2024 Ford EDGE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
42 owner complaints analyzed
2 distinct recall campaigns
5,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 16 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 8 of 42 complaints (19.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 11.9% |
| Braking behavior | 3 | 7.1% |
| Electrical and battery issues | 3 | 7.1% |
| Steering behavior | 2 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 8 |
| Back Over Prevention | 6 |
| Electrical System | 5 |
| Power Train | 5 |
| Air Bags | 3 |
| Seats | 3 |
| Engine | 2 |
| Exterior Lighting | 2 |
Unknown Or Other: 8; Back Over Prevention: 6; Electrical System: 5; Power Train: 5; Air Bags: 3; Seats: 3; Engine: 2; Exterior Lighting: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 15 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 15; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (15). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 17 |
| 2025 | 13 |
| 2026 | 11 |
2023: 1; 2024: 17; 2025: 13; 2026: 11
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 5 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11546059 · 2023-09-22 (September 22, 2023)
1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …
Owner-reported narrative. Look up ODI 11546059 at NHTSA ↗
Owner report 11567601 · 2024-01-24 (January 24, 2024)
The contact owns a 2024 Ford Edge. The contact stated that after his wife entered the vehicle and closed the front driver's side door, the sunroof exploded without any impact. The sunroof glass shards fell inside the vehicle and onto his wife, causing a bump on her head; however, medical attention was not received. The contact stated that the weather was freezing outside when the failure occurred. The vehicle was taken to the dealer, where pictures of the sunroof were taken and sent to the manufacturer. The contact was informed that the sunroof…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11567601 at NHTSA ↗
Owner report 11571259 · 2024-02-11 (February 11, 2024)
The car was loaded with mold throughout. We had to trade it in because it could not be repaired. Now I see the car is on a used car lot at same dealer in Elyria Ohio. This is wrong as the mold made me deathly sick. We had to get rid of lit and took a large loss as to not have the vehicle anymore. This is serious. The mold was all over the car and in the vent system. There was still standing water in the spare compartment and floors and glove box. I put a petri dish in the back seat for an hour which I uploaded.
Owner-reported narrative. Look up ODI 11571259 at NHTSA ↗
Owner report 11583284 · 2024-04-16 (April 16, 2024)
The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11583284 at NHTSA ↗
Owner report 11583734 · 2024-04-18 (April 18, 2024)
The driver's side view mirror glass has been distorted/warped since I bought the vehicle new. It jeopardizes my safety every time I drive the vehicle as I feel like I need extra time to focus when looking at my mirror because of the distortion. I have taken my vehicle to 2 different Ford dealerships, 1 said that they didn't see an issue and the other one verbally said that they could see some distortion but it did not justify them to do a replacement but that glass degrades over time and to just ask them to check the mirror next time when I get…
Owner-reported narrative. Look up ODI 11583734 at NHTSA ↗
Owner report 11584048 · 2024-04-19 (April 19, 2024)
The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11584048 at NHTSA ↗
Owner report 11584095 · 2024-04-19 (April 19, 2024)
The contact owns a 2024 Ford Edge. The contact stated that the rear bench seat was loose. The contact stated that the base was attached; however, the back of the bench moved and wiggled when the hand was placed anywhere on the bench. The contact stated that the seat was not secured, and it was not safe to install the car seat on the bench. The vehicle was taken to the dealer where the contact was informed that it was normal for the seat to move. The manufacturer was made aware of the issue. The failure mileage was approximately 2,000.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11584095 at NHTSA ↗
Owner report 11588139 · 2024-05-10 (May 10, 2024)
The contact owns a 2024 Ford Edge. The contact stated that while attempting to close the rear hatch, she became aware that the door failed to latch securely. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure but determined that the vehicle was operating as intended. The contact was informed that the hatch failed to close due to the vehicle being parked on an uneven surface. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failu…
Owner-reported narrative. 7,000 miles reported. Look up ODI 11588139 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗26V124000 · Back Over Prevention:Software
Reported: 2026-03-03 (March 3, 2026)
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
NHTSA campaign record ↗