared “engine coolant over temperature” for approximately 10 seconds. The temperature gauge within the cluster indicated normal, midway within the span of the gauge. The following day prior to starting the vehicle, a cold start essentially, the coolant level was “full”. I ran a “check engine” check with no stored codes in temporary or permanent storage. My 2023 Ford…

Owner-reported narrative. Look up ODI 11539326 at NHTSA ↗

Owner report 11547386 · 2023-09-29 (September 29, 2023)

After the vehicle sits idle for about two contiguous days and you open the driver's door, there are not lights on inside or outside. Normally when you open the driver's door, the center dash and console light up as well as the ambient lighting in various areas of the interior. There is no mention of the 'battery deep sleep' anywhere in the online user manual for a non electric vehicle (ICE). Entering a dark interior in the middle of the night creates the potential for a slip and fall accident. Not to mention contact with kees and the dash or …

Owner-reported narrative. Look up ODI 11547386 at NHTSA ↗

Owner report 11548274 · 2023-10-04 (October 4, 2023)

engine light came on took it into dealership. they said it was evap system then fixed it. picked car up in a wednesday by the friday, light came on again. took back into dealership, they didn’t detect any leaks.. said they were going to put in a canister purge solenoid. found out about 23S27.. apparently my vehicle vin doesn’t fall under that recall.. but yet my vehicle has all the signs.

Owner-reported narrative. Look up ODI 11548274 at NHTSA ↗

Owner report 11548405 · 2023-10-05 (October 5, 2023)

As I was driving home with about 5 minutes to go, in my brand new (2 week old)2023 Ford Escape, I smelled something burning. I pulled over and saw smoke so I turned off the car and got out. As I got out of the car I looked under and saw fire. I got away from the car and as I did, the fire kept growing and growing from under the hood. The fire went high enough to hit the trees on the side of the roasd. The police and fire department came and were able to put out the fire but not before the car was distroyed. There were no warning lights or any o…

Owner-reported narrative. Look up ODI 11548405 at NHTSA ↗

Owner report 11551709 · 2023-10-24 (October 24, 2023)

Vehicle has a 1.5L dragon 3 cylinder. When passing vehicles, on 3 occasions it throws codes that says that the engine has an engine overheated issue, service asap, and goes into a limp mode which does not give you any time to get to safety before your speed is dropped below 55 mph. It will not go out of limp mode until you completely shut off the vehicle and wait 5 or so minutes and turn it back on. Even after it stays in a limp mode capacity and does not easily get back up to highway speeds. The certified dealership service department has ha…

Owner-reported narrative. Look up ODI 11551709 at NHTSA ↗

Owner report 11552516 · 2023-10-29 (October 29, 2023)

3 times, either merging on the highway or full throttle, vehicle screams overheat warning with wrench light for a couple of seconds and disappears. No limp mode or smoke at all. And coolant level is at MAX. No clue is this some sort of glitch or engine failure? Vehicles drives amazing and power is great. Maybe it’s a software glitch?

Owner-reported narrative. Look up ODI 11552516 at NHTSA ↗

Owner report 11554794 · 2023-11-13 (November 13, 2023)

Shortly after purchasing this, my daughter was driving it and the check engine light came on and it said it was overheating. The dealer was contacted and it was taken in for repairs. We got it back and was told that it was a broken wire in the wiring harness and they ordered a new harness but had fixed the wire so it should be good to go. 2 weeks later it did the same thing and actually went into limp mode. This time they said it was the sensor in the cylinder head and they ordered a replacement. Fast forward 3 1/2 months and it's still at the …

Owner-reported narrative. Look up ODI 11554794 at NHTSA ↗

Owner report 11559613 · 2023-12-11 (December 11, 2023)

After reviewing my owner’s manual on my newly purchased vehicle, I was shocked at how quickly and unexpectedly I was propelled from 75mph to 105mph because of a new-to-me feature on this model. I was surprised and moreover shocked that a system like this is mass-produced and sold worldwide. Seems like the manufacturer should provide proper training materials and not just the dealer telling me to Youtube it. I fear for my life every time I get behind the wheel. If someone unassumingly were to drive this vehicle without becoming accustomed to t…

Owner-reported narrative. Look up ODI 11559613 at NHTSA ↗

Recall history

11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V859000 · Fuel System, Gasoline:Fuel Injection System

Reported: 2022-11-18 (November 18, 2022)

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

NHTSA campaign record ↗
23V380000 · Engine

Reported: 2023-05-26 (May 26, 2023)

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

NHTSA campaign record ↗
23V506000 · Electrical System: Instrument Cluster/Panel

Reported: 2023-07-21 (July 21, 2023)

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Remedy: Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

NHTSA campaign record ↗
24V440000 · Forward Collision Avoidance: Adaptive Cruise Control

Reported: 2024-06-14 (June 14, 2024)

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Consequence: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

NHTSA campaign record ↗
24V634000 · Fuel System, Gasoline:Fuel Injection System:Injectors

Reported: 2024-08-23 (August 23, 2024)

Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

NHTSA campaign record ↗
24V852000 · Equipment:Other:Labels

Reported: 2024-11-08 (November 8, 2024)

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

NHTSA campaign record ↗
24V954000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm)

Reported: 2024-12-20 (December 20, 2024)

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

NHTSA campaign record ↗
25V315000 · Back Over Prevention:Software

Reported: 2025-05-09 (May 9, 2025)

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

NHTSA campaign record ↗
25V343000 · Equipment:Electrical:Engine Block Heater | Electrical System

Reported: 2025-05-23 (May 23, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

Consequence: An overheated engine block heater can increase the risk of a fire.

Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.

NHTSA campaign record ↗
25V345000 · Engine

Reported: 2025-05-23 (May 23, 2025)

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire increases the risk of injury.

Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

NHTSA campaign record ↗
25V372000 · Engine

Reported: 2025-06-03 (June 3, 2025)

Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.

Consequence: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.

NHTSA campaign record ↗