2002 Ford E-350: complaints, problems and recalls

ENGINE FAILURE ON 2002 E350 FORD VAN. VAN WAS BEING OPERATED NORMALLY ON A RAINY DAY IN CALIFORNIA. VAN STOPPED RUNNING. DRIVER RESTARTED VAN AND RETURNED TO YARD. VAN ENGINE WAS MAKING KNOCKING NOISE. VAN WAS SENT TO DEALER. DEALER DETERMINED THAT VEHICLE HAD LARGE VOLUME OF WATER IN INTAKE SYSTEM AND SAID IT WOULD NOT BE COVERED UNDER WARRANTY. CONSUMER APPEALED TO FORD MOTOR CO. FORD SENT FIELD ENGINEER WHO AGREED WITH FINDINGS; ADDING THAT THE VEHICLE IS DESIGNED TO INGEST A SMALL AMOUNT OF WATER, BUT NOT THAT VOLUME OF WATER, THEREFORE IT …

Owner-reported narrative. 12,400 miles reported. Look up ODI 10013741 at NHTSA ↗

WHEN THE BRAKES BECAME HOT, THE VEHICLE PULLED TO THE RIGHT. THE DEALER STATED IT WAS NORMAL. *JB

Owner-reported narrative. 11,000 miles reported. Look up ODI 10020441 at NHTSA ↗

WHEN THE BRAKES BECAME HOT, THE VEHICLE PULLED TO THE RIGHT WHEN BRAKING. THE DEALER STATED IT WAS NORMAL AND REFUSED TO GIVE SERVICE. THE CONSUMER HAD A WARRANTY, BUT WAS TURNED DOWN BY AT LEAST TWO OTHER FORD DEALERS. ROFFENBAUGH FORD & BROUDUS FORD MAUEE. *JB *CB *JB

Owner-reported narrative. 78 miles reported. Look up ODI 10020443 at NHTSA ↗

WHILE DRIVING AT 35/45 MPH VEHICLE HAD A SUDDEN LOSS OF POWER STEERING, WITHOUT WARNING. DEALERSHIP HAD BEEN NOTIFIED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED.*AK

Owner-reported narrative. Look up ODI 10034502 at NHTSA ↗

WHEN APPLYING BRAKES VEHICLE ACCELERATED BEFORE STOPPING. *AK

Owner-reported narrative. Look up ODI 10040722 at NHTSA ↗

WHILE DRIVING ON THE HIGHWAY THE LEFT REAR TIRE TREAD SEPARATED CAUSING THE VAN TO ROLL OVER. THE TEN PASSENGERS THAT WERE IN THE VAN AT THE TIME WERE TRANSPORTED TO A LOCAL HOSPITAL FOR MINOR INJURIES. *NM

Owner-reported narrative. 9,316 miles reported. Look up ODI 10059325 at NHTSA ↗

WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, IT DID NOT GO DOWN TO THE FLOOR. AFTER A FEW SECOND THE PEDAL WENT DOWN TO THE FLOOR. THE CONSUMER NOTICED THAT THE PEDAL WAS HARD. *JB

Owner-reported narrative. Look up ODI 10101606 at NHTSA ↗

(1) NORMAL TIRE ROTATED EVERY 3000 MILES RUN WITH 55 LBS. FRONT 85 LBS. REAR CHECKED WEEKLY (2) SIDE WALL ON BOTH INSIDE AND OUTSIDE DRY ROTTED TO POINT OF AIR POCKETS ARE FORMING ON OUTSIDE OF TIRES. (3) TIRES REPLACED WITH BRIDGESTONE V-STEEL R265 I WENT TO TWO DIFFERENT GOODYEAR DEALERS 1ST IN ORMOND BEACH FL THE SERVICE MANAGER SAID THAT IS NOT A PROBLEM IT IS COSMETIC! 2ND GOODYEAR DEALER IN BRIDGEVILLE PA AGREED THE TIRES WERE BAD AND A DANGER TO RIDE ON, AND OFFERED A SIXTY-TWO DOLLAR DISCOUNT ON NEW TIRES (WITH THE DISCOUNT THE GOO…

Owner-reported narrative. 62,000 miles reported. Look up ODI 10105848 at NHTSA ↗

Reported: 2004-05-13 (May 13, 2004)

CERTAIN VANS AND WAGONS FAIL TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." FOR CERTAIN 2003 E250 VANS BUILT WITH LT225/75R16E TIRES, THE REAR AXLE RATING IS INCORRECTLY LISTED ON THE LABEL. IN ADDITION, THE TIRE PRESSURE IS INCORRECTLY LISTED ON THE LABEL FOR THE REAR TIRES ON CERTAIN 2002 E350 WAGONS AND FOR THE FRONT TIRES ON CERTAIN 2002 E250 VANS BUILT WITH THESE TIRES.

Consequence: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION RECOMMENDATION CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.

Remedy: OWNERS WILL BE PROVIDED WITH SUPPLEMENTARY TIRE LABELS CONTAINING CORRECT INFORMATION AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEIR DEALER CAN INSTALL THE LABEL FOR THEM. THE RECALL BEGAN ON JULY 8, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Reported: 2008-02-04 (February 4, 2008)

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Reported: 2009-10-13 (October 13, 2009)

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.